In the past I used a on site repair service which turned out to be a tremendous mistake it wasted a…read moretremendous of my time and it was very expensive My best way to describe that was all talk no performance This is the second time I've used Kevin's and I regret not just going back to them in the 1st place I had a cyber attack in November of 2025 which cleaned out two of my favorite computers which I used for my small business and the on site cost me a lot of time and money to get me nowhere and I'm still not 100 percent back until I went to Kevin and they were extremely affordable Cost me a fraction to get both machines up and running and I am back in business completely they restored all my data assured me there was no virus and the the computer which is an Intel nook is just running perfect so I highly recommend them and if I ever have any issues again I know where to go and I know whom to stay away from So enjoy all right thank you so much talk soon bye now Tim Torbenson

Unbelievably great service when I was in crisis with email and new products. I came in to the San…read moreClemente office, probably five times in May and June and everyone was extremely helpful, especially the general manager. I would never go anywhere else, but Kevin's now. I bought a new MacBook Pro from them and bought a new iPhone 17 from Verizon and they helped me fix that up as well.

Do you see how many 5 stars?…read more It's because they deserve it. Honest, efficient and fairly priced service. I've had them repair many of my devices. They offer OEM parts up front with good pricing, not upsell. More Than a Fox is my choice. Cracked ipad display and bent frame. Repaired with OEM screen and frame straightening.

First time using this company and found using Google/Yelp search. Elad (Tech) responded and…read moreserviced my broken Kitchaid refrigerator. He was professional, friendly and respectful of my home. My freezer department was failing to remain frozen. The upper ice maker also had stopped working, but it was a secondary issue. Elad diagnosed the issue and gave me an estimate for the freezer department repair. Parts were ordered on a Thursday and the repair was completed on the next Tuesday. Elad also told he believed the ice maker would start working within a week, as he felt the repair completed were related. He also gave me a second estimate in case it didn't but suggested I wait. The ice machine started making ice after 5 days which was a great ending. Very impressed with this company and Elad. It is a pleasant surprise to find a technician with integrity that doesn't make unnecessary repairs. I highly recommend this business and would use them in the future if needed.

I recently had a fantastic experience with Kevin's Computer Service at the Dana Point Location. My…read morelaptop was running hot and extremely slow. I use my laptop every day for work and I was dreading having to drop it off somewhere, not knowing how long I'd be without it. I stopped into the Kevin's on Thursday to ask about the best way to get my laptop taken care of while minimizing the time I'd be without it. I ended up dropping it off on Friday and it was done by the next day. The service was excellent, the price was reasonable, and my computer is running perfectly. Thanks so much to the team at Kevin's in Dana Point!

These guys always get my computer back up and running. Sometimes they are busy and I have to wait a…read morefew days to get my computer back, but it's worth having them do it right. Smart crew! Thanks guys. Kevin's has been my go to repair and custom build shop for years.

Impeccable service! If anything goes wrong with my phone, I know who to call! Great prices along…read morewith great service!

If you need an iPhone screen repair, do yourself a favor and pay the extra to have it done at the…read moreApple Store. I chose this shop since I had a newborn and the Apple Store was far away, but the replacement screen was noticeably lower quality than the original, and it cracked within a week under normal use. When I returned to ask about the issue, there was no effort to stand behind the repair. I was told it was my fault. I eventually took my phone to the Apple Store, where the technician immediately pointed out that the screen had been improperly installed, including visible gaps around the display, and explained that the repair should not have passed quality standards.

What great service, their response time was super fast and they came out to evaluate my needs and…read moregave me a quote. He helped me pick out the right hardware which I picked up. He came back an hour later and worked very hard on the project. First class, will use again for sure! Thanks!!

We were having a series of issues with our in home WiFi. My patches were no longer enough. Kevin…read morewas amazing. He gave us sound advice, and put the time in to get our system not only running but upgraded to a professional WiFi that works throughout our large home. Kevin was professional, courteous, knowledgeable and committed. The solution my not be the cheapest but it will be reasonably priced and will be a long term top end solution. We highly recommend Kevin!

Great service. Answered the phone right away, courteous and knowledgeable. Took my iPad in…read morebecause Apple told me a pin was gone in the charging port which was why it wasn't charging and "couldn't be fixed" and tried to sell me a new one. I didn't just fall off a turnip truck so I walked away. Turns out this gentleman plugged it into a quality charger and voila it is charging. Regardless the cost would have been reasonable and I was also asking about my older iPad and getting a battery and the price was very competitive. I heard them quoting other prices for repairs and none of them sounded outrageous. Also, no pressure. So. Even though I didn't need them to do work for me (I of course bought a new charger from them) I would definitely go back just based on customer service alone . Now about a review for the Apple Store....

I brought my phone in for a warranty repair through Servify, and it turned into an absolute…read morenightmare. There was an initial glitch with my work order that took Servify a few hours to resolve because they had to cancel the first claim and file a new one. Once the new claim was finally filed, I figured they would hand me my device since the repair was completed and the warranty claim was issued to the store. However, they claimed they needed to "reverse" the repair and perform the work again to satisfy warranty requirements. They assured me this would not be an issue and promised to stay after hours to finish the job for me. When I returned later that evening to retrieve my device, the situation completely changed. The staff informed me the repair was not finished and demanded I pay an unauthorized $120 "late fee" if I wanted them to complete the work and return my phone. Another customer was present at the time, and the staff explicitly stated they were only staying late for him because he agreed to pay this extra fee. Since I refused to pay the out-of-pocket charge, they refused to release my device or finish the work. Even if I had paid the $120, I could no longer wait. My wife and toddler were with me, and since it was late and getting close to my son's bedtime, I had to leave without my phone and return the following day. Essentially, the store held my property hostage in an attempt to extort a $120 fee for a covered warranty repair. This behavior is entirely unacceptable and a clear violation of their service agreement terms with Samsung Care. Avoid this place at all costs.

