Long time customer.... For a reason. Never any complaints and have been using them for over a decade. Always great service.

I had one of the best experiences visiting Bob's Lock and Key. It felt like stepping through a time portal into the past, reminiscent of Norman Rockwell. The AM radio in the background was tuned into the local news. The entire wall behind the wooden counter displayed a wide variety of key blanks, neatly organized. The wooden counter itself had a collection of time worn displays and cardboard boxes, but still had enough room for me to prop up my project. The shop truly felt like how a locksmith's shop should. The tight quarters and the natural light peeking through the large windows, adorned with signs and decals, added to the Rockwell ambiance. Next to the wooden counter, there was a glass cabinet filled with various items. The counter top was taken up by things that had been placed there a long time ago. I will assume that the person I met was Bob, a pleasant and patient mature gentleman. I explained my locksmith need, which was to have a new key made for a set of motorcycle panniers that I had purchased without any keys. With toothpick in mouth, Bob was able to accomplish this in less than 5 minutes, using the old-fashioned method of inserting the key several times and determining where to use the hand file. If I ever need a locksmith again, I will visit Bob's Lock and Key. read more

Bob has always done an excellent job replacing or rekeying locks at my home. He is reliable and easy to contact when you have something you need to have fixed or replaced. read more

They always respond quickly and do good work at a reasonable price. I recommend Bob's

I had a small safe with a digital dial that took forever to open. I sent a picture of the dial and Marv ordered one and replaced it for me. I was ready to buy a new safe but he fixed the old one and saved me about $400! Then my 20 year old slider handle/lock broke. Sure enough, Marv saved the day and was able to replace it. Best $$ I ever spent. Marv knows his stuff. read more

It looks like they know what they're doing. They got lot of experience and a good prices

Cool little lock shop. Came in to get a copy of a GM VATS key, they were able to determine the correct key # and cut it within a couple of minutes with a GM branded key, probably genuine. Bob's friend was running the place and was very friendly. They have like, every key blank ever...bunch of locks as well. Looks like they can do immobilizer cloning, too. read more

Fixed the combo lock on my vintage safe. Quick service and always reasonable with their prices.

thank you for having the keys we needed to be made ... great customer service and pleasant personality.... we also had in common the best radio station to listen to for real news . They had lots of extras it's worth just going in the shop to just look around lots of different gadgets even antiques . If you need a little bit of History then this is the place to be I'm sure they have great stories to tell . Next time you need a key made please try Bob's keys I'm sure you will be happy read more

AMAZING, FRIENDLY SERVICE!!!! They have tons of key options!! And they are very fast! read more

Was able to get next day mobile service right on time to rekey my whole house! Great service and reasonable price

I always go here for keys. Best in town. They make keys the old fashioned way if they have to. And they have key blanks for the most unusual keys you make need. read more

Bobs always the best choice for spare keys or lockout. He offers emergency services when he is available.

Bob came out on short notice for us as our facility keys were compromised. I was convinced that we would have to purchase new locks, but he assured me that he could re-key them and did so in a timely manner. Very friendly and accommodating. Thanks, Bob! read more

Bob Lock and Keys fast reliable good service to key all my 8 locks was done in under an hour Marv and John are experts in there field call them to reserve and time slots.. read more

Oh my, where do I even start. I lost my truck cap/topper keyand I was heartbroken . I was leaving the area in 2 hours and I needed the key to this within the 2 hours! So I called a bunch of shops via Yelp searching and none of them were as accommodating as Bob's keyand locksmith shop! I called him up right when he opened, told him my situation and he told me to come to the shop in an hour. So I did just that! I was there and he got me a keyby free handing it!! I told him that he certainly is a miracle working. I paid $23 for his service and the keys that he made for me. As I watched him work and make the key, I learned that He's been in this business for 45 years. He is a miracle worker. My keys work and I was able to get out of town within the 2 hours I estimated... All I can say is that if you have any key or lock needs, Bob is the man to go to and I won't go anywhere else, ever again! He was helpful and is a no nonsense type of man. I felt like I walked into another era, where manners and service was valued and he went above and beyond to make sure I was taken care of. Thanks Bob! I know you might not be on social media but I told you I would put a good word in for you! This millennial is happy! read more

