Very poor customer service - can't see how they get 5 stars on Yelp. My partner requested service…read morecalls from them multiple times yet they refused to call us to schedule. We were in a hard place to find another because the home warranty group assigned them to us, yet we had no contact for two weeks from them despite our multiple requests. Home warranty co finally got a hold of them, and Christati said it was OUR fault for calling them when they couldn't answer the phone, or if we called after their chosen business hours. LOL! Home warranty co found that irresponsible so cancelled the contract, and sent us a new plumber that only had 2 stars... that firm came within 6 hours, were super polite, and fixed the leak quickly. Don't believe all the reviews you see on here is the lesson... and don't wait for call backs from firms that don't want your business.

If you're thinking about hiring Christati Plumbing, think again…read more I reached out via Yelp to Christati Plumbing because they (and I) are located in Valley Center. I always like to hire local/support small businesses when I can. Christian responded quickly, and we were able to set up an appointment for between 10am-12pm on 08/12/25. He told me that they would call me 30 minutes prior to arrival, and as promised, the technician called 30 minutes before arriving. The technician spent a while trying to troubleshoot the issue (hot water turning cold/water pressure dropping). He checked both showers (where we experience the most issues), one of the bathroom sinks, and the kitchen sink. He determined that a sensor on the hot water heater had gone bad, but he stated that the water heater had a 5 year warranty - meaning the part would be replaced for free. He attempted to call the water heater company, but was on hold for a long time. Finally, he hung up with them and told me that they were going to call them back at a later time when they weren't so busy to order the replacement part, rather than wait around on the phone for an unknown amount of time. At that point he left. On 08/24, after nearly 2 weeks of silence, I texted the technician on the phone number that he called me from to check on the status of the replacement part. No response. This morning, I called the technician on the phone number that he called me from. No answer. At that point, I decided to reach back out to Christian in the Yelp messages that we had scheduled the appointment on. When I let Christian know that I had texted/called the technician directly, he was obviously very upset that I had broken the unwritten rule of directly contacting the last person that I had been dealing with. He told me that he that he was not aware that there was any communication between myself and his technician (there wasn't any - since he didn't reply to my text or answer/return my call). Rather than answer my question regarding the status of the replacement part, Christian decided to scold me for contacting the technician directly, and refused to accept any responsibility for the lack of communication these past couple of weeks. He offered to send out another technician multiple times, and I still don't understand why. If the first technician was able to determine the issue and they were supposed to order the replacement part, why would I need another technician to come out and tell me the same thing? That makes me feel like he didn't trust the first technician's diagnosis. I tried numerous times to get an answer out of him regarding the replacement part, but he was clearly having a hard time understanding the question. After he repetitively offered the same solution, I asked him for a yes/no answer if they ordered the part and what good sending a new technician would do. I figured that if he was unable to answer those simple questions, he clearly had no interest in resolving my problem - and I was right. Christian wasn't able to mentally process my questions, so at that point I decided to find another, more capable plumbing company (Mauzy). Not only were they able to come out the same day, did a much lengthier investigation, and determined that the issue had nothing to do with the water heater whatsoever. I see that Christani Plumbing has a lot of 5 star reviews, and I really have to wonder if these ratings were paid for or made by friends and family. If you look closely at the 1 star reviews, you'll see situations similar to mine, except for one instance where he rectified the situation. In this circumstance, the updated review states "Apparently there was a break down in communication between the technician who we initially dealt with and Chris". It sounds like there was also a breakdown in communication between the technician that I dealt with and Christian, but this time his resolution was to argue and not take responsibility. Edit: As you can see from Christian's reply below, he still refuses to accept responsibility for his/his company's poor communication and customer service - despite the photographic evidence. He has called my wife and myself liars for leaving honest reviews of our experience with his company, and somehow thinks that reporting our reviews to Yelp is going to get them removed. Please use Christian's continued unprofessionalism as further reasoning to choose literally any other plumbing company. If you do choose Christati Plumbing, prepare to be disappointed.

Carroll Plumbing was wonder from start to finish. It was easy to communicate with the owner Mike…read moreCarroll. He sent out a wonderful plumber Soulath, who diagnosed the problem, explained it to me clearly the problem and solution and replaced the necessary parts quickly and professionally. Highly recommended!

