Bathroom floors were so sticky, my flip flop actually came off. My chicken wasn't great. Parts were mostly breading and just mediocre warm. Multiple tables were sticky as well. So much so that picking up my purse from one of the tables it made a ripping sound. The tray my food was served on had sauce on it when I got it. Before I opened my sauces. Overall was a bit disappointed. Mostly because of all of the sticky surfaces. read more

Well I live in Alaska and came into town for the week. Very disappointed and they for forgot my Coleslaw!!! Fries were okay chicken was okay. But I was not surprised after I saw they only had 3stars. So do better people please. This is the beginning of 2026 and you are not off to a good start unfortunately. read more

20 minutes wait in the parking lot until the truck behind me got his meal. Forgot my order and a bunch of kids with bad attitudes. Got my money back but never again. read more

My husband picked up a salad last week. In the past I have not been a fan. This salad was fresh and tasty. We split it and it was plenty. We tried again a couple nights ago and got fried chicken instead. It was dry dry and hard. Go with the regular chicken for sure. Otherwise, I'm not a big fan of anything else we've tried. read more

Zaxbys - Chicken salad. We both shared it. - Chicken Wings Near Me - Orange Park, Florida

Bathroom floor is slippery like grease has been on the floor so you can tell it hasn't been cleaned properly. It smells inside and is very old. I'm sure the owners of the store could upgrade. I wouldn't eat anything. I went in and left. I guess if you drive through, you'll never know- seriously, get a clean mop and a bucket of bleach. It makes me concerned as to the quality of the food and how it's cooked and prepared. read more

Went through the Drive thru, my food was hot and ready by the time I got to the window. It took me longer to pull my card out my wallet vs the whole process. Excellent service and food!! read more

Service was great - they were accommodating to my special needs boys and Bryce says the fries were the best!

My daughter and son-in-law wanted a quick lunch and this was their suggestion as it was close to home. First thing you notice when you walk in is the smell of old grease. It's not necessarily a terrible smell, but it certainly indicates to me that they need to change out their grease more often and was hoping it wouldn't make the food taste off. Second was the young lady behind the counter. She appeared to be doing more than her fair share of the work. She was packing up orders in bags, taking orders and money, delivering to the cars outside. All while we saw several other employees standing around and chatting. That's not a fair distribution of work and she was having a hard time trying not to have a line at the cash register. Food was so-so. Chicken was stringy, fries were limp. I didn't care for the sauce I was given (not asked what kind and I didn't know to ask), but when I went up to ask for something different I was told there was a $.25 charge for extra sauce. I get it if folks want a ton of sauce, but I wasn't asked what sauce I wanted in the first place. Live and learn. My son-in-law had Texas Toast, and he said it was cooked nicely. We came for the chicken though and not the bread. As we were sitting there the young lady who had taken our order was out cleaning tables and emptying trash cans. We asked her name, and it was Rachel. We made a point of telling her she was a hard worker and obviously was an asset to the place. She was really tickled that someone had noticed. We also went to the manager and told them the same thing. I'm not a huge fan of fast food in general, and I can't imagine I'll be back any time soon. read more

Zaxbys - the seating area - Chicken Wings Near Me - Orange Park, Florida

Food is great , service is excellent, the servers were totally nice , I love the way butter the toast every time I come here my meals are always good ! read more

Service and food is great! They Recognize military service and provide discounts for them

The food tastes great! We ordered Zalads but as my husband got to the bottom of his salad there's a dead fly. That's not good. That lets us know that the cleanliness of the restaurant is not good. Instead of going back and making a big deal about it we've decided to just not eat at this specific zaxbys again. Buyers beware you may be eating flies read more

Zaxbys - Disgusting. - Chicken Wings Near Me - Orange Park, Florida

I doordashed a loaded fry ONLY for lunch which came up to $18. only for it to come with no ranch, cheese, nor the extra seasoning I ordered and they refuse to remake it. read more

Zaxbys - Chicken Wings Near Me - Orange Park, Florida

Friendly staff at the drive-thru and the best chicken tenders, every time. Also whoever made the toast Monday morning of 7/07/25 is amazing, it's slightly garlicky and very fluffy. Yum :) read more

I used to adore Zaxby salads. Now every time I get old crappy salads. They definitely have gone downhill in the salad department, I can't speak for the rest of their food. Salads should be fresh. read more

We like coming here for a quick lunch. Always fast and friendly at this location. Both dine in and carry out will have your order hot and ready for you quick! read more

My wife and I love Zaxby's Zalads. The Cobb is our favorite. The employees are always very nice and helpful. There is no shortage of condiments, utensils, and napkins. The bowls are great too. You don't have to eat all at once and it's made easy to seal bowl for storage. Usually can't eat whole one anyway, they are a big size especially adding chicken. read more

