I absolutely love this PLACE! I went back today and got Lobster Bisque Soup. It is just Wonderful Then I got there avocado bowl It was delicious!! Large portions. The shop is very cute and the employees are so friendly and helpful. read more

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Zoup was on of my favorite places when I worked in Louisville. My favorite was the chicken pot pie soup. I have been recently and the chicken pot pie is now a lot thinner than what it use to be. Today, I decided to get the grill cheese dippers and southwest chicken chili. I thought grilled cheese was easy to make and difficult to get wrong. Zoup found a way. I sampled several options and nothing was great. I don't think I will return. I think I will just make soup at home. read more

Z!Eats - Salad Near Me - Florence, Kentucky

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Greta soup and sandwich. Clean restaurant and a friendly staff, what more do you need ! read more

Z!Eats - Great soup - Salad Near Me - Florence, Kentucky

We ordered dinner for three here a couple of weeks ago - I can't even begin to tell you how inedible the sandwiches were... Neither "grilled cheese" order was grilled. It was bread with slightly melted cheese - looked like it had been melted in a microwave. Totally inedible. The Italian had so much dressing on it that the bun was soggy and fell apart. Again, inedible. The soup was just okay -barely warm. How much did we pay for this inedible meal? $58. I contacted corporate and received an email reply within 48 hrs saying that the Mall Rd. location would be contacting me about a refund, however, I have not heard a word from Mall Rd. I contacted corporate again and never heard back. Very disappointing and a waste of money. read more

Z!Eats - "Grilled" Cheese Dippers that clearly weren't grilled - Salad Near Me - Florence, Kentucky

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I enjoyed my lunch at Zoup. I love a lunch combo so I had the Try2 which allows you to combine options from their soups, salads, sandwiches, and mac and cheese. I chose the Chicken Tortilla soup and the Sweet Thai chicken salad. Both were very good. I loved that they will let you sample a couple of different soups before you order, that's a really nice option. The crew behind the counter was friendly and knowledgeable. It's very pricey for what you get. Over $15 for small portions of soup and salad and a plain iced tea is a lot for a fast casual place. If I'm eating with plastic utensils I feel like I shouldn't be paying sit down restaurant prices! Overall I had a good experience and I will probably be back but it won't be on my regular rotation due to the somewhat poor value. read more

Z!Eats - Sweet Thai Chicken Salad, Chicken Tortilla Soup, French bread - Salad Near Me - Florence, Kentucky

Short: This was a great Zoup experience! Long: Soups blended well with the sandwiches and you really couldn't go wrong with any combo. It was delicious, and the young staff served it up quickly. If I was really hungry I'd have gone back for more. This particular Zoup will become a planned stop when traveling along the I-71 corridor. If you're looking for quick and good, Zoup has sandwiches that you can eat with or without dipping into their amazing soups. Try stopping here and giving them a rating of your own! Bathrooms were very clean. Seating areas were nice. Staff was friendly. read more

We came in last night for dinner to get takeout. It was most of ours first time ever coming here. I feel like the team did a good job explaining but they did not get our order correct. They charged us for two extra meals. We did get the food on them but we did not need all that food. We threw away all of the soup from those and it was just more than we needed. It did not seem streamlined and it took a long time to get the food. But this just might be how it is here. We did have a mix of sandwiches and soups. I understand that the sandwiches may take a little time. Everything tasted great but it was frustrating that it cost $100 for us all to eat when we weren't all trying to eat there. I think the lobster bisque was the best! Between us that we had four different soups and all we're good though. The place was empty and some of the soups were being served out of bags that were sitting inside pots. It just seemed weird. Hopefully next time we go here we don't have the same ordering issues. read more

The business has closed permanently. This is no service there is no food and severely lacking in ambience

This was my first visit to Zoup and it was great. You walk in and you can try samples of all the soups they offer. Some of these soups are broccoli cheddar clam chowder fire roasted tomato bisque and many others. They also offer sandwiches and salads. I ordered the flight of soup which you can get three different soups at once. What a great idea. I tasted chicken pot pie lobster bisque and stuffed pepper. My favorite stuffed pepper soup which has beef peppers and rice This place is perfect cold wintery rainy days. read more

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Ate here today for the first time based on some recommendations I had seen. I had 2 bowls (16 oz) of soup--the Tuscan bean and the lobster bisque along with the piece of baguette bread that comes with them. This was just the right amount of food to satisfy me, and both soups were great. (They offer a taste of any of their soups to see if you like them, which is nice.) Counter service was very friendly. I hope to return again and try some other soups and maybe a salad. read more

I like the variety of soups. A couple of my favorites are the lobster bisque and Italian wedding soup. The staff is always friendly

