Great quality mani & pedi, good massage chairs, reasonable prices, clean environment etc

I'm normally a super chill client; I never make a fuss about nail trimming, filing, shaping, etc. I literally tell techs to do whatever's easiest, pick the color quickly, and don't complain about the color if I don't really like it after it's put on. I went in for a gel manicure and regular pedicure last Sunday. I called the morning of and was told they couldn't fit me before 11, which was fine. But then they called me back and said they could squeeze me in at 9:30 if I came immediately. I rushed over, got there in like 5 minutes, and they got me done by 10 (as they intended since they had other appts at that time). I tipped 20% and left happy. Less than 24 hours later, my pedicure was already chipped. I came back the next day straight from work to get it fixed (even though I had to leave quickly due to childcare). They wrapped it, but it smudged again. The gel manicure on my fingers also chipped within a couple of days from normal activity. I came back a third time with my own sandals to avoid issues; they fixed it, but the tech was argumentative in front of other customers. Now, a week later, the pedicure is chipped again and the gel mani is completely peeled off. My issue isn't about a refund, it's that no one acknowledged that this is not normal. Instead, I got a defensive response, saying regular polish chips all the time and implying it's my fault. I'm not blaming the techs, it could be the product, etc, but this is clearly unusual. Super disappointing because the salon is close and I wanted to be a regular, but the whole experience left me feeling frustrated. Some understanding and a simple acknowledgment that this wasn't typical would have gone a long way. UPDATE (after the business response): The reply from the salon contains several misleading points. During my original appointment I waited about 25 minutes for my pedicure to dry and wore sandals, so there was no smudge after the first visit, only a chip in the middle of my toe less than 24 hours later. The smudge happened after I came back the second time to fix the chip. If disposable sandals had been offered then (after I kindly asked), the smudge likely wouldn't have happened and I wouldn't have needed to return a third time. At that third visit, when the technician insisted (rudely) that regular polish chips easily, I showed her that my gel manicure had also chipped within 48 hours after normal dishwashing. The photos I posted were taken exactly one week after the appointment, not longer. I was honest about the timeline, so it's frustrating to see the salon imply otherwise rather than, again, simply acknowledging the issue. The defensiveness and lack of accountability have honestly been the most disappointing part of this experience. read more

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Hello, My appointment was on May 5. Within days, the acrylic began cracking. The attached photos are dated May 8 and clearly show the acrylic cracking -- not damage to the natural nails themselves. Since then, multiple nails have continued to break, and I have documented several repairs. I understand your policy is to return for repairs, but I was traveling and not in the city, which made repeated visits unrealistic. Acrylic nails should reasonably last at least two weeks before requiring a fill, especially without cracking days after application. What is most disappointing is the refusal to acknowledge that the application may have been done too thin, despite the service being described to me as "strong" and an "amazing deal." A $65 nail service failing within days is unacceptable. I am very happy with the pedicure service I received, but this acrylic application was clearly defective. I am requesting a refund of the $65 nail service by Friday in order to resolve this matter professionally. If this issue is not addressed, I will proceed with disputing the charge through Capital One and will share my documented experience and photos publicly. I would prefer to resolve this directly and professionally by calling them having a tough time with English and basic client service. Horric. Let's you all judge my wife's nails. May 5th was appointment- May 8th seeing the cracks from product breaking off. I think they think the nail techs never make mistakes. But clearly far too thin with filing et. I am so happy with pedi. Beautiful feet. read more

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My search is over ! I was never able to find a nail salon that did my nails to my liking till now . Out of the times I have came , I always leave feeling like a baddie Everyone is so friendly and as you can see their work is beautiful. read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

It was the best experience you could ask for as I called in to check if there was availability at 11:45AM. They happily told me to come in. There was no wait and I got to walk right in. The parking was easy because they are in a big plaza with a big parking lot. Just make sure you ask them to validate. I went in. I sat down. They started me on my pedicure and soon there after they tended to do my gel nails. The older staff was extremely kind and friendly above other places I've been. The older man who did my gel nails was in such a good mood he was humming in a low voice but clearly loud enough for me to enjoy as well. I love glittery nail colors of all kind and some places I get disappointed because the end result isn't as BRIGHT GLISTENING GLIMMER they advertise but this place definitely delivers. I was VERY happy to see that the end result was as sparkly as I'd hoped. Very happy with the no wait and quality of their nail polish colors. read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

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Have come here twice, once to get a gel manicure and another time to remove my gel nails. I usually call ahead to make sure they have availability since it's a tiny place next to Noah's Bagels/Jamba Juice. Both times I was able to go in right away (week days). The staff are welcoming and nice, and do a good job. Will come back next time I need a gel manicure. Prices are reasonable too! read more

