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    Leilani Nail Spa

    3.1 (30 reviews)
    Ultra High-EndNail Salons
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    Services - Leilani Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Leilani Nail Spa Photos

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    Recommended Reviews - Leilani Nail Spa

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    Megan C.

    AMAZING experience! Sarah did my nails and she was fabulous! She took her time and made sure I was happy with every step of the process. The added touches and extra service made for an impeccable experience. She also waxed my eyebrows, and let me tell you, she did the best job with my unruly and uneven brows! They look perfect! The price was more than reasonable too! I will definitely be back and recommend everyone to come here.

    I have never had such a terrible experience at a nail salon. I came here because of a recommendation I received from a client but will never return. The prices here are a little bit higher than normal but I came to relax before heading out of town to attend a funeral. My nails were done by an older woman whom I believe to be the owner. In between cutting my cuticles and the sides of my fingers with a nail file and having her associate yell at the younger girls, this experience was less than relaxing.

    WHAT MY NAILS WERE SUPPOSED TO LOOK LIKE (NOT THEIR WORK) based on the this photo I showed her and asked if she could accomplish
    Kathleen S.

    Let me start by saying I was very excited to see a nail salon in my small town that was so close to home. The first thing I did when I walked in was show the woman (who turned out to also be the owner) an exact picture of what I wanted and asked "Can you achieve this?". She answered a confident"Yes". She could do that. I then asked her how much it would cost. She said "It will be 15$ for the fill plus whatever it is for the design". Sounds fair right? I said no problem. So she comes back and starts shaving down the whole top layer of the nail with the Dremel tool and was extremely rough. I let her know that she was burning me by going so hard like that. She didn't seem to care. Then my pinky finger got cut up from the tool..normally this is the part when they stop and put the stuff to prevent infection on the cut. That didn't happen. Then my ring finger got cut up...etc as she ended up destroying 4 of my nail beds the same way. .They were raw and two fingers actually bled. Then she started filing them down..A LOT also very roughly.She never attempted to clean or even say sorry if she hurt me.While the woman said she could achieve what I wanted in the VERY CLEAR photo, she waited until destroying my nails and removing the whole top layer before she said "well it's not going to be perfect like the picture but I'll try"..., What?! Now I'm thinking hey, if it's terrible it'll only be like 35 to 40$ AT MOST I thought so no big deal. While she is doing my nails I'm noticing that she is skipping LOTS of steps especially hygienic steps. She did a terrible job on the fill it was lumpy,bumpy and not smooth or shaped at all. Then we get to the polish and design.,,the ombré that I asked for. She starts to go in with a gel black polish to try to get the same result as the pic I'm guessing and do the design. The gel was lumpy and had holes all around my nail bed. I pointed one out and said "is this a whole right here? I can see my nail". I got a simple "No", as a response. Ok.. For the "nail art" she basically painted a line across the top like a French manicure, let it dry and then painted another line on top just a bit lower. Also, under my fingernails is DISGUSTING. There is idk what stuck all under my nails. She never cleaned them. I washed my hands there as normal and saw that it wasn't coming off. When I got home I washed my hands many times trying to get it out. I even used a scrub brush under my nails and the stuff is still there. My fiancé was sitting there the whole time. After everything, I go to pay and you remember she told me 15$ for a fill and "a little extra for the design". She charged me 67$!!! I had enough. I asked her to please explain how that was even possible and she immediately got rude. She started itemizing the most ridiculous things I have ever heard trying to justify the price. Finally I say it "look, I'm not trying to be difficult but that sounds crazy and if I'm going to pay that amount can you please fix my complaints? Just repaint them one color or do what you can?" She got incredibly rude and said NO. She accused me of trying to get a refund though I never asked for a penny back. I just wanted my nails RIGHT. That's all! She continued to insult me by saying I was trying to get something for free and said no she wouldn't try to fix them cuz she would have to completely remove them and start from scratch costing me another almost 70$ for it! She just flat out said too bad for me. My fiancé spoke up as well to no avail. I got so mad that I walked out to the car while my fiancé paid. What else could we do? Refuse to pay? In the car I started writing this review while it was all fresh in my mind. My fiancé works in business and knows what bad reviews can do to a business so he said "Babe, let's turn around and go back and this time I'll talk to her again and give her one more chance to make it right by fixing her mistakes before I posted any reviews or the pictures. He went back in, I stayed in the car. Same exact thing.NOTHING!I'm sure you can probably guess that I left super unhappy with nails that are downright EMBARRASSING and feeling like I had literally just got robbed. I have never in my life been treated so bad by any business or business owner especially. BEWARE OF THIS PLACE!!! It's now the morning after and my nail beds are shredded and sore. For me to get this upset and take the time to write this says A LOT. It was never about the money. It was about a CLEAN, quality job. Oh well, we live, we learn, we review honestly.

    Broken nails done by Leilani Nails

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    7 years ago

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    8 years ago

    Still immaculate and clean inside. Plenty of colors and matches. The owner is the only one I have an issue with. She rushes and is sloppy.

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    9 years ago

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    7 years ago

    Great experience! Meme and the ladies are wonderful and accommodating. I got a pedicure and massage. Definitely will come again!

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    Review Highlights - Leilani Nail Spa

    I love the friendly atmosphere, they make you feel like family, and the attention to detail that Lisa always gives to my nails!

    Mentioned in 3 reviews

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