I ordered door dash. I had ordered large fries. When I have received my order it wasn't large fries it was the regular amount it was only seven fries in the box.I called the store speak to the manger and I asked what happened she said they weigh our fries the regular fries is 5oz.and the large fries is 7oz..I said to my self what's the point of me ordering large fries .I said is there any thing you can do for me said no we weigh our fries. I said ok,dont order from this location you will regret it I thought the customer is always right tou do anything to care of a customer in this situation that was not the case smh. read more

This madness has to stop! I wanted to try the lemon pepper wings because the commercials enticed me. I paid $9 for 5 pieces. I asked the associate if they were the whole wing or split wings. She literally did not know what whole wings were and said yes they were. They were not! They were little dried up pieces of wings that were the size of your pinky finger!! 5 little wings for $9. Nothing else with it but a pack of ranch dressing . Totally a ripoff read more

Best Zaxby's I've been to in a while!!! We were driving across NC and this location was perfectly right off the highway. We went inside and it was super clean, and the employees were so so friendly. Our food came out quick and turned out perfectly! Highly recommend this location. read more

Chicken tenders were way too salty! they charged me almost $4 for Large fries ... total of 15 fries ... They won't answer their phone either! I feel cheated! read more

Zaxbys - "Large Fries" - Salad Near Me - Burlington, North Carolina

My date ordered the 3 nibblerz meal and I ordered the Kickin Chicken meal. The food came out hot and was delicious..The restaurant was clean and the ambiance was nice..The service was nice..Even though the ice dispenser on the drink dispenser didn't work,everything was great..And the prices were affordable also..Will come back in the future.. read more

I went to Zaxbys on Garden Rd. in Burlington. Ordered at drive thru, I asked for Chicken Parm Loaded Fries. Was charged $9.60 they gave me fries with red sauce no chicken. I went inside, the lady asked me what was wrong with the order I told her and ordered bacon ranch loaded fries. It was taking so long I asked the young lady to check on my order, you would think my food would have been hot, but it wasn't and they gave me a lot of fries, little of everything else. I am very disappointed with food and service. Deborh read more

Zaby's has come good chicken fingers and salads. The cob salads is one of the best you can order.

Food was great and I got it quickly. the manager came around and asked if everything was good, she was awesom.

When a customer asks for sauce on the side, put the damn sauce on the side! This place is ridiculous.

walked into this place and there is 5 younger guys standing behind the counter just talking a older lady at the register telling a customer they cant do fried tenders right now then when we walk up she says hold on so we stand there and stand there forever and she never comes back so then there's a couple behind us who leaves due to the line so we do the same. This place is a joke customer service is a joke and apparently needs better management or just maby close the doors and there again wonder why the other chicken place down the road from you is always full I would say CUSTOMER SERVICE is number 1 they probably don't leave customers standing at a counter and then never come back let alone not have the supplies they need to run day to day operation. We will never eat here again and if your smart you will not either! read more

surly cashier, trash bins were over flowing into the floor! All the tables were nasty and needed cleaning. That was our last visit to this location. read more

Very bad. Really bad. Just plain bad. Yes it's bad. The other chicken place was busy . Food was under cooked. Soda options were limited. Condiments and napkins were behind counter. Floors were slick and sticky at the same time. I wish I just waited in line at the chicken place across the street. Staff was friendly but seemed understaffed. read more

Zaxby's - Garden Rd My 15 yr went there for a summer job. She is an outstanding person! This location was short staff and training was not provided. Three of the female managers were excessively verbally abusive toward our daughter and other minors. Saying things such as " YOU DON'T KNOW YOUR FUCKING JOB!" , " WE PAY YA'LL TOO MUCH FUCKING MONEY TO BE FUCKING UP THIS MUCH!" My daughter came home upset and told us what happened. Immediately we told her that she was not going back for their verbal abuse. Now the manager is unlawfully withholding her pay check. Avoid this location!!! read more

Been there twice got the order wrong both times. I got the blt salad and literally forgot bacon and tomato...

I was instructed by text to arrive to the restaurant for pickup 15 minutes after the order was confirmed. I arrived 15 minutes later. My food had not even been cooked. I learned at that time that they were out of a food item I ordered, out of dipping sauces except for honey mustard and bbq sauce, the drink machine flavors were limited to Coke and few varieties there of, and no one seemed to care. No one exhibited a sense of urgency or pride or empathy. They all seemed clueless and indifferent to the problems without solution(s) or apologies. I was served burnt toast and cold fries. There are other places I could have gone for roughly the same outcome (possibly even better) for half the price. The dining room seemed clean, but no one was eating in. They were probably out of what they would have ordered. read more

My boss ate Zaxby's the other day on rock creek dairy rd, the chicken tender was raw, but I love zaxbys so I gave it a fighting chance. Here I am 2 weeks later, biting into a boneless wings and things, (hot honey mustard) and after chewing my 3rd tender I noticed it was ice cold. Then I look at it. It's slimy even looking at it, and it made me extremely sick. So here we are. Won't see me again. Disgusting. read more

Zaxbys - A raw piece of pink and slimy chicken - Salad Near Me - Burlington, North Carolina

A newbie here but we got some great suggestions from Darrian she was very helpful The chicken fingers were Awesome and the wings we're ridiculously Great! So if you're looking for fun food I'm pretty sure that you will leave here happy, full and covered in wing sauce! read more

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Ordered a zensation salad and it came out with lettuce and small amount of chicken. Thats all. Also ordered 10 traditional wings. Got 10 chicken fingers and staff could care less. Not the first time this location has gotten my order wrong but it will be the last. read more

I came through their drive thru and waited about 20 minutes to get to the mic and tell them my order. When I finally got up to the microphone to order the guy was very rude and impatient. After another 10 minutes I finally made it to the window and some guys mask was dangling from his ear while he was making drinks. If that doesn't scream unsanitary I don't know what does. Once I got my food and drove home my food was completely cold, mind you I live behind the place so it couldn't have gotten that cold that fast. My fries were cold, my toast was hard, and my chicken was cold too. I'm very disappointed. read more

I've been waiting for this place to open since I seen it under construction. Omg was it worth the wait. Everything was perfect delicious and fresh. I'm glad I filled up before I went food shopping. read more