Had a great experience at Zaxby's! The food was fresh, hot, and full of flavor. The chicken was crispy, the fries were perfectly seasoned, and the service was fast and friendly. The restaurant was clean and the staff made sure everything was right with my order. Definitely one of my favorite spots for chicken and wings. I'll definitely be coming back! Ben was very helpfull read more

Had an issue with a prior order. The manger Kelcie personally reached out to me to ensure to make it right. The staff at this location is always very accommodating and friendly and I appreciate the effort to make it right! read more

The food is always cold. They always give you such small portions compared to other Zaxbys. They have the most disrespectful employees at the drive thru. The two tall young girls at the drive thru are very rude. Even asking for Management and explaining the issues with my service and food. The girl manager always has an attitude. This use to be the best Zaxbys restaurant. I try and avoid going to this Zaxbys even though its 10 minutes from my house. Zaxbys has definitely cut back on food portions and raised prices. Everytime I pick up an order there is always something I paid for that is missing when I get home. read more

Always a good sandwich. Insides always clean and service is always reliable. Over all pretty decent and been here a long time read more

Zaxbys - Fried Cheesecake Bites with Strawberry Sauce - Chicken Wings Near Me - Dacula, Georgia

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Hardly ever visit these places because sooo much money for little food. I got a Zensation salad that took 15min or more and I asked for my chicken on the side that came with very little chicken and hardly no lettuce just purple cabbage I was really disappointed because of the price and the Bowl wasn't filled. Very Disappointed!!! read more

Stopped in for lunch on my trip to see friends in North Carolina. I was greeted by a friendly young man and was happy to answer my question as to where I was. He took my order with pleasure and just happened to be heading to dining area to check for cleanliness and so we chatted a little about the area. He delivered my salad to my table and it arrived fresh and very presentable. The chicken was warm, the vegetables were fresh, the salad had been made today. The dining area was clean, however the ladies restroom could use some touch up and one toilet was out of order. This is the only reason for the four star. I will stop here again on my travels. read more

Zaxbys - The House with grilled chicken - Chicken Wings Near Me - Dacula, Georgia

Fast Service, Fresh Food, Great Vibes! Zaxbys make amazing salads compared to many places. Highly recommend if you trying to have salads daily through your week. read more

Zaxbys - Grilled Cobb Salad - Chicken Wings Near Me - Dacula, Georgia

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I didn't like being rushed, looking at the ad on the counter first off. I placed my order for dine in, and it was out a few minutes later. I couldn't believe how FILTHY the tray was crumbs and everything else, even under my plate. When I quickly removed it and took pics, I didn't bother calling a manager the young man who put my tray on the table told the other kids take out the trash so I guess he was in charge. Won't buy a bottle water from here. read more

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The food was good; service was great! They did a really good job and were patient with a family! Overall great job and would come again on the drive through! read more

Out of all my ventures to fast food places whether they are Zaxby's or not, this is the greatest and bestest fast food chicken place of all time! I've probably consumed way too much chicken at this place, but only because the food is on point and I get my order the moment I pull around to the window. I thought fast food was dead, but this place gives me hope. Whoever's running this place knows what they're doing, and should be rewarded for bringing back the beauty of fast food when you come to this particular location, you're not just getting speed, you're getting quality as well. When I'm in the area-I say to myself, "hmm, Burger King sounds nice! But... Zaxbys though! I don't wanna wait in line for anywhere between 7 to 15 minutes for my food. I better play it safe and just go to the Zaxby's!" oh yeah, and did I mention the employees are awesome! They always have a great attitude, are friendly, and super patient! I'm from Atlanta so I'm not used to this maybe, but usually I'm lucky if I get handed a drink that's not got soda all over the outside of it, dripping wet, and food scattered all inside the container stale and old. Not this place. These people have respect for themselves and take pride in their work. I don't know about Donald Trump, but this Zaxby's is making America great again! read more

Stopped in tonight for dinner. Ordered grilled chicken sandwich meal and received a box of 10 tenders. Normally I wouldn't post a negative review but this happens WAY to much here. These were dry and hard like they had been cooked all day. I tossed them out wasn't able to eat. The workers are very incompetent! I do not recommend going here! read more

Zaxbys - Wrong order - Chicken Wings Near Me - Dacula, Georgia

Not sure if management changed but this place has been going extremely downhill for a while now and rarely do I have a decent experience. Today I had to come back a second time for a whole meal that had been missed the first time around. The portion sizes have been decreasing whilst the prices are increasing, and I don't know if the salads are frozen or what but the lettuce was nearly inedible. The only reason I'm giving two stars instead of one is because the staff was (for the most part) nice. read more

Zaxbys - Old Lettuce - Chicken Wings Near Me - Dacula, Georgia

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my first time coming to this zaxbys and they had amazing service. best service i've seen in fast food ever. they have amazing table service they treat u like ur at a dine in restaurant instead of fast food. read more