I requested a quote to change out a hose bib from Mike Carroll Plumbing. They were quick to…read morerespond, Mike noted the shortness off the pipe and provided a fair and accurate quote. John came out, he was professional and friendly. He did such a good job, I had him change another questionable hose bib. I highly recommended Mike Carroll plumbing for their professionalism, quick response and fair prices.

When we recently needed to call a plumber, my wife said, "I've heard great stuff about Stewart…read morePlumbing" Jerold came out, diagnosed the problem and provided an estimate. After doing our due diligence, checking around, asking questions, we decided on Stewart Plumbing. Jerold came out today, for a toilet replacement, faucet install, and valve(s) replacement. Jerold was courteous, professional, punctual , very knowledgeable, and did an outstanding job. He is an excellent representative of Stewart Plumbing. We will continue to use Stewart Plumbing, and recommend them to friends and neighbors. It's so nice to support a family owned local company. Thank you Stewart Plumbing Highly Recommended!

I HIGHLY RECOMMEND THIS COMPANY!…read more My 25 year old water heater finally kicked the bucket and I knew it was time for a replacement. Found this company on Yelp and figured I'd give them a call, based on their great reviews. I called at 08:30 am and someone was here by 11. They came to my house, went to get the new heater, replaced the water heater, and took the old one with them all before 1:30. New 50 gallon water heater replace for $2,910. Kahlil and Bobby took great care of me and did not try to upsell me. They were kind and professional. Card, cash, or Venmo accepted. If I ever need a plumber in the future, I know who to call!

Nate came out and was super helpful in diagnosing our drain blockage issue as well as providing…read moreexpert opinion on best steps forward. instead Of recommending a super expensive repair job, he told me what he would do if this was his house which saved us thousands of dollars. Super professional and really cares about his clients and doing the right thing. We will be using Willis Brother's plumbing for any plumbing services loving forward. Thank you Nate!!

Seamless experience!…read more The shower arm lobbed off suddenly mid shower one night, and we needed it repaired asap. Willis Bros was fast to connect with by phone, and two brothers came out same day for a repair that took about 20 min. Lifesaver! Quick process and fair pricing. Will keep them as our go-to for future plumbing work.

I know I'm just piling on with this review, but my experience was quick, painless and educational…read more My guy was on time for our appointment and went right to work. He flushed/de-scaled my tankless water heater and then made sure everything in the house was working as it should. The whole job was done in less than an hour and his recommendation for me was not to worry about it for another two years. So if I only have to spend $125/year for my water heater maintenance, I'm probably getting away cheap. great service, I'll use them again. Oh and if you call to make an appointment you will be connected to "Sophie" at first, just to warn you, she is AI and gets stuff wrong, best thing you can do is ask her if she's AI, she will tell you she is, and then you can ask for a human being, worked for me. TIP TO OWNER - make sure you stock up the True Plumbing stickers in each repairperson's van, having a sticker on my water heater will help me in two years time. My guy had run out.

Noticed a leak coming from the garage. The water felt warm so figured that it was the water heater…read more Called True Plumbing and definitely felt like a robot answered my call which is cool. Was confused because took my name and booked an appointment, but didn't get my address. 2 hour window for the appointment and was able to get a time less than 48 hours. Received a confirmation email and had my address which was wild. Fast forward to Monday and they arrived 25 minutes before their scheduled time. They sent a text that they would be arriving in 30 minutes and then they were there. Usually would be happy for a plumber to arrive early, but wife had a work call and I was driving home from work to meet him. He was ringing the doorbell a bunch which annoyed my wife, but life happens. Joel was very nice and said we needed to call CPL to locate where exactly the leak is. He gave me the wrong number for CPL even though I read the number back to him. True Plumbing didn't have any appointments the next day, but Joel found a way to squeeze me in to take a look after CPL completed their inspection. Sent two estimates which I had questions about. I talked to Joel on the phone and he answered them all. I really like that he was able to do cement work which some places wouldn't do. The communication across the board really stood out to me and I know their prices are better than most because I had quite a few estimates.

