I have been using Blue Monarch to take my mother to appointments for over a year now and they are…read morejust wonderful. My mom said that she is treated with kindness, respect, and they are always very gentle. I highly recommend them.

If you are searching for a non-emergency medical transport for a precious loved one, I highly…read moreencourage you to reach out to Blue Monarch. They have treated my elderly and handicapped father with the utmost care, respect, and compassion while transporting him to and from his dialysis appointments. Thank you Blue Monarch for your exceptional dedication to excellence and the kindness you extend to those in your care.

I've worked with Gary previously and today Alexis was super helpful. They were great communicators…read more Clear and helpful very step of the process. I've returned to use AAA Transit for the last few years and will continue to use and prefer to use them as long as I can. Highly recommended for wheelchair access transportation. High level of care and attention.

We have been using AAA Transport for my mother for about 6 months now. We have used Gary to…read moretransport my mom from rehab to appointments, and from her assisted living to appointments. My mom feels safe and well cared for with AAA Transportation and that's all I needed to hear. They have been accommodating and go above and beyond and treat my mother with respect. We have used similar services in the past and sadly I cannot say the same flood things about them.

I usually don't like to give one star reviews to businesses, but I had to share my terrible…read moreexperience with One Access. The driver himself was pleasant enough but the dispatch team was horrible in that they sent this driver all over the Bay Area instead of logistically concentrating him to the Peninsula. The patient had an appointment at San Bruno Kaiser at 10:45am so the pickup time was slated for 10:15am to accommodate the 14 minute ride time. Inexplicably, the ride didn't show up until 10:55am, even with repeated calls to One Access. The driver apologized for being late, blaming dispatch for sending him to Los Gatos for his prior patient ride. Worse yet, the driver had no partner, so loading a wheelchair patient solo took extra time. Unfortunately, we arrived for the patient's 10:45am appointment at 11:20am, leaving only about 15 to 20 minutes left for the actual therapy time. I asked the driver if he would just stay since we would be back out from the appointment in 20 minutes, and he just gave me the dispatch phone number to call when ready for pickup. Upon completion of the appointment at 11:40am, we come out and the driver is nowhere to be found. Calling the One Access dispatch to locate a ride, they tell us transport is behind schedule and would arrive at 12:15pm....not really acceptable making a wheelchair patient wait 35 minutes in inclement weather. Unfortunately, 12:15pm rolls around, then 12:30pm....no driver. So I call Once Access again and they said the driver is on his way and should be there in about 15 to 20 minutes. Finally, the van rolls around the corner at 12:50pm -- mind you, the patient has waited for over an hour at this point -- and to our astonishment, it is the same driver from the morning! Instead of assigning another driver, One Access overloaded this driver with multiple rides which has cascaded making other patients late. The driver informed me that after he dropped us off, dispatch assigned him 2 more rides up to San Francisco. It would have made more sense to have him just wait 20 minutes instead of making the patient wait over an hour -- unacceptable. One of the worst transports experiences ever, both to and from! Go with America West -- they are always on time, provide great patient transport experience, drive excellently, and usually have 2 people to assist with wheelchair patients.

Horrible, horrible, horrible. This is now the second time this firm has screwed up a very…read moreimportant medical appointment for a client that desperately needed to get this appointment. What is worse is that the firm doesn't have a back up in case a drive may be running late. The ride was for 1:30 and they didn't call to say they were running behind until almost 2:00P. Then they said they couldn't make it until an hour later. Horrible, horrible. I filed complaints with Kaiser and other firms as well. This firm is NOT to be trusted.

Great team and communication is always prompt and easy. Charles was our driver and he was always…read moreready on time for our group and accommodating of us all. He helped us set up music, lights, and AC and made sure everyone was comfortable before starting the drive. They provide cups, champagne, trash bags, and take care of everything. Always a great time with this company!

Charles was a great driver, took care of us !! The niners…read moregame was playing in the limo thanks to him.

This is a very good company to work for. I worked here briefly but the management on down is one of…read morethe best work environments I've ever experienced. I am going to try to see if they are hiring now that I am back in Sacramento.

Highly recommend this company. It's nice you can call 24/7, 365 days a year and know you will…read morealways get a live person to answer your call. It's so nice to not deal with the annoying automated message system or wait times. When I called during off working hours I spoke to a live person who helped me with all my needs and questions.

Best Home Care agency, the company puts Families and their caregivers first. They are so supportive…read moreand reliable when you need them the most. Calling in and asking questions is always helpful. They have a great staff in the office and the best caregivers. You know your loved one is in the best hands when they come from ApexCare.

Poorly trained caretakers. No accountability or oversight from Apex management. No communication…read morefrom care team regarding health and safety of clients. The office staff seemed nice enough but the folks they send out in the field are inconsistent at best, and incompetent at worst. Under their watch, my mother was hospitalized for a preventable condition. When I asked them what happened, nobody even bothered emailing me back. Do not trust your elders with this company. I wish I hadn't.

Onward has a very warm and kind approach to their drivers. I had the opportunity to meet the owner…read moreand the conversation was exciting and visionary. I was drawn in to drive for Onward right away. As a driver for the rideshare community since 2013. I have driven over 12700 passengers. This community has taught me quite of few things about the rideshare companies and how to serve riders. Onward Rides is a great company to drive for. If you love serving the mature population then I recommend you become a driver for Onward Rides. Founder Boss Mobility Network LLC

For some reason the hospital forbid me from using a Lyft or Uber to get a ride home from my…read moreprocedure but Onward was indistinguishable from those services but is over 4x the price. I'm pretty sure I made it clear that I was to be escorted into my apartment after drop-off, but when I asked my rider where he was going to park, he was confused and just dropped me off. What's the point? Going to push back about the Lyft/Uber thing the next time I have a procedure that forbids it.