I ordered coffee...they had a liquid coffee mate dispenser that was empty and available for use by any customer. I asked for a new one and they said were out and would give me some powder. I went home to make the coffee and found a cockroach in the powder. I know restaurants are prone for insects and there are periodic inspections for cleanliness... BUT I did call back and let the owner/cashier know about it and she did not offer anything to compensate for the inconvenience. A free donut or nothing! just dead silence for about 10 seconds then a "thanks, I will check"! I really wasn't expecting a donut.....just expecting a sincere apology and good customer service! read more