I recently refinanced my house and it was by far the best experience I have had with a lending institution. I own multiple businesses and have dealt with banks for various lending needs at least 10 times over the past 10 years and working with Zack and his team was a whole new experience. First of all, Sommer was professional and very informative in finding the best option for me. Make sure to consult with Sommer before you pay any debt down. I found out that even though I thought I was doing the right thing by paying down debt it actually would have negatively affected by rating by paying off the wrong items. Do a free consultation and they will tell you exactly what to do to maximize your borrowing position. Once I got to the application process Alicia was awesome. Every step I believed she had my best interest at heart. Their online platform was very easy to use and made the entire process a breeze. Again, I own three S-Corp businesses so I had to upload at least 50 documents for underwriting. Even though my process is more complicated than most I was able to go from application to funding in under 30 days. I will never use another lender for refinance or home purchase again. They earned my respect and my business. read more

Zackry copper team is a great team who helped me to finance my new home As a first time home buyer I would strongly recommend Zackry team for the following reasons * Transparency in process: Zackry team has educated me on the loan process and also helped me to understand the numbers on the papers .They have explained how the calculations will work when rate of interest changes .I still remember the 1 hour call with Zackry on which he explained me on the number by sharing an excel sheet . * Best rates compared to other vendors: Zackry was team was able match the competitor rates, I got .25% less than the competitor quote from Zackry team and also explained how he was able to match the rates. This helped me to validate myself against the two quotes. * Response time to any queries: The turnaround for question in email is typically 2 hours and status update will by EOD. In case of any associate is responding or on leave, Zackry will respond on behalf of his team member .We were able to close the loan much ahead of the schedule time. I felt like we did not do business, but worked as team to close my loan process. All the best to the Zackry team and Very Happy new year to all --Anil Kumar V read more

I want to share my experience in getting my home loan approved with HomeStreet Bank was excellent. I want to thank Zackry Cooper, Julie Sweeny, Sommer Jackson, Linda Wojcieson and all the other team members who have touched our file. These individuals were very helpful in explaining the whole process of getting home loan, very friendly, easy to talk to, on top of their game and very professional. I know that getting a home loan approved is very stressful process, but these individual made it very easy for us. We had no problems with any paper work, which can be overwhelming. For example: when the underwrite reviewed our file for approval, the file came back with only 2 conditions which were letter of explanations for additional inquiries from other mortgage companies as we were shopping initially. Based on our personal experience, this team is dedicated in building relations with their clients and make the process as simple as possible. We couldn't have asked for any better team to work with for our home loan. We appreciate all the hard work that these individuals have up into making our experience very stress-free. Thank you again for everything. read more

It gives me great pleasure to take the time to write this review for Zack and his team, with a special mention to the dedicated Monica and Angie and team! My husband and I had an opportunity to get into our dream home... We had a large bank woo us and distract us with the "opportunity" to get a loan with them. They dragged the process out for over a month, keeping us on the hook with the line that all was going smoothly and on track. They charged us for an appraisal and then at the VERY last minute denied us. We almost lost the house. In fact, in most cases the sellers would have walked, if it wasnt for our real estate agent putting us in touch with Zack Cooper and team. They promised a quick turnaround, worked tirelessly, and urgently to determine if they could make something happen! NOT only did they make something happen, but they ensured we would be right on time with closing! We closed on the home of our dreams and it would not have been possible without the dedicated and multiple options available at Commerce Mortgage. Words cannot express the gratitude we feel for what they have done! read more

My friends who've been through this before told us that it would be a tumultuous process to get a mortgage. During the application evaluation stage, there were tons of questions, even odd ones, to be answered, and paperwork to be submitted, such as my tax returns, credit scores. Natasha and Sahar of Zackry Team were called upon to work with us to satisfy the lender before approval. They worked diligently, courteously, patiently and professionally to coordinate between us and the lender; on one hand, they had to accommodate our wishes, on the other hand, they have to satisfy lender's demands to get the mortgage approved. Yes, due to their incredible efforts, they got the job done AND on time! It was not a simple task. Natasha and Sahar, Maria and I thank you very much. You deserve our compliments and praise. You earned our 5 star rating fair and square:)) My recommendation to all my friends and future borrowers is to give you a call and find out how great you are for themselves. read more

We are pleased that we chose Zackry Cooper Mortgage Brokers to finance the loan on our new Livermore home. Over the years we have bought and sold many properties but we have never had such an accommodating group of professionals working on our behalf. Jordan was available at all times, morning, noon, and night and even on weekends. She worked tirelessly and with great efficiency to coordinate the many facets of a complicated transaction remaining cheerful and upbeat during the entire process, a feat in itself. From the first phone call we received from Zackry explaining in detail and clearly the process we were about to enter into, we knew we had chosen the right lender to finance our real estate venture. We owe many thanks to Jordan, Summer, and VIctoria as well, for easing us through the transaction and the 1031 Exchange process. This was our first experience with a 1031 Exchange and Zackry Cooper Mortgage Brokers guided us through it with great expertise. read more

