Heads up mandatory $10 tip they dont say it they just take it when giving you your change. So if you are not satisfied with this service make sure to give exact change read more

I had a 30-minute foot massage for $30 and it was wonderful! I left feeling amazing and light on my feet. The massage therapist (I forgot his name) did a great job. They also have a rewards card--after 10 massages you get $10 off. I'll definitely be back! read more

Great place to get a quick neck rub. The chairs you sit in ~ facing forward is such a relief on my spine as well and they do a great job of getting those knots out! Great price too. I'm a repeat customer. read more

My neck and shoulders were hurting for weeks so I decided to try this place. There was only one person and Kevin did a good job.

It's a must! Professional, clean, caring and polite. Definitely recommend. The price was worth it and not over priced.

It's about $1 a minute, but I loved every minute of it. Not crazy hard (no elbows digging into nooks and crannies) but also not so soft that I didn't feel anything. So just a really relaxing massage. read more

Was shopping with my daughter in the mall and was hit up by the sales guy to do a free 2 minute trial and I declined.. a few feet later a gal hit me up again so I gave in under pressure. My daughter and I finished our 2 min freebie and it was insane amazing then the pressure sales kicked in for more... i said we would do 10 min each for $12 each...as the sign read. The 10 minutes were incredible..thought we were in Palm Springs at the master zen club. All was great... until the money transaction.. I gave a 12pct tip and the nice gal shamed me and said "Tip only for one?" So i popped the tip to 25pct and barely got a thank you. Excellent rub down but totally turned off by the pressure tip not to mention the pressure upsale from my "FREE TRIAL" Nothing is free.... not sure if the great massage was worth the tip pressure cooker. Back to shopping ..our plan in the first place. read more

Zen Relax Massage - Massage Therapy Near Me - Redondo Beach, California

After a mediocre message, a repeated 5 or 6 techniques , guy asked me for a tip. I gave him 5 bucks for his time but really didn't feel like I should of. The guy throws the receipt saying stuff in a foreign language. Don't recommend it read more

Went in to get a massage and the employee standing at the door pulled me in and pushed me down into a massage chair. I mentioned numerous times that I wanted a full body massage and how much it would cost me. This person was ignoring me and reached in to take my mask off while pushing me down to stop talking. I had to raise my voice that I didn't want a neck massage but instead a body massage. He got upset when I said no neck massage and slapped the napkins off the chair and walked out of the shop and headed to the food court like a spoiled child. Very pushy and rude. I do not recommend this place for anyone. read more

My Husband went in today for a back massage. From the beginning the guy was very pushy and impatient. My husband had to take a call outside so he hadn't come in yet because he didn't want to be rude but you could tell the masseuse waiting outside didn't like that. Once my husband got inside he told them he would like a back massage, he goes in and they start rubbing his feet. When my husband brings up that it was a back massage he wanted, he said he kind of pushed him into getting a foot massage as well. What was supposed to be a $45 massage ended up costing him $70 plus a $20 tip that the masseuse also kind of pushed him to give. The worst part about all of this is that his back still hurts. We do not recommend this place to anyone. read more

I went there because my brother gave us an hour massage gift Boucher for Christmas. My mother got a 30 minute table massage and a 30 minute foot massage, my sister-in-law got an hour table massage and for $30 more she also got a 30 minute foot massage. I got 30 minute each chair and foot massage, they were incredible! My masseuse was very friendly and did a great job getting all my pressure points. The customer service was great. I hear from another customer that Eva is a miracle worker, I will see her next time. read more

I went in here today for a 30 minute foot massage and ended up staying a hour and got a massage in the massage chair in addition to the foot massage! My masseuse seemed very knowledgeable and did a great job getting pressure points. The customer service was great. I was seated right away and workers were very friendly. I walked out a happy customer! read more

The most terrible massage I've even been...don't waste your money the lady who did mine was a lady who manages the counter. How come they just wasting people's money. No wonder they don't have customer. They will just take your money. Terrible terrible terrible massage will just waiting to consume time. Awful read more

