Food: My most recent experience with Happy Lamb was during their anniversary weekend when they were…read morehaving a promotion of $18.98 per person for AYCE. This experience likely doesn't reflect how this restaurant usually is because I have been here before and had a much better experience. I will still share our experience from this past visit, but keep in mind it's probably not representative of how they usually are. The basic AYCE menu (there is a premium option) includes unlimited meat (lamb, beef, marinated beef, chicken, and pork), drinks, and the other ingredients from the buffet bar (self-service). In the buffet bar, they have noodles, veggies, mushrooms, pumpkin, a variety of fishballs, gizzard, shrimp, squid, and other items. The selection isn't wonderful but also not bad for the price. There was no taro or enoki which are pretty common hot pot items. There is a sauce bar, some small snacks (wood ear mushroom, pickled cabbage, etc), fresh fruit, cakes, appetizers (spring rolls, fried bread with condensed milk, mala crawfish (awful quality and not edible), and fried rice), a soda fountain, and traditional Chinese dessert soups. During the peak lunch time, many dishes were out and not refilled; they also ran out of cups and plates for a long time. Fruits, scallions, several ingredients, and sauces were out and took a long time to refill. They even ran out of soda completely towards the end of the lunch rush. Again, it wasn't a great experience but likely was just a result of poor planning on the restaurant's part during a promotion weekend.
Service: The staff was trying their best to keep up, and they were very friendly. Even though there was a lack of service, when we were able to get someone's attention, they were very nice and helpful. They seemed very understaffed for the first couple of hours of the lunch rush, but this isn't their fault.
Ambiance: The restaurant is very big with several tables that can accommodate both small and large groups. Decor is nothing special, but the seating is comfortable.
Overall, I would recommend this restaurant but not when they're packed!