I had the most incredible experience at Zen Spa! From the moment I walked in, I could tell I was in the hands of a true expert. The owner's depth of knowledge in skincare is unlike anything I've encountered. Angel has studied all over the world from Japan to Italy to bring together the very best practices to create treatments that are completely tailored to each client. What amazed me most was how she immediately recognized exactly what my skin needed, as well as which areas of my body and organs could use attention. Her expertise in Chinese medicine and reflexology shined through in the most intuitive and personalized way. She only uses natural products, which not only felt nourishing but gave me peace of mind knowing everything was safe and beneficial for my skin. The entire space felt like a sanctuary--a place where I could fully relax, let go, and truly be cared for. Her intuition was spot on, from selecting the perfect products to focusing on the areas of my body that needed healing. It wasn't just a spa treatment; it was a holistic experience for both my skin and my spirit. I left feeling refreshed, rejuvenated, and deeply grateful. I can't recommend this spa highly enough--it's rare to find someone who combines such global knowledge, natural healing, and genuine intuition in their practice. I live in Charlotte but may be having to make a monthly trip to Highlands!! See you Soon! XXX read more

Angel curated the most relaxing and romantic experience for my husband and I. Every detail was thoughtfully executed. We started our experience in a gorgeous copper tub with a milk bath. Then explored a circuit of various treatments designed to relax and renew. Starting with steam, hot/cold plunge, infrared dry sauna then ending with traditional Japanese soaking tub. Angel was an absolute wonderful host and even sang me happy birthday at the end. I couldn't recommend Angel and her services high enough. Do not miss this couples experience in Highlands, NC! read more

Where do I start when I have so much to say about this business and the owner who gave us the most unique and relaxing experience of our life. My husband and I did some research before booking with Angel and were very impressed with the biography we found about her. We decided to book couples spa day. From the moment we came through the door we were impressed with her hospitality, professionalism and knowledge. Massages were amazing and relaxing. Steam room, sauna, soaking tubs were the added bonus and every station was designed to relax, unwind and help you take the stress away. Attention to detail was mind blowing. After our couples retreat I decided to return for a facial even though I just had a facial done at the high end spa near by which was nothing compared to Angles. Her name suits her well. We felt like we really met the Angel and we are already planning our next trip. Every town needs something like this and I certainly hope she expands her business and comes to Charlotte read more

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I'm a part-timer in Highlands and tried Zen Spa after a long day of travel culminating in a painful shoulder knot. I'm so glad I did! Now, booking a massage here to reset is one of the first things I do when I get to town. I tend to have a tight neck and shoulders and have found that massage really helps when I'm out of sorts. I average about one appointment per month, so have experienced a lot of different styles and practitioners. All that to say, this is one of the top, perhaps, the top massage I've ever had. To top of it off, the custom oils/aromatherapy are out of this world. 2 thumbs up! read more

Before going into details, I want to say to anyone considering making an appointment at Zen Spa: BUYER BEWARE! As soon as you make your appointment, if you give your credit card number (or if it happens to be on file from a previous visit), you will be CHARGED IN FULL for the service you have yet to receive, and you will not get ANY of your money back if you cancel, even if you cancel well ahead of the 24 hour cancellation policy. You will be given only a gift certificate with extremely limited terms (which, incidentally, appear to be illegal under federal law). I have been to more spas in my life than I can count and never have I faced such a ridiculous policy and such a creepy, unyielding owner. I made appointments for me and my family members; we all expected to be on vacation together in Highlands in the coming week. The very next morning I came down with Covid. I called immediately to cancel the appointments, but the owner told me it was too late to cancel, even though the first appointment was still two days away (the others were three and four days away) and had been on her books for less than 18 hours! Indeed, my card had already been charged. I now hold gift certificates that I will never be able to use because they expire in three months and I live hundreds of miles away. There are so many things I could say. I had actually been to Zen Spa once before and had enjoyed the experience (though it was odd in a number of respects that I won't go into here. Things she said then and said in my more recent experience just don't add up.) You may or may not enjoy your visit to Zen Spa, but be warned, the owner is not an honest broker. read more

Angel is amazing!! Highly recommend her and my kids love her and beg to go back soon. read more

Best message I have ever had! i will be returning on my next trip! People are lovely.

My daughter & I had the herbal ball massage treatment. Angel Joy gave us both a wonderful massage that worked out all my aches & pains. I was bothered by hip, knee & shoulder pain. I walked out of there pain-free. Highly recommend Zen Spa & will go back to try her Japanese facial. read more

Zen Spa is Incredible. It is very difficult to find an excellent therapeutic massage therapist. Angel's ability to connect with the patient, heal the body, and listen to the patients needs is phenomenal. After the massage I felt completely renewed and full of energy. Also scheduling On-Line was a breeze. Thank You Angel. read more

One of the best massages I have ever had in my life and I have had hundreds. Sharon knows her anatomy better than I do, and I'm an ER doctor. She is very kind, mellow and calming. She took time to connect with me and was able to find the exact muscles where I carried my stress - and focus on them but at the same time tend to other areas. She utilized reflexology on my feet which made me feel like I was walking on clouds. I refused to get off the table, but I kind of had to because my wife was next. Next time will be doing more than 60 minutes! May have to drive here from atlanta just for the massage. read more

My massage was wonderful. All my areas of tension were addressed and I left feeling very relaxed. Hope I can visit again

One of the best massages I've had - and I've had many at top-rated spas around the world. Very enjoyable experience as well. I'll be here every time we make it to Highlands! read more

I have never experienced a massage like this! From the moment you enter this tranquil spa, you become relaxed. Angel's energy is so kind, gentle, positive. Her touch is as firm as you request and she is able to massage away weeks of stress from your neck, back, feet. I am counting the days till I come back to Highlands so I can again treat myself to her healing hands! read more

Angel is an angel in her profession! She listens and responds perfectly to what you need. I feel wonderful and rejuvenated every time I visit her Zen Spa! Thank you! Deborah D read more

This was the best massage I ever had! I have been to other spas in the Highlands and stopped by Zen Spa on a whim based on some of the other reviews. I was not disappointed. I had a baby 6 months ago and didn't know how much I needed a massage until I went to Zen Spa. The Thai Ball massage was AMAZING!!! I feel like a new person and will definitely be back any time I am in town. read more

Terrible. If you want to pay $160 to have your fingers, toes and leg pulled, this is your place. Personally if I wanted stretching I would go to a yoga class or do it myself. What little time was left in the hour was spent finding muscle knots and just applying static pressure- which can be effective, but not when so little time is spent on each knot. If you think a massage should involve some rubbing action, don't blink or you will miss it. For $160 I would typically get 2 hours of massage for a fly-by-night retail location. This is NOT a Ritz-Carlton quality spa for sure. read more

Angel Joy is a miracle worker! I can now walk again after suffering from Plantar Fasciitis for months and feel amazing. She is so knowledgeable & professional in every method of massage and the spa is serene & lovely. This is the best gift you can give yourself! read more

I was just harassed for 30 minutes by text messages from Zen Spa in Highlands, NC. They accused me of making an appointment and not showing for it. The owner of Zen Spa is Angel, however the person who sent me the texts and also who called the Highlands Inn and got nasty with the front desk person will not identify themselves. I did not make any appointments with Zen Spa and I never will. They have a poor attitude. Sincerely, Linda Crabtree read more