We popped in while visiting the other coast this weekend for lunch. The place was slightly busy but really moving well and handling the foot traffic. The gentleman working the register also helped to make our family order. We had a family pack with multiple chicken fingers and crinkle fries. We also got a salad to share and cheese curds. All were made correctly, Sauced correctly, and provided the correct dips. Whole meal was not cheap for lunch, all four were full and we had some take home also. Everything was made correctly and employees seemed to genuinely care. read more

Supposed to be open until 10, doors locked at 9 on a Friday night. Watched probably 15 people leave because they couldn't get in. Nice job!

The spicy chicken sandwich was incredibly mild. There wasn't a lot of chicken, and it was just eh. Okay cheddar bites though. Would enjoy you to actually make something spicy... read more

Lights outside flashing, service was very very slow.coke machine didn't have coke in it waited 30mins for my food. Trash cans running over as well read more

After a thrilling night of top golf, the bois and I decided to look for a fancy restaurant to dine at. After some intense discourse, we decided Zaxbys would be the perfect place for us. After arriving, we ordered from the menu what we thought would make our tummies full. For some, the wait was not dreadful. For others, the wait was just barely bearable. Overall, the food was very pristine and made any wait worthwhile. The ladies working there were also very kind and friendly. Thus, the gentlemen and I had a nice time at Zaxbys. It is worth noting that the men's bathroom ran out of paper towels. Thank you Zaxbys for providing us adequate service this evening. read more

Zaxbys - Pastor Jeff - Chicken Wings Near Me - Fort Myers, Florida

I went at 9PM to pick up an order only for both doors to be locked. Another customer had to let me in, and once finally inside I noticed this safety hazard. Y'all know it's illegal to block fire exits right? I called in my order 20 minutes prior, yet the lady at the counter said they had no order by my name. I had to specifically ask for CARLOS since he took my order, but the experience didn't get any better. He was incredibly rude and apparently doesn't think I have ears! Because once my food was ready he told the lady who brought him from the back "next time there's no Carlos here" Why are you a manager at a fast food restaurant if you hate it so much? The food was good and made quickly. read more

Zaxbys - Baracaded Zaxby's door. - Chicken Wings Near Me - Fort Myers, Florida

the atmosphere is dead, there weren't any others in the restaurant though the drive through was slightly busy during my visit. the food was great though the service was lacking, it's as if they weren't attentive. read more

Love Zaxby's. Been to quite a few between Florida and North Carolina. I always get the Buffalo Blue Salad - but get a side of the Insane Sauce to drizzle over the top. You got to be careful with the Insane Sauce as it's really hot (and I'm an expert - self proclaimed). And don't rub your eye like I did. LOL!!!! Although I wasn't laughing then. My wife complains that the salads are too big. She can't finish one. Weak! read more

Zaxbys - Counter - Chicken Wings Near Me - Fort Myers, Florida

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HORRIBLE food. I ordered the fried pickles and I've been here before, I know how good they can taste. If that was the first time I ever had them I would NEVER get them again. I don't know if the oil needed to be changed or if they were fried too long- but either way the taste of the breading was so pungent that I couldn't even taste the pickle. I was so disappointed. On top of that I received the thinnest piece of chicken on the signature I have ever seen. I've had a juicy piece of chicken at this location before but no not this time. It was such a shame. The lady who took my order in drive thru was nice, however whoever made this food clearly did not care what goes out the door and what doesn't. I feel scammed and mad that I picked zaxby's today over McDonald's. It was a 15 dollar meal and it felt like it was worth not even 5. Five is being generous because I practically tossed all the fried pickles and would not have eaten most of the sandwich if I wasn't very hungry. This was at around 11pm. Maybe we need some quality checks or extra training for this time of day. If you wouldn't eat it then you shouldn't serve it. read more