Earlier today, I had one of those " $20 / 1HR" massage somewhere else, and I hated it. I mean .. The lady was chewing gum and just felt clumsy masseuse. So when I passed by this place with " $12 for neck and back pain " I just needed some good strong massage for my stiff neck which the earlier place didn't touch at all. I assume this place is new, it was pretty empty. David, the friendly asian old guy, was my masseuse. He immediately took me in, and started his treatment with smooth technique which is the good indicator of skilled person. I am pretty experienced with massage places, and he was definitely one of the goooooood ones ! Anyways, his 10 minutes was 100 times better than 60 minutes at other place. Highly recommended for quick fix ! read more

They are seriously life savers. Every time I go, I get the chair and foot massage and it is always amazing. Sometimes I get a really stiff neck and they just know what to do to make it better! Everyone is very friendly and I leave relaxed. I went to some expensive massage places in the South Bay and they were not as skilled as the people at Zen. Will come back for sure! read more

Wow! I could hardly turn my head, when I walked by with my double stroller... I have been unable to go in to get a much needed massage as my twins at 27 lbs each are breaking my back. No places will let you drag your babies in with you, I have asked! I did the 10 min/$12, because that is about as long as my little ones will sit still. They waited like perfect angels. David did amazing work on me is such limited time. I can't wait to go back. As a single mom, this is affordable! 3rd floor, near the food court. read more

I was given a gift certificate for my birthday for a 30 min table massage. It was horrible. The lady was screaming out the room to the other workers, she only massaged my back, and then after she was done had the nerve to ask for a tip...unprofessional. I have been to foot massage places as well as full body and had better massages than what I received from this place. A foot massage place gives a back massage as well as feet. A table massage should be full body. DO NOT WASTE YOUR MONEY OR TIME! read more

A great experience every time. Tried different combinations, foot and chair massage , foot and table massage , and just foot massage. Personal preference chair massage and then foot massage. What I like about this place is that it's clean, massage therapists are dressed in uniform, towels are bright white, and reasonably priced. Big plus, therapists don't smell like cigarette smoke as I've experienced at other $20 an hour foot reflexology places . Prices are higher, but they are in mall where rent is high. I leave relaxed every time. This doesn't replace a full body massage you would get in a spa or with a private therapist , but it sure does get you through when your neck, shoulders or feet need a little pampering..... read more

After passing by here many times, I happened to walk by when I was having some back pain. So glad I did. I did the 30 min for $30 chair massage today which was amazing. I like alot of pressure and they delivered. I'll likely try the table or foot massage when I come back. read more

Zen Relax Massage - Massage Therapy Near Me - Redondo Beach, California

I would not recommend this place at all. I was walking up the escalator and a lady approached me. She wanted to give me a massage for $12 just for 10 minutes and I agreed. As I'm laying down she is whispering in my ear " you should do 20 minutes;" about ten times. I got super annoyed within 4 minutes into the massage I told her to stop. I told her I would still pay the $12 but by her pressuring me for cash was not pleasant or making me feel at ease at all. I also had to walk all the way to the exact location to pay because the small booth right by the escalator was only for attraction and did not accept debit ; not to mention I told her my paying method before she sat me down and she stated no such thing of me paying at the exact location. I rather spend my money on another massage place that is not as desperate or pushy. read more

I went in for a hour massage from my kids for xmas. The massage was going well, then the lady took what sounded like a personal phone call. Then every time a customer came in, she left the booth, even though I could hear two oher people working. Then, when I was done I paid and decided no tip since the service was horrible. After that she chased us out and start verbally attacking my 12 year old son about a tip. She stressed me out so bad I gave her two dollars which she complained about, as I pulled my kids away. I will never return! read more

Massage was okay but as soon as I tried to pay she saw that I was paying with my debit card, she asked if I had cash and made the approach to touch my wallet (which I was holding) and tried to check inside to see if I really had no cash. After my debit card went through I did tip her with cash (still nice enough to tip her), she then looked over at her co worker laughing and showed her my tip. . The worst I swear! Not going there again. read more