I was taken here for a quick lunch. Zoup! is a quick service soup, salad, and sandwiches restaurant. Soups are made fresh daily. Six soups stay the same. An additional six soups rotate daily. Much like ice cream, Zoup! will give you a sample before deciding on a flavor/ soup. Soups are labled with cards informing guests if a soup is vegan, vegetarian, gluten free or dairy free. Soups may be ordered in four different sizes. Sandwiches and salads may also be ordered in different sizes. A pick two options is also available. While trying to decide, I tried several of the soups. All were chalk full of vegetables, chicken, or both. The soup I finally settled on was the lemon chicken basil. The lemon and basil flavors were light in this cream base soup. Chicken was the star of the soup. It was a close tie between this and a vegetable soup, with kale and quinoa. Soup comes with a choice of multi grain or french bread. Multi grain bread has a slightly crisp crust, while the inside is soft. I went with the pick two option. I also ordered the vegetable wrap. Vegetables were fresh. All but the mushrooms that is. Those were marinated. Drink options include fountain beverages, or a selection of organic juices and teas. Dessert options are also available. read more

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Ordered a bowl of Pepper Steak soup and got a Chicken Fiesta salad to go. The soup was fresh and tasty, portion size was a bit small. The salad looks excellent. read more

Do you want Panera but instead you want the building to be dirtier and not as tasty? Buckets of dirty mop water sitting out, full trash cans, etc. You know it's a red flag when it's a busy area but it's empty during lunch rush. Staff were nice. read more

I ordered tomato soup with grilled cheese dippers and French onion soup. The tomato soup was disgusting, it was thick and tasted like spaghetti sauce. The French onion soup didn't have cheese on top as described and was just okay. The grilled cheese was really good but it wasn't the dippers, it was just a regular grilled cheese sandwich. I would not recommend. read more

Great variety here! Very accommodating to allow us to try several soups! The staff was amazing! We will definitely be back. read more

Z!Eats - Jamaican Bay Gumbo and the Southwest Turkey! Yum - Salad Near Me - Florence, Kentucky

I love that you are able to taste all of their soups before you order. I only tasted a couple and then I ordered the flight of soup. I immediately regretted not tasting the lobster bisque before ordering. It was bland, luke warm and tasted extremely fishy, with not the slightest hint of sweet lobster flavor. That being said... the other 2 soups were very good I had gumbo and chicken tortilla. I would order those again. My husband ordered the roasted tomato soup and ham maple bacon sandwich. He loved the soup, but the sandwich was lackluster. There was very little bacon and the 2 dismal pieces he had were not fresh. read more

Z!Eats - Salad Near Me - Florence, Kentucky

This place is fantastic!!! I had a bowl of chicken. would rice soup & it was so flavorful!!! There's a lot of menu options, & I was treated so kindly!!! The staff was friendly & courteous!!! This was my 1st visit, & I will definitely be returning real soon!!! Please check this place out!!!! I see ZOUP as my new favorite place to eat!!!!!! Kimberly B. read more

It's been over a year since we've been here and used to really like it but it was a mess today! We had to give our order to the staff 3 times after we already ordered and paid for it. 3 staff members seems frazzled, not great service and talking about wanting to quit. The one on register seemed like she had no idea how to input orders. There were like 4 tables in there so it wasn't overly crowded..super sad bc the food is good but with this type of service it's not going to survive read more

This Zoup location should have 5 stars. Staff was so friendly and accommodating as we sampled different soups before we ordered. The soups were delicious and piping hot. Lots of variety to choose from. And it came with warm French bread! And they serve REAL BUTTER with the bread! Quality food and amazing staff!! read more

Really enjoyed it. Food was good. Lots of choices. Friendly staff. Lots of choices. Ok ambiance.

I was in the Florence area visiting family and we decided to go out for a quick bite. We heard of this place called Zoup and decided to try it out. We were pleasantly surprised at the food selection and speed at which our meals were made. Great value for the portion and quality of food and service. We will definitely be spreading the word and coming back again and again. This place made my come back list read more

I ordered the chicken pot pie soup and Italian salad and they both far exceeded my expectations. Both were delicious. Try this place.

Their soup is amazing! Get some lobster bisque and a pesto+cheese sandwich and you wont be disappointed

Great food, great service! We had the lobster bisque and modern tuna, both were delicious. Crew goes the extra mile to accommodate you.

Great food, clean restaurant, friendly service. We had veg soup, chicken pot pie soup, chicken cali sandwich, and turkey sandwich. Delish. read more

I had an excellent experience in this store !! The food was awesome I ordered the try 2 the soup was hot and fresh and the turkey bacon club is really good at this store thank I all for the great service read more

The last time I went to Zoup's it was not good but we tried it one more time. The avocado toast bowl was terrible. The rice was like crunchy mush. The bread was stale. The grill cheese was not good. The worker put on a "mature show" right in front on me and my daughter. We had to ask for it to be changed. The workers were very kind and helpful to us. They were friendly. There were only 2 others guests there on a Saturday. The place was fairly clean. But I have to say I wont go back to try it. $25 for 2 lunches and one was not edible. read more