Zen Nail Bar is my go to local salon. Everyone is so friendly and accommodating. Nick is one of the best nail tech I've ever used and I've been getting my nails done since the 90s. Thanks zen nail bar for all you do! read more

Zen Nail Bar - Ombré fill. - Nail Salons Near Me - Sherman Oaks, California

I went here for the first time today and was able to walk-in and get a gel-x fill. I told my nail tech Jason that I was in a rush and he finished my nails in record time! Everyone was very nice and I'm happy with how my nails turned out! read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

If you're looking for FABULOUS customer service, a stunning and long lasting manicure, and a very well priced one, then this is the spot for you. Everyone here is absolutely delightful and so well organized. Everything is clean and amazing quality and it is a pleasure to come here on the weekend for a beautiful relaxing experience. read more

My #1 Sherman Oaks "Go To" For Beautiful Hands & Feet! The ambiance is relaxing and the staff are lovely, warm, and proficient in their craft. Thank you, Nick, Jason, and the entire team. read more

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Fast, fun, professional!! I've been coming here for a while for my nails and it is always a pleasure! read more

Zen Nail Bar - Manicure Gel by Nick - Nail Salons Near Me - Sherman Oaks, California

Staff was a bit rude and didn't really acknowledge me when I walked in. Got a simple pedicure and the tech ended up buffing my nails so hard that it took the skin off near the cuticles of 3 toes on each foot. Just a painful experience that I would not recommend for others. read more

Nick is a professional! I wanted an acrylic set with a really specific design, I showed him what I wanted and he delivered. The space has a good atmosphere, and the staff and customers all seemed very relaxed and happy. Will definitely be coming back read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

Wonderful place to have your nails done. Nick does a great job. He takes his time and very detail. read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

I've been going here for a year and they do a good job! It's not overpriced and they have all the options (dip, bio gel, regular gel). They also have tons of colors. You can call before to make an appointment but they're usually not busy for walk ins. The people there are super nice and bring you water when you sit down. Bring cash to get a discount! read more

Amazing staff! They take their time and do a great job. Better to make an appointment as they do get busy. They are so generous with gifts during the holidays and make an effort to know their customers personally. read more

Second visit to this nail salon & will definitely keep coming back! Great service, they all work quickly and efficiently. Everyone's very kind & attentive! Didn't get his name but the guy that does acrylics here very nice! read more

Nick did an amazing job on my acrylic nails and Diane did a fantastic pedicure!! Highly recommend

The other day, I noticed my niece's Mom and her friend had like the most PERFECT nails! They were so pretty. I asked where and... Now I have a new favorite nail salon. I am in LOVE with my nails! I got a gel mani and pedi, and they came out perfect! They were so perfect, the tech asked if I liked them, and I screamed a little. One thing is for sure: they are consistent! For all 3 of our nails to turn out the way they did. My nails are shiny! and perfect! and bubbly! My natural shape was enhanced perfectly. Just the way a gel mani/pedi should be. I am literally so happy. read more

Went in for fill and pedicure. Worst. Worst. Told to wait 15 minutes. I did. Then another 10. Finished pedicure. Waited 15 minutes for fill...she said it would be another 30 minutes. Unprofessional. Disrespectful and disappointing. read more

I found Zen Nail Bar on Yelp after being disappointed by other local nail salons. I went in to get my 2-week old gel X set shortened and filled. Nick did an exceptional job preserving the almond shape while shortening the length and repainting with a fresh coat of polish. I'm so happy I found stumbled on Zen Nail Bar - I'll be back! Plus they offer 10% services Mon-Weds. read more

Zen Nail Bar - Gel X fill - Nail Salons Near Me - Sherman Oaks, California

This place stands out among the rest of the many Nail salons in the area. This has all the things I look for in a nail salon. Very VERY clean-- I pay a lot of attention with supplies used and they are particular about being very sanitary, as we all know is is KEY with nail salons and preventing infections. They're customer service is my favorite though. They were attentive and kind, very respectful. read more

This is my go-to place, I love it. Always do such an amazing job on my nails. Super nice employees and not extremely expensive like most places now a days. 100% recommend going here !! read more

Zen Nail Bar - Chrome nails - Nail Salons Near Me - Sherman Oaks, California

I love coming here! Nick is amazing!!! Always does an amazing job on my nails! I'm always satisfied! read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

Great place to get my daughter's nails done while I get a pedicure. Fast and friendly. read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

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Amazing Service! Best Gel X Nails I've ever had!!! Nick and Lily are amazing nails techs :)