This is zaxby's ! The place has always been run well and the food quality is excellent. I've been coming here for several years and have never received the wrong order and I love their salads and chicken fingers and happy I can pick up and go home and not worry about the order being wrong. I have to give five stars here because they've never let me down so keep up the good work. i've been coming here for several years and have never received the wrong order and I love their salads and chicken lingers and happy I can pick up and go home and not worry about the order being wrong. I have to give five stars here because they've never let me down so keep up the good work. Highly recommend ! read more

I have seen the restaurant decline in the quality of the food over the past couple of months. Before Canes open across the street the food quality and quantity was better. You can tell they are having issues. Time for upper management to step in. read more

I went to eat my food and there was a blonde hair in it. Really appalled and disappointed as I had been craving this since last week. Smh. read more

Zaxbys - Big Zax Snack with hair in box - Chicken Wings Near Me - Dacula, Georgia

I think this place is under new management. There was a gentleman working on Sunday that made sure all the guests were taken care of. I mean he really went above and beyond and we really appreciated it!! read more

Fast drive thru. Good fried food fast. Love the sauce selection. The fried mushrooms are so good!

I ordered traditional wings and things with extra wing sauce and I did not get that I also asked for extra fries and did not get it if I can give this place zero stars I would this is terrible read more

Zaxbys - I asked for extra fries and didn't get it - Chicken Wings Near Me - Dacula, Georgia

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I have been coming to this location forany years. I used to go in the dining room to eat. For the past two years, we were told we could get unlimited kids meals for .99 When I went tonight to the drive thru, I was told I could only get two kids meals at that price. I know that used to be how it was a long time ago, but I have been able to feed the kids for .99 each. Tonight, they changed their policy. Someone who appeared to be the manager was kinda rude. I don't think I will be returning to this location that I have been coming to for many years. read more

Good service! Cashier was very friendly and our food was ready in about 5 minutes. I ordered the Wings and Things Meal, which came with 5-6 wings, 3 chicken fingers, fries and toast. For $10, I definitely got my money's worth! I ordered the Nuclear sauce for my wings, and I would recommend it. It has a slightly garlic flavor, and is just the right amount of hot. read more

Zaxbys - Wings and Things Meal (minus a few already consumed wings) - Chicken Wings Near Me - Dacula, Georgia

Really close to work and they are fast at this location. Zaxby's is the I love everything there. read more

Zaxbys - Chicken Wings Near Me - Dacula, Georgia

Today was a really bad day for me and it got progressively worse when I stopped by Zaxby's to grab food for the family. Upon arriving home, my order was completely wrong. I called and spoke with a manager named "Natasha" who was professional, understanding and apologetic. She insisted that she had to make it right and asked me to return for my meal. Upon arrival, a young man named "Cameron" was courteous and pleasant. I had to give this business five stars for their excellent customer service. My meal was perfect and I'm appreciative. read more

I took my sister to eat here after practice and was very disappointed. This location typically has good service, except for long wait times. When we walked in there was no one at the register and we had to ask for somebody to take our order. While taking our order, the lady started at us and acted like we were supposed to tell her everything right there; salad dressing, drink size, and tried to have me pay for my food then take my sisters order. After we got our drink cups, the machine was not working and we had to ask for them to fill up our cups. The worker handed us back cups with no ice and room temperature sodas. When I opened my kids meal, I have a small appetite, I was shocked to see only a few fries with no seasoning. My sisters meal was a salad and she almost no green leaves. Today was a disappointment. read more

Zaxbys - Chicken Wings Near Me - Dacula, Georgia

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Fairly typical of this chain. Minimal wait to order and food preparation. One plus is they offered to substitute for the slaw my son never eats with his order. This seems to only occur at some locations. read more

I got served freezing fucking cold chicken. Literally fucking frozen. This place is dog shit have no clue how its still open.

Seems like every zaxby's I go to, I do have issues with the order process. I went in, hoping it'd be a quick process but there were a group of girls ordering all kinds of food. There was another cashier just standing behind the counter, and took a couple minutes before she'd even get to her register. Absolutely, you can't blame them for the amount of customers, but when you have a free person just standing there, help out! As for this particular store, it looks fairly new, very clean and worth sitting down to eat if you like this food. What else can I say about zaxbys? read more

Zaxbys - Chicken Wings Near Me - Dacula, Georgia

Every single time I come to this location, which is the closest location to my house, my order is somehow wrong. I let it slide the past few times but our order wasn't even complicated and they still messed it up and charged us for something we didn't even order. I would recommend going to a different zaxbys !!! Hate this place!!! read more

Do y'all think this is satisfying ? First of all, this looks like dog scraps. Literally paid for 3 meals, 2 boneless 1 traditional. They were all boneless; I asked the worker if she had that down right. She replied, "yes". To make things worse, the food itself had no sauce or fries seasoning on them. I will never eat here. This Zaxby's location lets the franchise down. read more

Zaxbys - Chicken Wings Near Me - Dacula, Georgia

I pulled up at 9:52, I know it isn't a time to pull up but still. Went up to the menu board, I said hello to an empty board. I proceeded to the window where about 5 employees just stared me down til I left. Why in earth would you want a job and not give a crap like that? read more

The chicken and fries taste like they are 4 days old. The edges of the chicken fingers were hard as a rock. Fries tasted like they had been cooked and then reheated or sat for a long period of time. Barely edible food. read more