Stop to get egg rolls on my way home from the airport and was very disappointed. Food was hot but not fresh. Reheated and dried out egg rolls. Which I've never had happen at any other Zaxby's. The shrimp I ordered were also very salty. read more

Zaxbys - Egg rolls - Chicken Wings Near Me - Fort Myers, Florida

If you have come here you've probably had the fries and chicken sandwich. The fries are probably some of the worst fries I have had from a fast food restaurant. They are always soft and squishy. The chicken sandwich on the other hand is average. I wouldn't mind getting that again but the fries are such a letdown it isn't worth going. read more

The staff was polite and working the whole time to keep the restaurant clean. I've been all over the country and this is, by far one of the best. Food was consistent and I've never seen a staff, without directed to, pick up and clean the paper, floors and other areas post Covid. Most restaurant staff appear to be less than motivated. But not here. Fantastic experience and great food! read more

Zaxbys - Restaurant - Chicken Wings Near Me - Fort Myers, Florida

Wow. Zaby's has always been a fan favorite. The last time that we went through the drive thru, we had placed a big order. I get it when it comes to orders we place, it take time! I never have a problem waiting for food. What got me this time is that when the young lady at the window passed me one bag with two boxes in it, she proceeded to close the window. I passed the food to my wife and she looked in it and saw that there was 2 out of 5 boxes of food. As all 5 of the employees were gathered around talking, I am trying to get their attention. Finally they see me and she opens the window. I let her know that i did not get the whole order. She proceeded to tell me that i was wrong and that she did. Then starts yelling that she did to all the other employees. Shes continuing to yell at me that i am wrong. All of a sudden she sees the missing bag. She then proceeds to yell at me it's right here!! I was livid. She continued to yell at the other associates and the manager had to step in, grab the bag from her and hand it to me. No im sorry no nothing. I used to be a general manager for many fast casual chains and this stems from HORRIBLE management. The associates feed of the managers and that is on toxic work place. Reading other reviews, its apparent that the owners need to clean house and get some true managers in there! The food is amazing and the new cheesecake bites and tacos are amazing!!!! read more

They took a long time to serve my food didn't even have the chicken tenders ready and I like the food but they took to long next time you should have the chicken tenders ready read more

This is one of my favorite fast food places to eat. This location however is either under poor management or has lazy employees. They like to close early and turn customers away. I pulled up and the lady greeting me by saying "sooo you literally pulled up right before close so it's going to take at least 20 minutes to get you your food". I basically took that as a signal to leave. I then saw her do this to 2 more customers right as I was exiting. If you close at a certain time. That means that is when you are closed for business, that doesn't mean that's the time you get to go home. ESPECIALLY in the restaurant industry. A lot of business is lost due to lazy employees near closing time. Don't start cleaning up and getting ready to leave 20 minutes before you close. Do it the minute after you close... it only makes sense... read more

They are quick and nice. Seem understaffed though. Interesting inside of the restaurant, not typically what you would see for fast food. Almost like a sit down restaurant as they have these two person booths and plenty of wall decor. I would recommend the bacon chicken ranch fries. I just got those as my meal and they were plenty. Get extra ranch on the side though! read more

The food wasn't warm.. Couldn't hear them even can my name.. wasn't as clean inside as I expected, table was sticky. Service time was quick.. read more

The best chicken -- it doesn't get much better than this! And, while not for me, my spouse says the spicy sauces available are awesome! read more

Just grabbed food at the drive through and it was not good. We got two sandwiches which were so soggy our fingers went through the bread to the chicken. No napkins in bad so imagine how fun thah was cleaning the sauce and soggy bread off our hands in our car. No receipt either. The fries tasted old and when our daughter half finished her food and asked for her drink I went to open the milk and hand it to her and got a glance of the label which was out of date by weeks. Past experiences here have been good but after expired milk we will not be going back. read more

