Three years ago I did extensive research looking for a company to replace five windows in our…read morehouse. We eventually set up a meeting with Brad, the owner of Zen Windows who explained the advantages and disadvantages of the many options we had. Brad is very congenial and in no way placed any pressure on us, but rather encouraged us to check with other sellers. Eventually we decided to have Brad put in five new windows and after three years we were more than pleased with all aspects of our purchase. The best recommendation I can give for Zen Windows is to tell you that we have just this week bought 20 more windows that today Brad and his crew completed installing... which is to say that every window in our house plus a couple of doors are from Zen Windows. The best thing about Brad is that before starting the installation he promises to keep working with his customers until they are happy with all aspects of the work. In addition, he and his crew were exceptionally professional and respectful throughout our interaction.

I cannot recommend that anyone use Zen Windows of Nashville based on my experience. This project…read morehas finally completed and we are happy with the windows, but the company is very unprofessional and cost me a lot of time due to no/poor communication. Brad refused to respond to direct questions multiple times in email and we had multiple other communication problems including no call / no show on scheduled dates. The windows took over 120 days to arrive after measurements. On day one of the scheduled install the installers (two man team) arrived without the new windows and stated they had no plans to work that day. A "two day install" turned into twelve days in November 2025, although only seven days with installers on-site as the other five days were no call / no shows. The install project stretched from early November 2025 into mid-March 2026 due to an incorrectly sized plus broken window. These last two items were finally installed in mid-March 2026, again with communication and scheduling issues (no call / no show, and then an unscheduled arrival that disrupted personal plans one evening). I understand jobs can take longer than expected or other scheduling conflicts arise but those should be clearly communicated to the customer(s). Instead family plans were disrupted multiple times, work hours were lost, and no apology or explanation were given. The windows are finally complete and look great but the overall headache was not worth the cost.

Once again, Forst shows that they are the best window installers!…read more Forst replaced our windows almost 7 years ago. One developed a leak around a window that was too high up to reach. I called Forst and asked them to caulk the window. They came by today and caulked the window. I was willing to pay for the work, but they said: "No charge!"

I LOVE Forst! So efficient, so kind, so courteous, professional & all around amazing. BOY, did I…read morechoose the right company to work with! I am SO happy with the product, but even more blown away by Forst's stellar team. Every single person went above and beyond. You guys are AMAZING!!!!!!!

Luis did a fantastic job in installing two 5x5 windows in my metal garage! He definitely took pride…read morein his work and did it right!

From the owner: Veteran Owned Company that repairs or installs all exterior services including Asphalt Roofs,…read moreMetal, Windows, Decks, Fences, and full renovations. The highlight of our company is that we do our best to work within our customers budgets, as we understand the value in saving money, but getting a professional installation all at the same time. We look forward to helping you with all your home renovation needs!

Steer clear. The locks on my 6 year old daughter's window broke and they wont honor their warranty…read more They send a salesman out instead to sell you more parts. He identified 6000 broken parts and they wont cover anything. Have some morals Pella

We had all our windows replaced by Pella except garage windows as well as a picture window in our…read morebasement. We also replaced 3 doors (front door & 2 porch doors) during the process. Our windows look fabulous but our front door not so much. If I was rating windows it would be 4.75 stars (2 windows arrived broken ) but for doors I'd give 1 star. Nicole salesperson 5 stars ! Although , we paid in FULL up front for a slight discount we were told that it would be completed to customer satisfaction. "Don't worry" they stated. Unfortunately , that is not the case? Our front door has a large gap 3/8 inch around the entire perimeter of the door on the inside although the outside appears correct. The door also measures much smaller (several inch difference)than our original solid wood door which seems odd and no one seems to be able to explain why. According to install papers : CHECK SLAB TO FRAME MARGINS - INTERIOR Achieve and maintain a 1⁄8" to 3⁄16" margin, all corners. Again , ours is 3/8 around perimeter. Sadly , the people who can do something (help customer) leave money on the table if they agree with the consumer? They are paid upon job completion so definitely a conflict of interest. Installers are paid at the end of the install . They take photos and submit to Pella for reimbursement. The door rep and installer says that's the way that door is. It's the max space allowed by manufacturer standard. Not sure why customer would want almost a half inch gap around their door but that's what we were told. The several installers 6-8 on install days felt it too was off. They tried adjusting for hours but it just didn't fit properly until a supervisor came and said ; no it's correct Funny , he is the one who measured originally? The install team was professional , hardworking and precise. Immediately , (day of install) we reached out to our salesperson Nicole who was terrific throughout the process of selections. She referred us to Johnathan (manager) who we reached out too as well. He said he would get back to us but sadly did not until I reached out again today. (Several weeks passed and no contact) He too never came to look at our door ? Asking for an amicable solution he had none. He stated the door is cut by machine ? I guess machines don't make errors? He claimed that he has never had anyone mention the gap and his only solution was to move door to one side which would make gap much larger on other side? We asked for a discount or new different door? He said ; no! Anyways , he said nothing can be done. I would definitely look elsewhere for doors. Again , windows seem solid. We cannot in good faith recomend Pella for any doors especially front doors. Please look at photos. The quality and sizing is off and very disappointed to say the least Our front door looks awful from the inside. Buyer beware !

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

I brought my oval coffee table to this company in September to get a quote for a glass top and…read moreplaced my order in early October with very clear, specific instructions, which they confirmed. When the original order arrived, they didn't even check it. Fortunately, I asked them to place the glass on the base and send me a photo before I came to pick it up. That's when I discovered the glass was ordered incorrectly and was too large, exactly what I had asked them to avoid. They acknowledged the mistake immediately and told me they would reorder it. That was over three weeks ago. Since then, I still cannot get a firm date of when the corrected glass will come in. They send occasional emails saying they are "working on it," but there is never any real information, no timeline, and no resolution in sight. When I expressed my disappointment, I received no response at all. This entire experience has shown a lack of thoroughness, communication, and customer care. I would strongly recommend taking your business elsewhere. What a disappointment.

We've lived in Franklin for 28 years and have used Lewis Glass for…read moremany projects. They always do a superior job for me. Last week I took bookcase cabinet doors, to their shop, for glass to be installed. Tommy Gatlin was so accommodating and professional! The job was completed when promised and the cabinet doors look great! Thank you Tommy! Betsy Priddy Franklin, TN

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Timely response and excellent attention to detail. Gabe answered all questions and his team…read morecompleted our cabinet project quickly.

I've used Pro Services Handyman twice and highly recommend them! Some of projects were quite…read moreinvolved and varied and they did a fantastic job on everything. Great communication, reasonable pricing, and very professional. I will definitely be using them again!