Quarterly service done by Austen who is always knowledgeable, friendly and professionalread more

I'm saddened to write this review, but here we are. When we first signed up with Kingsfish pest,…read morethe deciding factor for choosing them over Turner Pest control was that (we were told) they would come spray as many times as we requested, in between regular quarterly services, as well as change out the glue traps for us when they were on the premises. And so they did for the duration of our contract. We had zero complaints until our technician was recently promoted and we were assigned someone else. This new tech would come spray our house, not change out the traps, and leave before even knocking on our front door. After a couple of times of this, I called in and requested that someone speak with our tech and ask him to knock on the door so we knew he was there, as well as have him change out the glue traps. The third time he came, he still didn't let us know he was there or change out the glue traps. I called the owner again and requested a new tech. I explained the situation and verbatim said, "To be honest, changing the glue traps really freaks us out. It would be great if we could get a tech to do it while he's here." The owner completely understood and said he would assign us one of his best techs. Fast forward to today, I had previously called in for an in-between service spray because we found a live scorpion in our living room (my husband almost stepped on it barefoot). On the phone I mentioned there was also a scarlett kingsnake that was on our glue trap in the garage, so if he could also change that out when he arrived, I'd appreciate it. When the tech arrived, he said he wanted to speak with me. He explained (in a manner less than cordial) that I had been calling in more than a usual customer would; that techs didn't usually make trips out just to change glue traps. I reminded him that we had actually found a scorpion inside and that I didn't just call for the glue trap but for him to spray. He said that it was normal to see bugs inside the house and that if he continued to spray as often as he was currently spraying our exterior, that he would kill the plants. He also reiterated that he wan't responsible for changing out the glue traps- that he could give me glue traps and I could change them on my own. I told him I understood and that he was free to leave without spraying or changing the traps. I also mentioned that this conversation could have just been a phone call instead of him driving out and me re-arranging my schedule to meet him for nothing. While I understand what the tech was trying to explain, the whole purpose of us paying for their services is to not see bugs in the house. I do feel like I was promised one thing on the phone and got something entirely different. I miss our old tech. Guess I'll give Turner a try.

July 1, 2026 Jordon from Knockout pest control does an…read moreoutstanding job spraying . He's very personable and discusses your needs and recommends areas not previously thought of during this rainy hot summer. Jordon is a pleasure to work with. He takes the task at hand seriously and you know by observing him at his job you are getting the best protection for your money. Jordon is exceptional at his job. Terry Thomas 7 year user of Knockout Pest Control Jacksonville Florida.

Company does a good job with keeping the pests at bay. They come out when needed but need to ask…read morethem to knock down webs.

Yes- they canvas neighborhoods. Yes- they are in sales. I opted in because I had very recently…read morefound sugar ants in the guest bathroom and one of the bedrooms and was deathly afraid of them making it to the kitchen. I mentioned that my dad uses another company and they dropped the monthly fee- so beware, there is room to negotiate. I also refused to sign a 1 or 2 year contract. 6 months- to try and also to look around and ask dad how much he pays. So- the very first tech they sent within 30 minutes of me signing up with the salesman was great. He knew what he was doing and I trusted him in my home. I asked if he would be my service man for the duration and he told me to request him. Yeah- I tried that the very next service date that was scheduled to no avail. I even told the next guy I wanted him and he said he would note it to the scheduler. I am 6 visits in all with completely different people. I have one more left in my contract and I will be cancelling. I like consistency. One of the scheduled days was rainy- aka- they couldn't really preform the service and I had to request the come out again because they never rescheduled a follow up to complete the service- even though that service tech said he would make sure they scheduled a follow up. Dealing with too many different faces and calling them is a joke, I am just a fee- not a person. Also- there are scheduling changes that sometimes happen after your service tech no shows. I get weather and/or having a longer service at another home- but communication is always key in any business. Ezequias was the one tech I really liked. I didn't meet half the other ones because they came while I was at work. He also trained 2 of the other techs I met and talked to. And yes- there is an early cancellation fee and that first tech went over everything in the contract with me to make sure I understood everything.

never showed up. continued billing. had to contact bank for refund. we needed pest control, they…read morecharged and did not spray. i am not surprised they are 1 star.

