I took my sister here to get her quince hair done nothing what my sister asked for and they take…read moredown the bad reviews but if you go and get your hair down don't do it and my sister kept telling Elisa that she didn't want it how she was making it, as soon as we left my sister started crying thankfully we fixed her hair at home I think she's good at cutting but not at listening or doing hair

Elisa dyed my hair from my blonde highlights to black. The color is so pretty and it is still soft…read more I get so many compliments how straight and black my hair is. They are so kind! Definitely will come back again!

i wish the experience and service went better than it did .. i booked go get my highlights touched…read moreup here for the first time and it didn't come out as expected. i usually prefer a nice blonde but nothing like a platinum, when discussing the color i was told she couldn't do that without bleaching all of my hair which left me a little confused because the person that i went to previous to this has always been able to do the color i ask for. i figured it wouldn't be hard to lighten up with a little purple or blue shampoo to achieve a color i would like better. the service continues they wash out the bleach, tone, and blowdry like normal and maybe it was the way my hair was parted before i left the salon but when i arrived home and parted my hair and a chunk of my hair is blonde in front and the other side is 'highlighted' but you can still see how much of my natural color is still there. maybe she didn't see it as she was blow drying but when communicating about it she offered to fix it but no refund along with no negotiation about some type of refund for the poor outcome. the service was $200 and it was 4 hours long with no type of money back from the service. i couldn't even pull my hair back to hide it. honestly it was not worth the money or putting my faith in getting it redone after how it came out the first time.

1st visit: The younger stylist at Betty's is fantastic! My 7 y/o daughter has very curly hair and…read moreThis stylist knew precisely how to layer and round it so that it looks beautiful both curly and straight. She's a professional for sure. Will definitely be returning for her. 2nd visit: I did not have a positive experience with Betty. Betty insisted on cutting curly hair dry - what???? Then she ranted about being a styles for 30? plus years and invited us to leave if we didn't like the way she did it - I should have gone with my instinct and left. Hair ended up crooked and looking unfinished and frizzy. She doesn't know how to manage curly hair.

First time here I was referred to Musa and I can't say enough how happy I am I showed him what I…read morewanted done he did it to the perfection I've been waiting five years to have my hair done in this manner and he did it in an hour thank you so much Musa you truly are an artist. I was greeted immediately by Musa and taken to a very invigorating wash and head massage. He then performed his magic. I had gone to at least five different stylist and not even close. Yet Musa did it beautifully in no time. Thank you Musa you now have a regular customer in me

I gave tried this place 3 time. The first experience was the best and then it went dow hill…read more Service is horrible. I made an appointment and was seated 1 hour later. Someone that walked In after me was seated before me because they knew the manager. A young girl that works there was giving the manager an attitude. It was chaotic. I asked for the manager to do my hair but she was doing everyone's hair and her assistants were also doing everyone's hair. When the manager bleached my hair it felt very rushed. I had to ask for them to redo my hair because I didn't want it ash white blond. I payed for the service but I'm not coming back. I rather pay more somewhere else.

I went for the first time to get a cut and a color. I loved the results highly recommended. Really…read morenice people too also love the way they treat their customers. Will be coming back.

horrible this lady cant cut hair AT ALL!!!!! never coming here again just do your own hair at this…read morepoint

Under new management, I just found out cuz I haven't been here in a while. I've been back twice for…read morea blow-dry and the lady always does an amazing job on my curly-frizzy hard to manage hair. I've heard Lena the owner came up with a new ORGANIC keratin treatment. They also provide a courtesy first wash after the treatment. I'm going to try it soon and will post an update.

If I could give this place ZERO stars I would!! Sally is completely unprofessional. Scheduled my…read moreappt just to cancel it because she didn't feel like doing it! Sally sucks and you need way more professional people that honor their scheduled appts instead of canceling because they "don't feel like doing it." Her words. Will not be scheduling again. RESPONDING BACK TO YOUR COMMENT this must be a reoccurring issue because the client you are talking about is not me LMAO!!!