Zaxbys - Drink - Chicken Wings Near Me - Fort Myers, Florida

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This was my first time trying a Zaxby's. Ordered online which was convenient and then picked up takeout. Tried the chicken tender meal + fries and then the southwest chicken salad. For a fast food place, I really liked the salad. It was a good portion and came with Texas toast. This reminded me of Chick-fil-a of sorts. Would definitely try again for a quick, inexpensive meal. read more

Nastiest Zaxby's I've ever been to hands down. The food was so disgusting - soggy chicken and bread, fries so hot i burned my tongue and the grossest, fridge water tasting Sprite I've ever had. Not to mention the dirtiest and rudest people work there. 0/10 recommend. Complete waste of money. read more

Horrendous. The chicken fingers were cool and breading separated from chicken. French fries were warm and heavily salted. Was given food without any sauces- had to ask for lids for soda! Cole slaw portion was like 4 bites. It was the best part of the meal actually. Trash flowing onto the floors from full trash cans. Tables dirty. Mens room smelled like a sewer. Besides app that it was lovely! read more

Not happy, customer service is good but food not good, the cook can not count. Nothing else to say. read more

Zaxbys - Just order these wings and this what I've got - Chicken Wings Near Me - Fort Myers, Florida

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This is a lie....they don't stay open until 11:00! Please change your information! Went there after a late game, starving. Pulled up at 10:15, no one there!!! read more

I have eaten at multiple Zaxby's restaurant up and down the US. I highly recommend this restaurant it has the cleanest and best staff. Also, the food was delicious and the tea was the best! read more

My friends and I went here on our way to pick up another friend in Fort Meyers. The place said on Google that it closes at 10pm, when we went inside we were rudely greeted by this white teenager who told us the lobby is closed. I got the Big Zax Snac, which was only $6. Crazy cheap. I liked the fries and the chicken with the bread. Just didn't like the customer service. read more

It's a Sunday morning (May 24 around 1130. Last week I drove to Florida from Illinois and I must have passed 10 Zaxby's billboards. And by the look the menu is right up my style! In the Midwest there's a chain called Raising Caines I would visit all the time and this seemed to be similar. The website and app said the dining room was closed so I ordered to pickup via the drive thru, and when I arrvied the dining room was actually open. So I came in to eat and the worker (Sunday May 24th at 11:30am) working the dining room didnt seem to want to be there which wasnt a good second impression (the first impressing being the information incorrect about the dining room being closed). Anyway, I took my fingers and bonless wigs and grabbed a seat. Thrid impression, also not great. The tenders were mendiocre and the wings I didn't like the flavor (could just be me). This place is about 10 minutes from my house and I was looking for a go to chicken place but I don't think this is it. I may give them one more try in a week or two in case they were just having a bad day getting acliminated to opening back up after COVID but so far I am really dispointed read more

Love the tenders not crazy about the wings, I like bone in wings they have more flavor. Staff are friendly and I enjoy the sit in dining especially the locations where servers will actually visit tables to make sure you have what you need!! read more

The food was awful. And they were out of carbonation for the soda, but they don't tell you until you've made the purchase. I won't be back.

If I could give this establishment zero stars I would. The managers name, if that is her name Samantha ,was very rude. We pulled up to the window at 10:50 and no one answered the drive thru speaker, so we drove up to the window and they blatantly ignored us. At 10:52 The manager Samantha came up to the window and told us were closed. She then told us that the register computer says it's 11 o'clock(which can't be true because if the monitor is 10 minutes ahead that means you're incorrectly paying all of your employees and ringing in receipt times incorrectly) she then proceeded to tell us that were close as I pointed to the 11 o'clock closing sign and she continued to raise her voice and say well you can call corporate then I said, what's your name she said Samantha, I said OK Samantha i guess I will won't I?then she slammed the window and locked it in our face! She also had all of the machines shut down already. Terrible and rude service. Also she placed and employee and their car in the Drive through to keep other customers from coming in before close Edit: I am aware it's rude to come at the last 10 minutes but I was in a pinch! read more