All American is my go-to for quality plumbers. I've used them for multiple projects and I've always…read morebeen pleased. David and Charlie just left after replacing our pressure regulator and they were kind, professional and knowledgeable.

I don't usually write reviews, but my experience with All American Plumbing has been great…read more Especially recommend Justen - he explained everything to me and came out twice without charge to fix an issue with our shower. Very professional and kind. Highly recommend them!

Tino and Freddy did amazing job installing new toilet in our master bathroom. They were on time,…read morefast and extremely professional. Fair and upfront pricing. Would recommend 100%

Super helpful and friendly team, willing to go above and beyond for good customer service. Highly…read morerecommend. We have had Tino assist in multiple pluming projects through the years and always have great service.

A Trusted Plumber for Over a Decade -- and Truly Part of My Journey…read more As a co-founder of an Adult Residential Facility for individuals with developmental disabilities since 2007, finding dependable and honest professionals was never just a convenience -- it was a necessity. And that's exactly what I found in Oscar Santos of VIP Plumbing. I met Oscar around 2009, and from that day on, he has been my one and only plumber. Dependable. Reasonably priced. Skilled. And someone who genuinely takes pride in his work. Before Oscar, I was replacing toilets every other month because my residents were behaviorally challenged and very hard on fixtures. When Oscar stepped in, he immediately understood our needs and installed industrial-grade toilets that held up beautifully -- saving me time, stress, and thousands of dollars over the years. Just recently, Oscar completed a full bathroom remodel in my Escondido property, and the workmanship was exceptional. The very photos he shared on his page are from that project -- a true showcase of his expertise. His entire team is kind, professional, and incredibly helpful. This is a family business you can trust, and I will recommend VIP Plumbing to anyone who needs quality, integrity, and craftsmanship that lasts. If you're looking for the right plumber -- look no further. VIP Plumbing is the best in the business. Let me know if you'd like a shorter IG/TikTok version or a scroll-style quote version as well. With grace and sisterhood, Alexa Paylado-Kisner Former MS Senior World California 50s 2025 Platform: Aging Without Limits - Alzheimer's Awareness Tri Support Advocate (Rescue * Alzheimer's Awareness * Legacy) Co-Founder, APK Serene - CPP Homes Author - The Final Legacy: The Show Must Go On Co-Founder & Legacy Muse - APK Legacy Circle The Official Fans Club - Ormoc City Chapter, Philippines.

Great service and competitive pricing. Very professional and helpful. Highly recommend!read more

Mike was extremely friendly and punctual! His service was…read moreinsightful, professional and gave a very family friendly experience! I'll be sure to recommend his services moving forward!

Great experience with this company. They offered a free consultation and quickly gave an honest…read moreestimate of what was actually needed--and what wasn't--based solely on the information I provided. Thorough, straightforward, and zero pressure for a house call or upsell. Really appreciated the transparency.

Andrew came out first thing in the morning After I made an…read moreappt the night before. he was professional and knowledgeable. Fixed Our kitchen drain and gave us great advice. Only took an hour and all in all a great Affordable job! Thx!

I put out a Yelp request in January 2025 to get a new tankless water heater and water filtration…read moresystem, and Bryan came out, walked me through everything, and gave me a solid quote compared to other companies who also came out to the house. He was also very impressive when listening to him explain what our system could look like and what our options would be. At that time, we were already having an ADU built in our backyard, and when the contractor found out we wanted a new tankless heater and water filter installed on our main house, he offered us a discount and installed a tankless heater. It ended up being a big mistake as they did a very sloppy job. Fast forward to this past September 2025, and my wife put out a Yelp request to get a water filtration system installed. She did not know that Pure Plumbing had come out previously, but I recognized Bryan's name when my wife told me he would be coming to the house. He walked my wife through everything while I was at work, and she was impressed by him too. He even pointed out where our contractor's plumber had made a major mistake with our tankless heater. We ended up having Pure Plumbing install the water filtration system, the price was great, and they did a fabulous job. In addition, thanks to Bryan's alertness, we were able to have our contractor's plumber come out to fix their mistake. Thank you Bryan, and thank you Pure Plumbing. I highly recommend this company.