Very disappointed with Wendy the new owner. Besides LYING to customers for months saying that…read moreMichael and Jen were coming back, they are no longer accepting any gift cards from before they took over. No notice either just said after my manicure that they can't accept it because it's "not their money." Well, it's my money that was invested into the company they purchased, but she doesn't seem to care. She lied and said they changed the name too yet it still says Eve Nails on the wall. Awful awful business to a customer who still went to them even after knowing they lied about the previous owners and knowing the quality of the manicures was not up to par with what Jen and Michael did. So disappointed, I will be going to one of the MANY salons Watertown has. Not a good way to keep customers.

Previous owners, Jenn and Mike, did not even have the courtesy to tell their customers they sold…read more The new women there lied and said Mike was sick. These new woman do NOT do a good job. My gel manicure did not last a full week. Will not return.

Under New Management…read more I was very surprised to when I walked in for my regular nail appointment to find that Cindy had sold the salon without a word to any of her clients. I had been her client for many years and she never said a word to me when I was booking my next appointment. However Stacy the new owner is fabulous! She was very friendly and did a wonderful job on my nails. They look beautiful. I have booked another appointment and plan to continue coming back.

Update 9/14/17 - Just had my brows done by Cindy. She does an excellent job, especially with my…read morebrows; one grows very differently than the other and it can be tough. Very happy. First review: Excellent. I always receive great service here. Cindy and her mom do fabulous work! I always leave here happy. Cindy's mom always offers me a complimentary bottle of water, and sometimes chocolate! I stumbled upon this place accidentally and it ended up being my go-to. I won't go anywhere else.

Love the technician Maria. Gives the best Pedi!! Place is…read moreclean and bight!! They have a great space out front with gift ideas!! Things you never see other places!!

I chose to come here because I was getting an oil change at the Kia dealership just down the road…read more First impressions were a bit odd since the salon is in the back of a store. Went right in and they started soaking my previous dip polish off. They had my hands in a bowl of acetone which severely dried out my fingers. The drill they used to file would burn my nails while they used it. When they were done glue got stuck on my fingers and when the tech clipped it off she clipped off skin causing my finger to be in pain for a few days. My usual place is closer to my home and lasts me about a month. These nails broke within 2 days. Such a waste of money. Especially since I can't go back to have them fix it

They were so sweet and took care of my nails I'd definitely go back very clean and sweetread more

My daughter and I have been coming here for 15 years. We wouldn't go anywhere else! We adore Jen,…read moreJoyce, Claire, and Jocelyn.

My daughter was harassed because they didn't like the tip she left…read more Very unsettling and upsetting. I would never recommend this nail salon

It's been about 6yrs that I've been coming to Alina's. Typically I make an appointment with…read moreJessica, Connie or Lina (all fabulous). The salon is bright, very clean and you don't feel cramped in. I've only witnessed very clean & appropriate sanitation methods. I purchased a "box" to keep my own nail files etc in it. The staff is friendly and also asks about my baby & mom, who frequently will get her nails done with them when in town. Great selection of polish & at the register they keep newer selections of OPI & Essie.

I went in with a terrible infection from previous nail salon. Tom was closing but told me come on…read moredown he will take care of me. He educated on a safer product for my nails that would allow my infection to heal as well as grow my own nails with bio harder. If you haven't tried you have to. The staff is friendly, well knowledgeable on what they do. I kept going back and now no more infection just beautiful natural growing nails with great art work. Thanks Tom. As well unlike the mall salons where your rushed due to over booking that does not happen at Pretty Nails of Waterbury. It's a hidden gem with new owners. So if you ever gone there and had a bad experience in the pass give them a try. The prices as well more reasonable than at most salons I've been to. Go head Ladies and Gentlemen you will not regret it.

These nails are awful. He rushed on me, I was out in less than 45 minutes, and they turned out…read morecompletely crooked and bubbled up. It looks like a middle schooler attempted to do my nails, in reality it was just a shaky distracted old man. My boyfriend brought me here to get my nails done as a birthday present, y'all really just fucked my nails up & made me sad. Waste of $45 dollars. Oh and when I called it was only $35 for what I wanted... somehow taxes added $10? Bitch bye.

Language barrier. My friend consistently told them no acrylic on her toes but they continued to put…read moreacrylic. They had me choose a color for my toes and still chose the wrong color. It was relaxing up until more customers came in and they all started rushing. I had 3 different people working on my toes, hence the color change. It was very quiet, no spa music. I would not go again personally.

The service here is absolutely amazing. Me and my sister been going here for a while and every-time…read moreI walk out the salon I always have a smile on my face, due to the great designs they do. They are really nice and are hardworking. I usually would make appointment with Lee or Andy be cause they do they best designs and my go to nail techs. WOULD DEFINITELY RECOMMEND!

Sunny did a fabulous job! Very friendly and accommodating. Highly recommend these folks!read more

Been coming here for a while now & am always satisfied with my dip manicures & spa pedicures. Their…read moreloyalty card is great since you can get $10 off or a free massage! Very accommodating when nails break, as they fix it free of charge. Only downside is sometimes there's a long wait because they have become more popular. Definitely make an appointment & clarify what you want done. Reasonable prices, clean establishment, & friendly staff!

I was a loyal customer And I tipped Them well I called to make a appointment and they hung up on me…read moreand said they No longer did massages for men for No reason I'm very upset like I did something wrong I was a perfect gentleman So I'm No longer going to go There

The nails are extremely over priced. It was $100 for tips and a solid color. My nails are different…read moreshapes and sizes and the nail polish is very poorly painted. Everyone is nice but the quality is not.