Zaxbys - This is a screenshot of the time after she closed the window on us. I posted it the night it happened so you can see it for reference. - Chicken Wings Near Me - Fort Myers, Florida

I recently ordered food from this location, and I was very upset at the presentation of my food as well as the overall quality. The fries were very soggy and had minimal seasoning. The chicken barely had any sauce on it, and I wasn't even given my extra sauce that was ordered. If the additional sauce is a charge, then there should be not reason why I wasn't given my sauce. I unfortunately was on a break at work and didn't have time to return the low quality food. I will not be returning to this location due to the lack of competence and service. read more

If I could give them a zero I would. I repeated myself twice over the intercom and requested a five tender meal tossed in tongue torch with a side of nuclear and fries extra tossed in Cajun. Then confirmed again at the window those details. First they hand me a coke, when I requested a sprite. That's when I should have checked my bag, but since I confirmed the details I thought I could trust their word. I come home bringing the food to my husband and it's literally the opposite of what I requested. The fingers were completely dry with zero sauce, there wasn't even tongue torch or nuclear on the side. Then the fries had the smallest Cajun seasoning possible. Then the sprite apparently tasted like it didn't have any sprite syrup. When I go to a fast food restaurant; I don't expect the food to taste super great, or the employees to be super nice, but I would hope that when I ask for something and state it twice and then confirm it at the window that it would happen. So disappointed. My biggest encouragement would be to triple check your order at the window. read more

Darian was a new employee that was trying hard however his teammates would ignore him he needed help. He charged me more than he should have when I asked for sauces instead of giving me money back and the manger said " sorry we don't have sauces" we ordered buffalo chips and received only chips and said we don't have buffalo sauce.. would have been nice to know when I ordered them instead when I received them they were out of buffalo dip. The cook was arguing about how complicated how darian was being with our request and mocked my husband he also tried to trick him on giving him regular buffalo sauce when he ordered the insane sauce and then threw the sauce on the tray with an attitude. My experience was awful it is shameful you have a franchise being run so poorly! read more

What a joke! The girl that took my order was on meth, I swear. They completely botched the order, handed me three drinks in a travel holder that were overflowing and got soda all over myself and my car. Rude, took forever, and looked like she wanted to fight me as I pulled off. Such an awful experience. Do not eat here. read more

We stopped in for a quick salad yesterday that we always enjoy Upon leaving I picked up my tray. Left the restaurant & went home!! When I got home I discovered my purse was missing... I called back immediately. I was very relieved when I was told it had been turned into the office!! Turned in by the man who cleaned the tables. Thank you for a great salad, but thank you most of all for the honest young man for turning in my purse!! Worth the tip read more

Service and drive-thru are always great to me. Never had a bad experience. Keep it up! read more

Zaxbys - Buffalo Chicken Dip and Tater Chips - Chicken Wings Near Me - Fort Myers, Florida

There is a girl named Ellice working there that went above and beyond to make sure I was satisfied! Not sure she could have done more without becoming my girlfriend!! Fresh food and worth the wait. read more

I have eaten Zaxby's all over the Southeast in my travels. I was thrilled that they opened one near my home. This location is outstanding, the staff was friendly and efficient, the store was immaculate and my food was hot and fresh. As luck would have it we have had business dealing with the owners and found them to be kind and highly ethical people. Yay Zaxby's!!!!! read more

Stopped by for a late lunch and had the boneless wing meal. The food was delivered to my table and was nice and hot. I have to say I like crinkle cut fries and I cannot lie. The wings had a great flavor and hit the spot. read more

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Order the #SignatureChickenSandwich, absolutely the best. Better than #Popeyes and #Wendy's !The sandwich was huge (the crispy breast was almost twice as big as their competitor). I got the spicy sauce....just enough heat. French Fries were hot and fresh. Drive Thru service was quick and efficient! Keep up the great job. Maybe not tomorrow, but I will be back this week! read more