Husband and I tried Zoup for the 1st time. It was busy, but service was quick and the staff was super helpful. Hubs got chicken noodle and I got white chicken chili. Chicken noodle was not something he enjoyed. White chicken chili was extra thick. But it was good. We also had turkey sandwiches and they were both really good. Lots of bread, but not a lot of turkey. The bread was delicious though, so I was ok with that. I don't think we will go back, it was just too expensive (38.90 for 2 people) and just wasn't our thing read more

This is a local soup chain that recently moved into the former Wich Which location on Mall Road in Florence. They have a few different soups that they serve all of the time but a majority of the soups are changed either daily or weekly depending on what they feel like cooking up. I have been to the location in Cincinnati several times but this was my first time here. On this occasion I tried the Chicken And Sausage Gumbo in a bread bowl. The broth had lots of great Cajun flavours in it as did the chicken. They barely put any sausage at all in here (I don't think I found a single piece of sausage). The bread bowl was a great way to house the soup and they have 4 or 5 different types of bread for it. It not only adds flavour but a filling element as well (soup by itself generally doesn't fill me up.) Anyway despite my disappointment in the lack of sausage in the gumbo overall I enjoyed my meal and visit here. read more

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Great place, staff are very friendly and helpful, they over cooked a few trays of cookies and offered them out to everyone for free and they were still great, definitely worth it read more

I had previously visited another Zoup and had an amazing experience! The place had great food and I enjoyed the overall experience. I went to the Florence one, excited that we were finally getting one local. I placed an order to go and had a great experience in store. I had left the store and got nearly home when I checked to make sure my food was correct. I was missing half of my order and one of the two soups were incorrect. I had to go back, bring in my receipt and show that I was missing items. While I learned the lesson of always check before I leave, it was disappointing that I was handed my order only half completed. I will likely visit again after the store has been around more than just a couple of weeks. The pumpkin pie spice was delicious! read more

This was very nostalgic for me since I went to a Zoup more than after 4 years. Now not many people have been to Zoup but it's a zingy take on soups. They serve soups in three different sizes, sandwiches and salads. You can mix and match. Not sure of what soup to get, you can sample them too before ordering. They will always always ask you if you have been there before and guide you through ordering. The facility is clean, and staff is very cheerful and helpful. Food- I ordered the chicken toscana sandwich which was out of the world. Just too yummy. Went with the black bean soup(which was way too salty for my taste). I could not finish the smallest serving of this soup due to it being salty. Not sure that's how it's supposed to. Will definitely come back to try other soups and see if that's an issue with everything. This place is heavenly for winters and those chilly and rainy summer days when you need some hot delicious soup to make you not so gloomy ! Will be becoming a frequent lunch spot for me. read more

Z!Eats - Soup n sandwich! Visiting a soup after more than 4 years. Such nostalgia - Salad Near Me - Florence, Kentucky

This place is amazing!!! Amanda and Mary gave phenomenal service, and the food was delicious!! They were super attentive and patient as this was my friend's first time there. This was probably the best experience we've had at a restaurant in Florence. read more

Warning, Horribly slow!!! Ordered at 1:22pm And it's 1:50pm and still NO food. Ordered soup which is sitting in containers. WTFrig? Ridiculous for so called fast food. read more

Ok so now I've been to this location several times, very good place to eat, better than Panera bread, now they have many more drink options, the new beverage choices are delicious, and the food is always great when I come here. I work on the go, but if I'm in the area, I'll always come here before anywhere else! Great, great food!!! Great staff!! read more

Z!Eats - New drink options at Zoups! - Salad Near Me - Florence, Kentucky

This place is the absolute best for soups, salads, and sandwiches. Filling but not heavy, great for lunch. Can't decide on one soup? Get a flight of 3! Can't brag on this place enough. Try the lobster bisque or the fiery enchilada! read more

Z!Eats - Fiery Enchilada. Soup was so good, I couldn't wait to take a photo! - Salad Near Me - Florence, Kentucky

I have been a fan of Zoup's since it opened but things are so much different the last few times I visited. The salad is about half the size it use to be. It use to be full of spinach leaves with less of other greens. The last 2 times the salad has been mostly scraggly salad greens and maybe 5 spinach leaves. One of the best parts of the salad order is the awesome bread they always have. Last time there was just a tiny piece of french bread. This time they said they were out of french bread. I paid over $14 for a puny salad (with chicken) and a drink. The staff seemed unhappy and stressed. I won't be going there again anytime soon. read more

The soups are amazing as well as their French bread. Plus they give samples!!!! They have 6 soups that vary each day and then 6 that stay the same.(The bread is toasted to crisp without charing or making it to hard) I ABSOLUTELY RECOMMEND ZOUP!!!!!!!! read more

Love Zoup. Comfort food, was great. Staff still learning about restaurant it seems. Been going to Clifton for years, it'll get better hopefully but still really good. read more