Still the best!! Kevin is always there for us, comes to our home and knows everything PC and Mac. I…read morelearn something new and feel like I have a new laptop everytime he leaves. Thanks dude!

Kevin is the Best! He has solved numerous computer issues for me quickly and efficiently. He is…read moreexceptional easy to work with and I strongly recommend his services! Jerry Janeski

Great price! Great fast service! Was quoted over twice the price at three other locations. Was…read moredone in an hour

This is for the Mission Viejo one since the San Clemente one closed!!!…read more Which was where I thought I was calling. Unprofessional and disorganized!!! I brought my computer here a couple of months ago. I drop my laptop off on a Wednesday afternoon. I walk in and its a little busy. Good sign. I wait a couple minutes and I'm finally greeted by a young guy(not the owner). He says it would be another minute. This man walks in and starts asking about some gadget he had heard that they made there. So the young guy starts talking with him. Shows him the gadget. 10 minutes later he comes back to help me... Isn't there an unwritten rule for first come first serve for your customers??? The guy didn't even buy anything. I start explaining the problem I'm having. He thinks it's the back light. I tell him it doesn't work even when it's plug into a tv with HDMI. So he says it could be the motherboard but they would do a dialogistic. So he plugs in my laptop with my cord and looks at it for few minutes. Then has a girl give me a claim slip while saying they will give me call within 3 days. I leave. The Following Wednesday (Full 7days later) I call and leave a message Just asking for an update since I had heard anything form them. Call again on Thursday (day 8) speak with a girl who tells me the tech wasn't in but he would give me call. So Friday (day 9) I call again no answer, left another message. Saturday (day 10) I call again! Finally I get a hold of the tech. He tells me he as already called and talk with me. Why would I have called you everyday for the past for 4 days if I had talked with you? I ask what my options are. And again he says "we've already talked about this and that I had told him to back up the pictures and documents" now I'm Restating sir you haven't talked to me. But I ask "if that's what you can do, how much more will this cost?" He says he doesn't know and would have to call me back. :/ No call back! AGAIN! On Tuesday a full 13 days after drop off I just go in. I wait about 10 mins and am finally helped. The tech comes out (also happens to be the owner). In a rather rude and annoyed tone he Again tells me he called me and I told him to back it up but I then called back saying not to... When I just wanted to know how much it extra it would be. After debating this again in person I'm fed up and over being treated like idiot. I just want to pay for dialogistic and be done. They get me rung up and I have my laptop in hand and realize I was not given my cord. So ask about it. The owner rudely say he has a universal cord and doesn't take cords. Ok that's a great policy if only your guy had told me that two weeks ago when I left it here with my laptop. My laptop was dead so I decided whatever I didn't need anyways. So I left. Thursday I get a text message saying they had found my cord and that I can come get it. I went in Friday and they apologize saying the slip had been torn off the cord. I'm not giving 1 star because they did find my cord.

I reached out to Tech Trekkers yesterday to get help with some Ethernet ports around our house and…read moreI'm so happy to have found them when I did. Despite reaching out to them fairly late in the evening, Ray was quick to respond and got me scheduled for the next day. Within 2 hours of being here, Paul was able to fix all of the issues we had and even helped me fix and issue with my internet service provider. This level of customer service and expertise is exactly why I will be going to them again for our next house & my office needs.

Very professional and service-minded. Recommended a way to save money on my requests. Extremely…read morefavorable pricing.

So impressed with the service I received from Abdullah! I have an older iPad Pro 12.9" that was…read morehaving difficulty charging. Searching around online, it seemed like it could have been the charging port. I called around to some places, and searched online, and the prices I was quoted at other places were significantly higher. I thought about scrapping my iPad, but it does have some sentimental value since it was bought for me by my husband after I passed my CA real estate license exam. After searching some more, I stumbled upon RXTech Repair in Mission Viejo. I sent a request via their online form, asking if they also service my older model iPad. I received a quick email reply, stating the price for replacing the charging port. I had to make sure it was including both labor and the part, as his price was so much more reasonable than other places! When I told Abdullah I would bring my iPad in, he gave me very detailed directions as to where to find the shop. I'm so glad he did, because it's in a shopping center at the corner of La Paz and Marguerite, and there are several shopping centers around there. Even told me where to park! He told me he would try to look at it later on that day (Friday) since he has shorter hours on Saturday and he's closed on Sunday. Sure enough, it was the charging port. He contacted me later that day, telling me when the iPad would be ready for pickup. I went on Saturday before my open house. Paid cash since I didn't want him to have to pay for credit card fees (even though he doesn't charge extra), and I refused to take the $1 change from the cash I gave him. My iPad now works great! Abdullah was so pleasant to work with, took care of my issue quicker than I expected, and I have been telling anyone who will listen to me that it is worth the extra drive from the RSM area to MV for tech repair, as he gives spectacular service at stellar prices! Thank you so much!

I was skeptical on how a business could have 5 stars with so many reviews. And now I get it…read more Abdullah was SO quick to respond to my inquiry on yelp and even took me in same day around 5:30 pm and had it done by 6:30! I cracked my iPhone screen pretty badly and needed it fixed. He warranties his work for the lifetime of the phone. The screen isn't from apple but I haven't had any issues so far. It was $200 for my iphone 17 pro. I hope I never crack my screen again, but if I do, I know where Im going.