This has become my go-to nail spot after one day I was driving home from work and decided i needed my nails done. It was already around 7 and all the places I called wouldn't take my for gel mani and regular pedicure. I called Zen and they said so long as I can get there within 10 minutes, i should be good! I was super excited. Mind you, they close at 8! I got there within the 10, but had to wait a bit because they had other people they were helping and I was last minute, after all. They took me soon after and I had the most amazing experience. They stayed later, way past 8, and I loved how they paid so much attention to my nails even when it was already so late for them. They made sure to get every nook and cranny. Even my conversation was pleasant and made me feel welcome! I kept coming back a few times here and there and switching from the place near my work and here just out of convenience. I came here again today and was helped by Helen. SO amazing!! Helen was soooo nice and was so careful and delicate in all that she did. She made sure my nail beds were super clean and the the gel nail polish had even ends. I really appreciated her time and effort and I will definitely be coming back in again for Helen. Not to mention she does a great job with the massages!! read more

I've been going here for years. Every nail tech does a great job and are all so friendly!

Nick did my acrylic nails and they have stayed on for about 3 weeks now! I was told that they are under new ownership. The spa chairs are new and nice. They offered me water and tea and I thought that was very sweet of them. I parked in the back, there was plenty of spaces and they validate parking. Great location. Overall, I will definitely come back and have Nick do my nails again. read more

I made an appointment the day before. I came in with no high expectations but the nail technician, Kim, set the bar for me. I tend to go for natural, simple, and short nails. She took her time and did so well with the shape and taking care of my nails. I had told her my nails were sensitive from my previous set, so she was very delicate and reassuring. Not to mention, she's an amazing woman to have conversations with. Kim is so inviting and sweet. I will definitively come back. Book with KIM. She's amazing and very communicative. Thank you! read more

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Kristie is really sweet and did a great job with my nails! There is street or lot parking, and the atmosphere is very nice and clean. Would definitely return :) read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

I have been doing my nails for over 10 years and Lena always does such an amazing job with my nails. I'm usually very picky and have specific designs that I like to do and she always does them better than my Inspo! She is very talented and I can't imagine doing my nails with anyone else! Vivian did my toes and was gentle yer precise! Highly recommend! read more

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Ben did a amazing job on my gelx nails and design! Thank you again! I made a appointment they were very friendly and pricing was average. Very professional and nice read more

Zen Nail Bar - Gelx and design by Ben - Nail Salons Near Me - Sherman Oaks, California

Went to get a pedicure + callus removal. I had an appt for 2pm. They ran the water at 2:15 but didn't start the pedicure til 2:45. It's been a few days now and I've developed an ingrown in my right middle toe because all the nails were rounded and cut downwards towards the edges. Very unfortunate. Will look for another place on my next visit. read more

When I say, you get for what you pay for take it literal. I've gone to places and no one has ever pampered my toes like it was done here. Yes it's an extra $25 compared to other places for a gel pedi but what matters is if I came out happy and I did. I can finally say I feel happy spending what I do on my toes; because it's true. read more

I've never experienced any difficulty getting in an appointment last minute which is convenient. The staff does great work and most importantly, they're actually kind humans. Each time I've gone here, they've gone out of their way to engage me in pleasant conversation and not once did I feel that awkward vibe that other salon staff give off (yes, THAT vibe you get when you know they're discussing together how crusty your hands or feet look). They validate parking too and there's also tons of metered parking on the boulevard. read more

I usually don't ask for anything crazy or difficult to do. Just to clean my nails topped off with a beige powder dip. Ended up very chunky, not cleaned and crooked. Very nice ladies but not worth $55. Nail bed hurts from the thickness of the coats. Will have to get it removed elsewhere. read more

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I just my nails at this place. The lady who did my nails " Tina " was really rude and unprofessional. My mani was very messy, when I told her that, she said my nails were tiny and the lady who was doing my pedi was causing my hands to move!!!!!!!!! When I asked her to redo the messy nails, she said she can't do that! Also, I was drinking water, she took my cup and threw the water in the tub. When I told her am still drinking and thirsty, she said " no you can't drink water!! Am doing your nails " !!!!! Worst treatment and worst mani ever... not coming back here read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California

I came in with my boyfriend at 2:45pm, we had an appointment at 3:00pm. They didn't start my boyfriend until 3:30 and the same with me. They had two nail techs doing him and one doing me so he finished before me and had to wait 30 min for me to finish EVEN THOUGH WE HAD AN APPOINTMENT AND CAME IN TOGETHER. Don't go here at all, you will regret it. read more

Jay is great. She does a great job with gel manicures. She does a lot of designs too. read more

Zen Nail Bar - Nail Salons Near Me - Sherman Oaks, California