It's okay here. It's really a hit or miss at this location. I always ask for some extra fry seasoning on the side, and the person at the order box wasn't sure what I was asking for, that's fine they could be new, so I asked at the window. The person on window gave me the seasoning and was very kind but there was very little actually in there, it was basically empty. read more

I ordered a meal in which half of it was at the bottom of the bag. When I asked to make new one, they made me wait and gave me the same food. I didn't get to eat dinner and I was very upset. This is the 2nd bad experience with this zaxby's and very disrespectful to treat customers that way. I will no longer be eating here read more

Again Tannya had a bad attitude, every single time I go she has a bad costumer service. I went to pickup some food and she looked annoyed that I was even there. Didn't offer me a cup holder since I have 3 drinks to carry so I asked for one and she stared at me like I was asking for too much. read more

When I ate at a Zaxby's for the first time several years ago, a friend of mine had told me that he liked their chicken wings. So I had taken his word for it and tried the wings, but didn't think they were a big deal. Once I discovered their Chicken Finger Sandwich with Zax sauce, I never ordered their wings again. This particular Zaxby's is a little out of the way but the closest one to my house, so naturally I come here most often. It's also a plus that this one offers various specials on "Zaxby's Dayz": - Wednesday is Zax Kidz Day - "99 cent Zax Kidz Meals with adult meal purchase." - Thursday is Nibbler Day - "99 cent Nibblerz all day." - Sunday is Bulletin Day - "Bring your bulletin in for 10% off your entire order." I've only taken advantage of Sunday's "Bulletin Day," when you can bring your church (or other religious organization's) bulletin and hand it to the cashier when you're ordering to get 10% off the total before tax. Apparently not all Zaxby's restaurants have "Zaxby's Dayz," so be sure to ask about it when you go to your favorite Zaxby's restaurant. I always order the same thing at Zaxby's - the Chicken Finger Sandwich meal with the Zax sauce on the side and NOT in the sandwich. This way, you get more sauce for no additional charge since it costs extra (I believe 50 cents each) for Zax sauce, UNLESS you ask for it on the side and the chicken fingers in the sandwich are not served covered with sauce. * Chicken Finger Sandwich Meal ($5.29) - Depending on the location, this meal can cost more or less than $5. I've seen some locations charge $4.99, but perhaps the costs have gone up due to inflation. The meal deal comes with a 22 oz. drink and crinkle fries. Sometimes, they will give you a LOT of fries, and sometimes they don't give you much. But I like the seasoning on the crinkle fries, which tastes even better dipped in Zax sauce. The Chicken Finger Sandwich itself is always served hot and delicious, but I have to give a lot of credit to the Zax sauce. The unique flavors of their signature sauce, which looks like Thousand Island dressing, is definitely my favorite thing about Zaxby's. Overall, this Zaxby's gets 4 stars for their *usually* fast and friendly service, great food, and their special Zaxby's Dayz during the week. I have gone in on a few occasions when the restaurant was PACKED on Sundays and the wait for my food was probably over 30 minutes. However, it usually isn't that bad. And in this economy, I love getting 10% off just for bringing in my church bulletin. (*NOTE - They will actually take it from you, so grab an extra one if you usually like to keep yours.) [Review 105 of 366] read more

Tim was so so nice to us, we let him know that our wings didnt have a lot of sauce on them and he not only gave us extra sauce, but came out with a whole other order of wings for us and apologized for the original ones not having enough sauce. Thank you so much Tim youre great. read more

It's a Zaxby's! The place is generally clean enough to sit, but dirty enough to wipe your table. The 5 second rule might need to be reduced. The place is dark but does have TV's and is generally pretty busy during lunch hour. It's quiet enough to have a light-business meeting lunch, but not clean enough for that to fill totally appropriate either. Otherwise, it's Zaxby's so you know what you are getting food wise. read more

Not so happy about the closed and open seating. If you're going to block the tables, at least keep the ones that are "open" clean. I get the whole covid safety thing, but the point is to keep things clean. read more

I ordered the house salad on the drive thru and they took like 20 min just to give us our food and the salad didn't have nothing but romain lettuce and chicken no tomatoes no cheese. Very disappointed with my order. read more

Zaxbys - And one piece of bread ... - Chicken Wings Near Me - Dacula, Georgia

Staff is very kind but that's about all this place has going for it (still earns it 2 stars!). The main reasons for -3 stars: 1. The bathrooms were dirty and out of soap - I think I could have handled the uncleanliness if there was at least soap stocked in the dispenser. One of the two paper towel dispensers were also empty. They have about 8 employees behind the counter, 2 on break eating dinner, and the bathrooms are dirty and not stocked. 2. Drink dispenser is dirty and not very responsive. Took me about 2 minutes to get my drink selected and dispensed. Should not have taken longer than 10 seconds. 3. I ordered way ahead of time for a 5:30 pickup. It is 5:51 and I still have not received the food. Nor has anyone taken responsibility. Whenever I ask if my order is ready yet, all I get is "it's being made." I have mentioned time and again that the order was for 5:30 hoping someone would get the hint. Nada. read more