Zackry and his team are phenomenal to work with and you really feel the passion and dedication they have when it comes to working with them. Zack is very personable and goes the extra mile to make sure his clients are happy not just after a deal is done, but for the long run. His attention to detail shows in his work and his top priority are his clients. I believe in the saying "treat others the way you want to be treated", and I can definitely say Zack and his team have the same beliefs. They were able to get one of my clients approved without any issues and she couldn't be happier. There's no job too big or small for them to handle. I feel like they are family which is why I refer all my clients to them because I trust them and know they will get the job done. Thanks again Zack, Jon, Summer, and everyone a part of Team Cooper for the amazing work you do! read more

We had the privilege of working with Parkside Lending (Team Cooper) on a refinance and an out of state home loan. Our experience with Team Cooper was amazing! They made everything so easy. The entire staff was professional and easy to talk to. When I didn't understand something they would easily explain my fears away. When my husband accepted an out of state job, I called Team Cooper for advice on finding an out of state lender, I can't tell you how excited I was to find out they were able to handle everything for me! Once again our experience was amazing! I highly recommend Parkside Lending (Team Cooper). They are professional, friendly and easy to work with. I plan on using them again when my mom purchases her new home. Trust me, you won't be disappointed! Anita S. read more

Team Cooper: Thank you for making my family's dream to start a beautiful new chapter in life become real. After dealing with another lender that made absolutely no progress on the deal for months, I was really impressed at how quickly you got the transaction moving towards closing escrow once your team handled the file. Wow! I appreciate all of your efforts, long hours, expertise and exceptional service that your entire team provided, especially Monica Kappl. What a superstar! In the end, the greatest joy for me was seeing my family happy and free to retire. This was their ultimate goal and you helped me achieve this for them. Ever so grateful, Stephanie read more

Zack and his team do outstanding work. My wife and I worked very closely with Zack and Lindsay during the process of purchasing a house. Because of the tight closing deadlines that were submitted with our offer, we were forced to work on a very truncated time line that other lenders could not work with. Zack and Lindsay made the process easy and seamless from beginning to end. Their level of professionalism, knowledge of mortgage financing and sound communication are exemplary, which made the entire process much less stressful. Given the above I would ( and have) recommend(ed) his team to anybody looking for property financing. Thanks, Zack and Lindsay. read more

My husband and I recently decided to jump into the real estate world and purchase our first home. Going in, we already knew we were trying for a VA loan. Our realtors recommended we talk to Zack after a bad experience with Wells Fargo. We are so glad that we did! From the very first meeting with Zack all the way through the final paperwork, the mortgage process seemed so effortless! Lindsey was absolutely amazing to work with! Even with the complications of VA financing, we never felt that the mortgage process was causing us stress. I highly recommend working with this branch. Thanks Lindsey and Zack! read more

Zackry is more than just a great mortgage broker. His customer service and unique blend of coaching and information regarding the market and funding possibilities are stellar. As a buyer's agent, he has helped me win the property and seamlessly carried the transaction to a close. My clients were incredibly happy with the results! As a listing agent, he has been invaluable as a resource for future buyers and their purchase. I highly recommend Zackry for all your lending needs. Nancy Copeland, Green Key Real Estate read more

Zackry Cooper team is truly awesome. My new home was under construction for 8 months. There is absolutely no hassle in closing. He takes care in guiding for new home buyers as well who does not have any idea on the home buying and closing process. My closing was done in just 2 days and well ahead of my closing date. He provides all the different options so that customer is comfortable in understanding and choosing the options that suits his needs. I highly recommend Zackry Cooper's Team read more

I just finished my 3rd loan with Zach Cooper, Monica Kappl and team. And once again they were wonderful! I had the pleasure of working with Monica this time around. She is extremely friendly. She works hard and always replies quickly with an answer. She goes above and beyond to get you the best loan possible and she is sure to explain the process thoroughly. You can always count on their team to be honest and on top of their game. Thanks again guys! read more

What an AMAZING experience it was to work with this team!!!! Zackry and Jordan were helpful, thorough, professional and responsive. Jordan made me feel like I was the only person on earth buying a home :) There aren't enough stars to give these folks. They were truly wonderful. Thank you Team Cooper for making home ownership a reality and holding our hands through the process. We love our new home and are grateful daily. read more

Amazing... Amazing.... Amazing!!! You did what no other mortgage consultant could do! I was told numerous times that I couldn't refinance my home. Either there wasn't enough equity, or the fees were too high. You and your team were so efficient and I couldn't be happier! I was able to get rid of my PMI, reduce my interest rate significantly, and lower my payment several hundred dollars. Thank you Zack Cooper! read more

Best referral I ever had...struggling with finding a home loan, I had exhausted myself looking and filling out forms, to find companies promising things and you wait the 30 days and it doesn't happen???? But I needed a roof...Today my roof is being put on my house because of this company. They worked diligently and swift...BEST EVER! The ROOF is happening. Thank you Zackry and Team. read more

We had a wonderful experience with Zackry and his team. They were very professional but at the same time made us feel like we were friends. They were available and ready to help us at our convenience. We look forward to working with them in the future. We highly recommend them! Couldn't ask for a better team to work with. read more

My husband and I bought our first new home and we couldn't have asked for a better team to work with. They went above and beyond expectations. We were very happy with the service they provided and would definitely recommend them to all friends and family! Thank you Zack, Jon and Sommer!! read more