Drive thru is blah. Food was disgusting and soggy when I finally got my food and got home. Unless you order one item be prepared to wait. I ordered 2 kids meals and 2 meals and I literally waited 35 minutes. Just to come home and be disappointed. Wings and things are suppose to come with celery and you get none. All the fries were soggy the wings were watery and gross. Just the whole order wash trash. No wonder why I never eat here. Also to add drinks we're flat and hot read more

Zaxbys - Chicken Wings Near Me - Orange Park, Florida

Big foodie here & I like getting customer service & good service noticed ! Sharing my experience here & also on Google ! Big Zax SnackVisited from outta town and stopped at zaxbys via drive Thru for the 1st time today ! Immediately I looked at the menu and wasn't sure what to get it... it was so many great options. Zymara I believe that's how u spell it she was the one that took my order and she helped me decide on what to get for my family and I. She explained everything throughly & repeated my order back to me to make sure nothing was forgotten which I appreciated because I was leaving Jacksonville. Coming from out of state I really appreciated the friendly customer service & just the help with deciding what to get. My food was hot and ready ! Fresh and great tasting , order was correct & most of all I ate all my food because it was cooked to protection. I wanted to take time out to shout out this zaxbys because now I will be visiting again whenever I visit zaxbys! & shout outs to Zymara for being professional, helpfull & most of all giving amazing customer service. It definitely helped to hear someone happy and cheerful at work. I recommend everyone come here for fresh food as well as great customer service. Although drive thru it wasn't a long wait and I was in & out . The Texas toast is soo good read more

They gave me a burnt egg roll. Whomever plated my salad can clearly tell that it's burnt and should mot have been sold to anyone in this condition. read more

Zaxbys - So I ordered the Zensation zalad, as you can see from the picture the egg roll isn't even edible. I will not be not be back to this location - Chicken Wings Near Me - Orange Park, Florida

managmen sucks they do not carry out their mission statement nor do they care about their customers or employees they are money driven meaning they just want the service they do not care about quality, timing or giving you a good experience you better be happy with what you get because they will not fix it. read more

Grape sprite was flat I got a ripped five dollar bill for change just bad location all around read more

Zaxbys - The change they gave me - Chicken Wings Near Me - Orange Park, Florida

Ran by teenagers. Owned by teenagers. Filled with teenagers. Do you enjoy sitting in the same room as a bunch of teens who are loudly talking about every possible vulgar and disgusting topic they can think of? If you enjoy a bunch of children practicing their curse words and sexual conversation in front of you, or your family, this is the place for you. The store clerks are all the same children; friends with the horrible children customers. Zaxbys, get an adult in here. It's quickly becoming the lord of the flies. Most of us already went to high school and don't need the reminder of how toxic the environment can be. Thanks. Food was decent but oh well. read more

As per usual Zaxbys was delicious. They have the best tenders in town in my opinion. And the fries are pretty swinging too. They just started selling fried pickles which I have not yet had but I will next time. This time I had the big Zax snack and I couldn't finish it. They hooked it up with extra everything. I definitely recommend!! read more

I know the service industry is struggling right now but the food tonight was just flavorless. Pretty sure the sauces were wrong because it had zero heat. The fingers were over cooked also. read more

Asked for no meat and I get home and there is fckin bacon on it. I definitely do not eat pork. read more

Zaxbys - Chicken Wings Near Me - Orange Park, Florida

7/10 Just used the drive thru, but the service was excellent and we got our food quickly and it was piping hot when we got it back to the hotel. I had to chuckle when I saw the receipt. Their abbreviation for a 6 Fingers platter is "6 Fing" and that's the abbreviation I use when I'm writing The Bad Word. :) I thought they were cussing me out. haha Great food as always. Even my husband, who thinks that fast food chicken is the most boring thing on the planet, loved his Kickin' Chicken sandwich. Zaxbys, come to MN! read more

Zaxbys - 'Fing' and "F'ing" are not the same thing at all... - Chicken Wings Near Me - Orange Park, Florida

Last night was my first visit to Zaxby's. I wasn't sure what to get but luckily I had my niece with me and she made a great suggestion. I got the Kicken Chicken meal and it was incredible. Everything was fresh and I loved the sauce they put on it. read more

To start with I really enjoy the tongue torch flavor and this was a fast stop that I would make maybe once a month. It has been a while since I had last been and it will likely be even longer till my next visit. I went during lunch and it was only somewhat busy and not slammed. The customer service was friendly and she did a good job. Issue being that the food quality seems to have degraded. The tenders seemed smaller and somewhat stiff despite being hot like they just got done being cooked. Plus it seems that the price has gone up by a size-able margin. I understand and appreciate increasing prices to match increased costs but it seems that the increase cost was met with decreased food quality. This once nice fast-ish food seems to have fallen into mediocrity with the rest. Next time I get the craving I will likely go to Publix or Wingstop. read more

I very rarely write reviews for any kind of chain because let's be honest, they're all kind of the same. My reason for this review is not so much about the food which is mediocre at best but about the employees. They weren't necessarily busy when we got there and it's a good thing because the majority of the employees were too busy having their personal conversations to attend to their customers very much. There was however one young lady that was really doing a fantastic job. We saw her taking orders running orders to the cars going into the back changing the trash cleaning bathrooms basically doing the job of every single person in that store all by her self. Not only was she doing these things that probably weren't necessarily her assigned duties she did them with a smile on her face and a fantastic attitude. I was really quite impressed with this young lady. I really wish I could remember her name but I am absolutely terrible with names but I know that she was about to be promoted to some type of management position and that's probably one of the smartest decisions they've ever made. read more

Went inside to order, they said they do not accept orders inside. Lame! Took my $ somewhere else!