It's good place to do your hair and leave with happy face she's knows what she's doing I recommendread more

Maricela is so sweet and does a very good job. Love going here. I always as for her and take my…read morekids here too with her.

A friend recommended this place to me and she specifically said to see the owner of the salon, Ola…read more My friend just raved about her and her haircut and color just looked fabulous. So, I called and I was told the waiting list for Ola is 3 months! I thought, wow! this lady must be really good! Anyway, I set up the appointment and 3 months passed. On the day of my appointment I walked through the door, and I see several ladies just chatting away, no one greets me just stares at me (akward, very akward) so I said hello and sat down and just waited. A few minutes later, a young lady comes up to me and asks if I have an appointment, and I tell her yes. I give her my name and time of the appointment and tell her it's with Ola. She shuffles through the book, looks at me and asks me if I'm sure, I said yes, so she checks again. I told her I have the appointment with Ola and I set it up 3 months ago. She tells me she doesn't see my name in the book. So she goes to the rear of the salon for a few minutes and comes back and says that I can see another stylist. I told her that I didn't wait for 3 months to see another stylist! Where is Ola? The young lady tells me she's all booked for today and can't see me, but another stylist can. I told her I would have gone somewhere else sooner. I specifically set up the appointment with Ola and even gave her the name of the lady I spoke with when I initially set up the appointment. She gave me some lame excuse and told me I could see another hairstylist and that is the only choice I have. I was desperate since I was attending a wedding later on that day (by the way this was a Saturday morning). I could have gone to another salon, but I didn't want to take my chances. I expressed my disappointment and said yes, I guess I will have to go to another stylist. Ok, to make this story short: I see this other stylist and tell her what I want - cut and color and style. I end up some choppy uneven layers with thick strands of dark brown, burgundy and yellow blond in my hair. When I say thick strands, I mean thick strands of these colors. I looked like I was ready for the circus... I looked like a clown. She cut my hair so choppy that she couldn't finish my updo, so she left it down, saying it looked nicer down. I was red with fury! I told her to fix it, that the color and haircut look ugly. And I'm not going anywhere looking like this! The other stylists were laughing and making remarks to their clients. I demanded to speak to the owner, but was told "she left to run an errand". I burst into tears and left. HORRIBLE HORRIBLE CUSTOMER SERVICE. This woman, who has no business being in this field, and has absolutely no customer service skills and should not carry the title of stylist, should have been fired. This stylist's name was/is Mary/Mariola. I found this out from my friend who referred me and I went there once again on a Saturday with her, just to tag along and to see this incompetent woman again. Needless to say, my friend pointed out Ola, and she seemed to know what she was doing. As I waited there, Ola had 2 clients and her clients looked really nice with their new hair. I will admit that. But because of principle, I will never be back here, even to see Ola. There are plenty of beauty salons in the Chicagoland area... plenty.

My sister has been coming here religiously for years. I got my hair and makeup done at Ola's for my…read morewedding and I couldn't be happier. Ola (the owner) and Stefania (the makeup artist) did a great job, I also got a facial and eyebrows done here... very happy and I'll definitely be coming back. They're talented, professional, service oriented and reasonably priced.

I've been a loyal client for over ten years. Tennia keeps my hair healthy and is always flexible,…read moremaking it easy to get in and out. The shop is always clean, and you can conveniently book online with no deposit required.

I went to Ten Shades Glam Lounge after seeing some excellent reviews on styleseat. com. Boy, were…read morethose misleading!!!! All I wanted was a trim, and a curl define which according to the styleseat website takes about 45 minutes. I was in this salon for 3 HOURS! The stylist was unprofessional, and unapologetic. Now granted, they can do some hair, but it just felt like I was doing her a favor by being in her presence. *Here's the topper* They even took time to talk about a client who wasn't completely satisfied with her hair right in front of me. I wouldn't recommend this salon to anyone. My time is way too important and precious to waste in this salon.