Yuba Lock and Safe has a great location...off of E. Main Street and close to the freeway in Grass Valley. It is located in a small shopping center with laundromat ...Pine Street Burgers..Smoke and Vape...and more. When I used to sell Real Estate I would usually use this outfit. They have helped me in the past in changing my locks as well. They also sell some nice safes in different sizes. The gentlemen that helped me today was very friendly and helpful! I got an extra key made for my house that cost 2.75. I know B and C hardware may be alittle cheaper but you have to ring the bell for an employee to come and help you. Here at this place I was in and out in a couple minutes! Very clean inside. Definitely will use them again because I like quick service to have a key made! read more

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Great service! I was traveling through town and forgot my ebike keys at home. After calling many places around town, none of them could take care of me so I just showed up to this spot with my bike and Thankfully they were able made a key for me within an hour. read more

I highly recommend Yuba Lock/ Grass Valley. The morning I was to leave on my vacation, our trailer lock failed,keys wouldn't work. I had called 2 other companies that would not even come out and try to help as it was a different type of lock. When I called Yuba lock, they didn't hesitate to send someone out right away. The lady on the phone confidently assured us they could help. At first Mikeal had difficulty with the unique lock but his perseverance paid off and he was able to get it off. I am grateful he didn't give up so we could still leave that morning. He was so nice, understanding of our circumstance, patient and professional. Thank you Mikeal!! read more

Quick and professional response. I needed them on Friday afternoon, even though it was later in the day they made an effort to help my office. read more

Great location with ample parking. Need keys? They got em. They also have a nice selection of safes.

Super friendly, very nice. Keys were cut to perfection. Easy parking and knowledgeable about some other key cutting things I needed

I was glad to see Yuba Lock and Safe back in business with new owners. The store is well organized, great customer service. Easy in and out to have keys made. read more

Communication was horrible. I will give them the benefit of 1 star because they were in transition of taking over the Yuba City business but poor communication and they need to make there fee rates clear. They came out did an inspection, didn't have the part to open it (which the previous yuba city company did have) and said it needed a new part/face plate. They told my dad, who was there for the appointment, they would get it ordered and try to be back to fix in a couple days. I had to call them back the next week when no one called/showed to ask the plan for next steps? where they then gave me a price for the part for $300+, and should have soon. I called them back a couple weeks later again to find out the status and they tell me yeah the part is in, we work in your area on Fridays. I say ok. We'll my wife is home for the appointment. The tech swaps out the face plate in 5 mins and gives my wife a bill for $600+. She's mad because it was an unexpected amount because it included $120/hr and a drive surcharge... (I thought they worked in the area on Friday??). Then to cap it off I ask the guy to hold the check for a couple days, and guess what he didn't. I understand people need to make money, but at least communicate so the customers can plan accordingly. If I knew I would end up spending a total of $750. ($100 to the original yuba city company for inspection/ initial repair) for the repair of an old, low end safe, different decisions may have been made. Disappointed in how the service ended. read more

I called in the morning for a front door lock problem that would require diagnostics and potentially a new lock. It's a handcrafted door that we've had trouble with for as long as we've had our house. The first person I spoke with had me text some photos. Then another person analyzed them and called me back pretty quickly. We talked for a bit and as I explained the situation he was able to partially diagnose it over the phone. He really seemed to know what he was talking about. He sent a technician to my house within a few hours. And my door which has been broken for a year was fixed in less than an hour. Very professional. Very quick service. Thank you!! read more

We arrived at work with a locked restroom and no key so I called Yuba Lock & Safe. Thomas arrived within 15 minutes and had us back up and running in no time. He was extremely professional and courteous and knew that we were in a bind so made us his first stop. Kelly and has team has always provided excellent service throughout the years. They will always be my "go to" locksmith! Judy K. read more

Only 5 stars...I wish there were 10. We tried to start our truck this morning and we couldn't. Something was wrong with the ignition and were moving cross country in a few days. All the auto shops in town said call a lock smith. Normally we use another lock smith and they had changed locations so we stopped in this shop. Ivan helped us and he was amazing. He immediately figured out our keys were too worn to work. He also noticed we had to have special keys due to antitheft systems on our Silverado. We couldn't have been treated better. In a short time we were back on the road and 100% satisfied. This business is the best. read more

I have been going to Yuba Lock & Safe for awhile now, and each time I have them make a duplicate key I have to come back because they didn't cut it right. Every time! Thats a 20 mile round trip to correct Their mistake. The last key that they made was noticeably smaller than the master key. I trusted them to know the difference, but it was after I tried the key is when I looked myself and saw how much smaller the key was. My question; What's wrong with these people, don't they know their business? read more

Our family was camping and lost the u-lock key to our bike. We drove 45 minutes to Grass Valley to find a locksmith. When we called Yuba Lock and Safe, Kelly answered and welcomed us to bring the bike on by. Since the lock couldn't be picked, he sawed the lock off for us. Kelly and his staff were very professional and know their business. They really came through when we needed the help, we highly recommend Kelly and Yuba Lock & Safe. read more

Called in my issue, drove over to have them take a look, and problem solved, just like that. Ended up learning about some great bike tours around the area to boot! Neighbor recommended this place, not because he had been there, but because he had heard good things about it. I can see why. read more

Fast, friendly service, what else are you looking for in a locksmith? They rekeyed my house locks and created new keys in 15 minutes.

I've had numerous keys made there and always had to go back because there never cut right Also just bought a padlock that was defective and they refused to take it back I highly suggest you find another place read more

We simply will not go anywhere else to have keys made but here. They are super knowledgeable and friendly. They go the extra mile with scheduling too, thanks Tiffany, who works at the front counter, when she helped my wife when she locked her keys in her running vehicle without charging her. read more