Always have problems with this location, whether it's missing items or whatever. Today I placed an…read moreonline order just to find out they were out of the cheesesteak that is new on the menu. Unsure if it's ownership or management but this is a poor location. Have never encountered these problems at other Arby's locations

Food good and fast for drive through and home from school and home from work so I'm sure you will…read morehave plenty to drink with us if you need anything else let us know thanks

Hubby's comes here for lunch lately! Friendly drive through…read more He loves their chili, and has had twice this week. He says it's hearty, and good to have on cold days. He has eaten their chili for many years!

10/10, food was out before we even payed, and it was hot in a good way. amazing customer service,…read morenice dine in tables, sanitized and clean, plenty of room, nice view of the mountains. Crispy fries, amazing nuggets, the sandwiches where not soggy, great, place too stop to get something to eat on a road trip

Always get the French dip and baked potato. It's a meal for sure!…read more As an adult- I order kids burger and baked potato. It's enough for me. Great service. Can't ask for more!

I can't believe I never finished this post. Hands down best restaurant in Newport. Wish it was open…read moremore often. I had quite a bit on the menu, but the burgers and hamburger steak seem to win out time and again. Chicken fingers and plump and crispy, not super greasy. You can't ask for better people to be your servers. Casual, but if you want to make it a date night and add some pizazz, go for it. Everyone is welcome!

Hubby dropped in for lunch today, thought a change would be good…read more The place was clean and friendly. Food was very good, and the portions satisfied. He had a chicken breast and a wing, crispy, and moist. Double dirty rice he enjoyed, green beans and a biscuit. Of course sweet tea. Over all very good!

The food was good, but the lady who took our order seemed annoyed at the fact that we wanted our…read morefood fresh, when we got our food it was cold and when we went back to get our food actually fresh they handed it back to us like a minute later having done practically nothing to it.

We come to this McDonald's at least three times a week and spend around $13 every visit, so we're…read moreregular customers. For weeks now, the "large" fries have been consistently half-filled -- basically a medium in a large container. This is not an occasional mistake; it happens over and over, and I have photo proof. If I'm paying for a large fry, I expect to actually receive a large fry, not be shorted. This is unacceptable and if it continues, I will be contacting HR for this location. Regular customers shouldn't have to double-check their order every time.

I arrived here around 2pm on a Sunday afternoon to grab some lunch while traveling to Dollywood. I…read moreordered via the app in the parking lot for myself, friend, and sons. Order was placed at 2:07pm. I walked inside after ordering. I got two kids meals (nuggets and a burger) with fries and apple slices. I got a triple cheeseburger meal with fries and a tea. My friend got 6 piece nuggets and fries. When I walked inside, the layout was definitely different than most McDonald's I've been to. They have a nice pickup counter. There were several people waiting for their food. The order wasn't ready until 2:15pm. The fries with my meal was missing, so glad I checked... Or so I thought... When i got to the car, I realized they forgot the nuggets so I had to go back in and get them. When we left to go across the street to Hardee's because my brother wanted it, my friend said his fries were cold. My fries were fresh, so i just shared. After I ate my fries, I proceeded to eat my burger. To my dismay, it was completely. There was Only 2 patties and it had everything on it when I only asked for ketchup. Then, I found out that the kids meals were missing fries. It's so unfortunate because this was probably one of the worse experiences I've had with a McDonald's. This experience will cause me to double check food completely before leaving.

Came in for breakfast a few weeks ago and everything was delicious Donna was awesome as alwaysread more

Any positive reviews for this place are absolutely fake. They're using Facebook marketplace…read morelistings offering free food for five star ratings. This place is routinely empty and I can see why they would have to bribe people to make them look better

I'm not sure if they had a leak in the lobby from the recent rains, or if this is what it looks…read morelike around 11 am every day. I stopped in for lunch and saw the state of the lobby, then I realized they don't have cashiers. You have to order at a kiosk. I decided to go through the drive -thru instead. Customer service was good. Food was as expected. They got my order correct. -1 for no cashier in the lobby -1 for the water everywhere.

sick, I love ordering tacos and getting no meat on them?? ... wtf…read more On top of that took forever to even get them.

Great choice to stop for lunch on the road! Clean restaurant, laid out nicely. Easy to order at the…read moreregister. Friendly cashier. It took a few minutes for our subs but they were fresh and hot and so delicious! Meatballs sub never disappoints at Firehouse! Clean restroom. Easy access to enter and easy to get back on the highway!

I was the only car at the drive thru and it took 8 minutes to get the sandwich. Mac and cheese was…read morecold to Luke warm and no napkins were given.