Total Spraying has done a fantastic job with our lawn. I have been very stubborn thinking that I…read morecould take care of it myself. After replacing my lawn for the second time, I decided enough is enough. Now we have one of the best looking lawns if not the best in our neighborhood. It doesn't happen over night. They send out monthly newsletters with thing that you need to do. It is a joint effort. Great pricing, service is awesome and very high quality. We highly recommend total spraying!!!

We switched to Total Spraying a month ago and been VERY PLEASED. So far they have treated our lawn,…read moreshrubs, pests, and moles. They have always been very knowledgeable about how to treat and answer my questions. They even suggest lower price options for mole treatment that is safe for my dog. All staff very courteous , friendly and knowledgable staff.

We have been using Neal for 8 years now. When you call the office, April answers and everything…read moreyou need is taken care of. If something needs to be retreated, there is no pushback. I highly recommend them and I know lawncare can be an issue. Fairly priced, no contracts and great service.

I am a new customer of Trutco. Prior to hiring this company, I had some issues with bare patches…read more After trying unsuccessfully to address the issue, I decided to put it in the hands of the experts. I researched and felt comfortable with hiring Trutco. Today, I had the pleasure of speaking to my service person Marcus. He explained to me what he was going to do which was spot weed application and take a soil sample. He was very personable and patient with me and my questions. I look forward to seeing the results of their expertise in the near future.

Okay, I dropped Orkin because Pensacola location gave me back service. When I moved from Louisiana…read moreI had Orkin however Pensacola didn't do me right. I moved to Jacksonville & they said if I come back then they'll take care of me. Our, tech is named Patrick Cornwall & when I say he's a professional, take my word on it. In Louisiana, I had Alexis & she was magnificent. Patrick, this guy is amazing, the family loves him. He makes me feel like I'm getting money worth plus explains EVERY concern into detail, even to my 12 year old. Yes, it was a wise decision to come back to Orkin.

One of the worst decisions that I have made to switch from Terminix to this company and I regret…read moreit. The service tech damaged my lanai pavers and the company sent several internal service guys to fix them. Although, I appreciate the efforts of management. The service tech was reckless and did not care about my property. Subsequently, the pavers have lost their original color from the abrasive and harsh chemicals used to remove the excess concrete that the tech used in drilling and filling holes.

This is a wonderful pest control company and explains everything they are going to do to ensure it…read morecovers all your problems. Very nice people especially pat

Recommend and use their services all the time for my real estate clients! Always well priced and…read moreprovide great service to my clients!

I was looking for a reasonable and professional company to handle my lawn and pest control needs…read morewhen I was introduced to the pros at Once Source Pest Control. I have put a lot of effort in my lawn and wanted to protect my investment. They understand my needs and put together and affordable program that keeps my yard looking great and pest free. I highly recommend One Source Pest Control and their superior customer service. Brad Bradner

From the owner: One Source Pest Control provides expert pest control, turf fertilization, and termite prevention in…read moreJacksonville, FL and surrounding areas. We protect homes and businesses with safe & effective treatments for pests, lawn health, and termite defense. Our customized solutions ensure long-term protection and customer satisfaction. Contact us today for reliable pest management!

The Orkin man Florida's best friend!!…read more When I moved to Florida in August this year, I was met with scary sized Palmetto roaches. But (knock on wood) I haven't seen even one roach since my own Orkin Man started coming by regularly. Even when I'm not home, he is dedicated and accountable to helping me keep a pest free home. That's not easy to do in Florida. He gave me a list of things I can seal up around the property to help too. Together, those terrorists didn't have a chance. My sincere apologies though. I'm sorry about that sprinkler system. It's on a sensor to keep large palmetto roaches, snakes, cats and geckos from coming inside. It wasn't meant to spray you. But it was just the sweetest thing to see you go about protecting my home anyway. As if it were just a part of the job. I owe you some warm cookies!!

Too expensive and too many bad reviews couldn't trust them. Don't like big companies.read more