Save your money and go somewhere else.!! I had came here to get a 30min massage ($30). There was a lady standing outside that greeted me inside, I told her I wanted a 30min massage, she quickly said 1hr only. So I politely told her no thanks and started walking out. She grabbed my hand and started laughing saying "30min ok". Because I was in need of a massage I stayed. She put me in a little cubicle that had a massage table. Soon after a male came in and told me to take of my shirt, so I did. He began to massage me (5:30pm) throughout the massage he kept telling me to do the 1hr instead of the 30 min I kept saying no and was getting annoyed at this point. Aside from that customers were coming in and he would stop my massage to go tender them, he did this at least 5 times. In my head I though he would just add those minutes to my massage but did not.!! Right before he was finished he once again told me if I was gonna extend my 30 min massage to the 1hr, I once again said no so he said we were done. As I was getting dressed I checked the time 5:53pm this is not a 30min massage he could have at least gone the whole 30 min to compensate the time he took with the other customers. As i was gonna pay he said i owed $40, I told him the sign said 30 min for $30. He said he massage me for 40 mins. I told him that was a lie!! Throughout the whole massage he had been pressuring me to "upgrade" my 30 min massage to 1 hr. I had told him I check the time when I came in and that he had even cut my massage short by several minutes, he began to get all defensive in which I told him I was just going to pay for what I asked them! I placed $30 on the countertop, as I began to put my wallet inside my pocket he had the nerve to ask for a tip.!!!! I never write reviews but I felt obligated to do so, I'll never be coming here again.!! read more

I really can't understand why people has done this.I'm just passing through their store，but they tried to huckster to me. And they force me to try the trial. read more

If it wasn't for Eva I wouldn't be here in there waiting area writing this. She was the sweetest hostess. My massage was from Lisa. I just wanted to try it out. So I only got a 20 minute massage. Then my Hubby went in for his. We couldn't do it at the same time as we had our 7 month old with us. I was achy from my arthritis and so tired from work. This place help ease all that. So happy to have found this place. It's so clean and relaxing! 10 stars! read more

My fist and last time at this place i paid $12 for a 10 minute massage i put 0 dollars for tip on my receipt because i had some cash one worker from this plsce yelled at my he said wat are you doing here ir you don't give tip we are in amerca he said i told him i know i am and i told him who told you i wasn't going to leave tip i had cash with me so you are disrespecting me for no reason i had my 2 years old daughter with me i was so mad i asked the man for the manager information for this place he refused to give me the information he just told me get out your rude i don't want to talk to you ...a police came and told me to go with guests services to make a report ... read more

Every time I've gone, the service has been excellent! Therapists are skilled and I leave feeling relaxed. Good prices too. The atmosphere is great too...you barely remember you're in a busy mall! read more

I got a full body massage and a foot massage. AWESOME!!!! I am going back weekly. Looks like today is my day to pamper this body. I hope this helps and inspire you guys to go. I liked the full body massage because it relaxed me for the best to come....which was the foot massage...I fell asleep within 3-5 minutes....OUT!!! LOL. read more

Sister and I had a great chair massages and foot massages. Usually we go to "spas" with all the fancy lotion, quiet rooms, lemon water and elaborate change in/out of clothes. This place was so NOT like that but the service was wonderful and they hit all the tight spots with no fuss. Sure, hard sell at the front desk but the massage was worth it! 3 days later,300 miles away north & I wish they had a store front here. I'd be there every week. read more

The entire purpose of the massage is to leave there feeling relaxed. Who can feel relaxed after being browbeat into given a bigger tip on top of what you've already given? read more

do not go here! they were the rudest people! got a $30 massage and paid for it... they chased me out the store and told me i had to leave a $10 or $20 tip. i said no thank you and two more workers came out and yelled "tip tip... give me tip" i said no thank you... they are rude, pushy, and unfriendly! go somewhere else!!!! read more

Decided to have a 20-minute massage and let them know. They did a great job. A man started and a woman finished. I felt like they spent a long time on me. And they had - 30 minutes! I thought it was a bonus as a first-timer, but no, one of the men there told the woman charging me that it was 30 minutes. I let them know that I specified 20 minutes and only paid for that. They didn't say anything more about it and I walked away with a great massage. I will go again, but maybe use one of their handy business cards on their counter and write 20 minutes to ensure that it is only 20 minutes. read more

This place is awesome! Whether you get a massage on the chair, for neck & back! Or, a foot & leg massage in their special chairs, awesome! Their beds are even better! I love to bring my wife because she so Loves this place even more! Pamper yourself, the prices are unbeatable! :-D read more