That was by far the fastest drive through experience I have ever had at a Zaxby's. The line was 4 cars deep and I was ready for a bit of a wait (based on past experiences). The line moved super quick. My food was fresh, delicious, and they even remembered the extra seasoning I asked for on the fries. read more

The food was no different than any other location. It took several minutes to be able to order as a manager was prioritizing mobile orders and another placing sheets of cookies into bags. We were ignored while waiting to ask for a drink to be filled as the station was empty. By far, the worst was the toleration by the staff of allowing 8-10 teenagers sit on top of the tables and wall dividers throughout the restaurant making it uncomfortable to walk the restaurant. As they were screaming and swearing across the restaurant, it was impossible to inside the restaurant and truly enjoy one's meal. read more

Food was fine, the kids working there were just doing as they were told, but OMG how stupid is the procedures in this store. My husband and I walked to the store while tires were being put on his car. Went into the lobby, we were wearing masks, the employees were wearing masks, there was a plexiglass shield in between customers and workers and YET we were not allowed to speak our order to the cashiers. We were required to stand there and use the mobile app or either use the drive thru. (We had no car it was having tires put on it) The employees were freely speaking to us, but could not take our order. INSANITY! read more

Ordered 5 piece chicken wings, came with fries, garlicbread, celery, ranch and a drink. Decent price for a wing meal. Inside clean, cashier was polite. read more

Zaxbys - 5 piece wings meal - Chicken Wings Near Me - Orange Park, Florida

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This place is one of my favorite spots , the food is always good, the drive through always gets the order right. Food is always fresh, tasty and delicious. My favorite is the boneless chicken with Zaxby's sauce and did I mention their yummy Texas toast ....YUMMY read more

They wings and things are delish. The garlic bread is definitely good. I like to dip my fries in the zax sauce. Zaxbys never let me down. Forever will be a customer. read more

Zaxbys - Wings and Things with my traditional wings sausw being wimpy (lol). - Chicken Wings Near Me - Orange Park, Florida

2 words: Zax Sauce! This is one of those places where your like damn where should we eat at that we haven't been in awhile. It is one of the only chains that I will regularly visit. I always think about franchising Zaxby's because the advertising on the cup and I just want to slap somebody every time I eat the sauce. I always order the Chicken Tender combo with extra Zax Sauce and a half Fruit Punch Hi-C and half lemonade. Too bad they don't have grape drank lol. I have been eating really healthy lately but have been relapsing here a couple times here over the last 2 weeks. I was telling my brother "man I think theres something in that Zax sauce thats making me sleepy" he says it's from the starch in the bread and fries...whatever smart guy! Zaxby's is Chick-fil-A with better sauce! read more

Zaxbys - Chicken tender meal - large - Chicken Wings Near Me - Orange Park, Florida

You guys nailed it!! I asked for the chicken sandwich meal with basic lettuce tomatoes and mayo with honey Mustard, at the end of my order I said can you make sure that's fresh for me please, girl said yes I can... remember I'm in the drive through with 2 cars in front of me. Took my order and gave me my food correct and FRESH WITHIN 5 MINUTES!! Meal was perfect chicken was still sizzling when I bit into my sandwich and my fries had that light crisp. Mmmmm definitely will be back to try again in about .... 2 days read more

Not too bad this time. Went to pick up an online order. It was sort of ready. Had to ask for the salad and the drink. I think the issue is that there is not a set printout for the expediters to use for online orders. Food wise? Good stuff as always. Deelish read more

Zaxbys - Yummy fingers - Chicken Wings Near Me - Orange Park, Florida

You know...if I get chicken finger plates or somethings its perfect...but the one time I tried something new and got a "chicken finger" sandwich....well it was pretty pathetic. Soggy and wrinkled buns, no sauce...hardly, and one small wrinkled and shriveled piece of lettuce....it was hardly worth 7-8 bucks.....you'd think you could get a nice freakin piece of lettuce "at least!!!" Stick to the chicken fingers or probably salads and you may be OK.....other than that...this manager and this place shorts you. Maybe I came when the lettuce was getting old...either way, that's not my problem...that's managements to make sure their ingredients are fresh and all that jazz...was just a disappointment. Chicken was good at least.......... read more

Zaxbys - Pathetic piece of lettuce... - Chicken Wings Near Me - Orange Park, Florida