Bobs Lock and Key - The front of the shop. The best "mom and pop shop" locksmith you will ever find!! - Keys & Locksmiths Near Me - Marysville, California

I bought a car and didn't know it had a separate trunk key and locked my self out of my trunk and Marv was able to freehand a key for me thank goodness! I called other places and it was like $80-$200 for a key to be made he did it for $35! Going to go here from now on for anything key related, very friendly and great service! read more

Was very disappointed with Bob's lock and key, specifically Marve! I called about having our safe lock repaired. He said he could do it. Very nice in the beginning and tried all the tricks he knew how to do to try and open it. Got the safe company involved, he needed to drill into the safe, which he said he had the experience to do and took on the job. This was on May 1st. The company sent him the lock and the instructions to do the job. At this point he avoided my calls and would not set up and appointment. I would call from an unknown number and he would answer the first ring. He kept making excuses about how he just didn't have the time to do it. I told him how I was locked in with him because the company sent him the requisition for the job as well as the parts. I was in need of some important documents in my safe for work related travel, which I explained to him on May 18th. He ignored my calls and my messages. I called him from yet a different number on May 27th, and told him he should have never accepted the job if he had no plans on doing it, and set up an appointment for June 2nd. He knew full well that I had to miss a days work for this appointment. So an hour after my appointment time, he still hadn't shown up. I tried calling him, texting him, the whole nine yards, no response. I called the safe company and said they need to figure something else out because this guy was unprofessional and incapable of undertaking the job. They told me to get the lock back from him and they would send out someone else. I told in in several voice mails and text messages that I needed my property to use someone else and that if I could get it that day I had someone able to come do the work. He rudely ignored all my calls and messages, so I sent my husband in to pick it up from his shop! He had the nerve to tell my husband that he didn't come because the company had never sent him the work order. That was a bald face lie! The company sent it to me via email, with the instructions, that I faxed over to him in the beginning of May! and if this was the case, why not just answer the damn phone and tell me this? He had plenty of opportunity to just say he wasn't capable of doing the job. He maliciously set an appointment he had no intention of keeping, costing me over $200 in lost wages, as well as a promotion at my job due to not being able to perform the tasks assigned to me, as well as it is going to cost me another days pay to wait for the new repair company. Very unprofessional, very deceptive, very upsetting to rely on a company that has been around for so long to be treated so shitty! I would not even give him a single star, but they don't let you do less! I read more

I never have my keys made anywhere else. And every time I have needed them to come out for a repair or rekeying, they are there promptly, do beautiful work and are very reasonable. The best lock and key place I have ever used. read more

Had many jobs done with this lock shop he knows his locks & keys and gets it right the first time and always is reasonable glad to know them read more

The guy that was cutting the keys was a buffoon. I knew when I was standing there waiting that I should walk out the damn door but I didn't. Get home and surprise surprise my keys don't work. Don't ever go there for anything! read more

We got locked out of our warehouse the other day. I called around to the other locksmiths in town and none were available that day except Prestige and they wanted waaaaay more than everyone else's rates, $125 for the call and picking the lock but $175 if they had to drill. I thought that was ridiculous! No wonder they were available, who can afford those rates??? I'm glad I didn't end my search there and go with them. I called Bob's and they were available that day plus he had the lowest rates out of everyone. Bob answered himself and within a minute I had my appointment scheduled. He was friendly and sent his guy Marv (I think that's what his name was) to meet me at my warehouse. He had my doors (2) picked, locks rekeyed and installed in about 20 mins. It was only $78 which included making an extra copy of my house key. He also was friendly and didnt mind me watching and asking questions because I find this skill set quite facinating. They will definitely be my go to locksmiths from now on and pretty much any of my key type of needs. I don't mind making the drive over to Marysville to help support a good local business anyday. Don't even bother calling around cause these guys have great customer service and lowest rates in town! read more

Stopped what he was doing to cut a Lexus key for me. The key initially was a tad to big from the factory and he worked and worked on it until it was perfect. Very reasonable price for the work he did as well!! read more