What a complete and total b**ch. I called during business hours, I am a member of an HOA that she…read moremanages. Not only did she refuse to help me she yelled at me to never, ever call her again. Completely unreasonable and unprofessional. I am in a legal dispute with the HOA, however, this was my first and only contact with her and I behaved in a businesslike and professional manner.

I urge any readers to look at the reviews of Pinnacle Property and Hannah Roberson that are posted…read moreon Yelp and Trust Pilot. You will see on Yelp all reviewers (8) rated PP as a 1, and many specifically mention the rude and poor communication from Hannah Robertson. I urge any readers to look at the reviews of Pinnacle Property and Hannah Roberson that are posted on Yelp and Trust Pilot. You will see on Yelp all reviewers (8) rated PP as a 1, and many specifically mention the rude and poor communication from Hannah Robertson. Also, the ratings on Trust Pilot (114 reviews) are 1.4. My experience would rate PP as a 1. I agree with all the comments about Hannah's rude and poor communication. From my experience, Hannah Roberson, does not take responsibility for her mistakes, but instead puts the responsibility on her clients. Also - Note - the HoA's that fired Pinnacle Property.

RNB managed the apt that we rented in Sausalito. Kaveh, Joni and the whole RNB team are incredible…read moreproperty managers. They were very prompt in addressing issues. There were even things, like the HVAC system, that was upgraded while were there, so it felt like they were advocating for not just patch fixes. Would highly recommend RNB!

I hired RNB Property Management Golden Gate to manage my rental property. They found a great…read moretenant, have been communicative, and overall done a great job. I am very happy with their work so far and would recommend them to anyone looking for a company to manage rentals.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.

From the first point of contact until contract finalization: our experience with Rentals in SF was…read morenothing but supporting, fast, flexible and friendly. Thank you Taylor, we just love our new home!

Rentals in SF is one of the honest ones in the city…read more Me and my partner initially applied to a unit in Noe Valley with Falisha. The app was straightforward and they use a local company Able Screening for the background/credit report. While we didn't get it we were able to use the same application for another unit in the panhandle within a month. Finally, we found a unit near USF and talked with Jackie and Liz about our interest in it. They prefer email, so it was hard to find someone to call. However, once things got kicked off they were prompt and responsive with email correspondence. The onboarding process was straightforward, and they were clear about the initial deposits, rent, commission and scope of their business. Very positive experience overall with the 3-4 times we toured units, and we love our new apartment!

This is the best company when it comes to apartments and service, I was able to get my apartment in…read moreless than a week, with paper work, deposit and contract all signed within a few days, Marshall and Co are quick to respond to any issues or any service needed from them. They value every tenant and actually care about you, special shoutout to Aime for being very responsive and on top of everything. Marshall and Co is the best!!

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

I called about a rental and the woman ( I can't recall her name, but she's older and has a haircut…read morelike Janet from Three's Company) I spoke with was sooooo rude and snobby. She was snide and acted like I was below her. I asked her a few questions about the property like what the neighborhood was like as we would be new to the area, etc and she said, " I don't know what you want me to say". Wow, okay. She told me she manages boutique properties like this one. I know it's Tiburon, but the unit had windows looking at walls and fences from all but one window. This is NOT what you would call "boutique" style. The pics online were totally misrepresented as it showed a pool and tennis courts, but on the phone she told me that those pics were of her other properties but we can drive there and use those amenities. Is that even legal to do as a real estate agent? We did not rent the place, since 1. it wasn't very nice, and 2. she would be an awful prop manager to deal with.