ServiceMaster was engaged to remove bad cigarette odor from my house. First they recommended attic…read moreduct cleaning. Then they washed everything: walls, ceilings and floors. Then they ran air purifiers for several days. Smell is now mostly gone, except around front entrance door and around access door to the garage. I am still working on that smell. Also, it took them a few days to come get the air purifiers. Overall I am satisfied with their work. They were responsive and professional.

Upon return from our vacation, we found that we had a lot of water damage because of a leak from…read moreupstairs bathroom seeping through ceiling downstairs. ServiceMaster team came right away and started cleaning and restoring the affected areas. Christopher Garcia is the Project Manager, and he is thoroughly professional, communicates very well, and answers all questions. He goes out of his way to help us out. It was amazing to see how he was managing his team as well! I highly recommend this business.

Update 1/26: Finally get a meeting scheduled with Gomer. One hour before the meeting I get an…read moreemail stating he has to reschedule. I didn't get a phone call, and was on my way home to have this meeting, I happened to open my email, and see that it was cancelled. I email and call, and finally the office personal connected me with Gomer. He states that I am responsible for getting the cracking and broken floors fixed from the subcontractor that Lawton hired. So again, the run around. After reaching out to the California Contractors State License Board, I have confirmed that this is the responsibility of Lawton, and not to be put on the homeowner. No one is getting back to me. Update 12/25: We never heard from Devon again about rescheduling, I checked in with her almost every other day tried calling tried texting tried emailing after two months of no response. Reached out to Gomer Masumbuko (COO). Let him know what was going on, he informed me that Devon Kelly had been let go from the company. I sent him all the texts I had from Devon. He said we would connect in two days. Weeks go by, I have to repeatedly attempt to connect with Gomer. Update 10/25: reached out, at least once a month, to get the work scheduled. I sent updated videos and photos of the pieces that were breaking more and more, and the new spots. We kept getting the runaround. Stated our concern that we were coming up on a year since the floor was finished. She said the floor was ordered and we set a date. We were canceled on the morning of. Update 2/25: Reached out to Devon, project manager, to let her know that the warranty work done in the original area (kitchen), by the subcontractor that Lawton had hired, was failing. Planks of the flooring are cracking and separating. Also, lots of loud popping and cracks. She confirm that that should not be happening, and was going to get it warrantied from Home Depot, where the flooring was purchased from. update (12/24): Our floors have been redone. I didn't think anything would come of leaving my review, but Lawton did try to make things right. The manager that helped us, Devon, was great. She was available to text, with questions, and wanted to make sure we were happy. She even scheduled additional work for us with the subcontractor that Lawton had hired to put the floors down in the warranty. Update: Since posting this review the COO has reached out and informed me that the crew, that worked on our home, no longer works for Lawton Construction. They are going to try to fix some of the things, that they can fix, and apologized for everything we went through. I will update this review once again, once the work is redone with a new crew, under Devon Kelly. Original review: Terrible, terrible, terrible! So many things went wrong with this company, and the job never got completed fully, and the craftman ship is awful. There is grout that is missing from tile on backsplashes. Workers didn't turn off water and had gallons of water that leaked into crawl space, so needed additional mitigation team, which of course they wanted my insurance company to pay for, even though it was THEIR mistake. Had to have industrial fans running for days, and had a $400 electric bill that WE had to pay. Was told the job was "small and would take minimal time to complete, 5 weeks"well 5 months later I had to hound them to get it finished. Would talk to one manager and get one story, and talk to another manager and get a compeletely different story. Learned that they didn't have employees for the job so they found others "who said they knew how to do the job". After job was completed they sent yet again another bill saying that they had mistakes on the other one and didn't account for certain things, also their fault! A year later, the grout is coming out of the tile and have to wear shoes or feet get cut on the tile.Towel rack coming out of wall, to discover that they didn't repair and paint the whole wall- they hung the hardware then painted around it. As we look closer we notice there is paint on the cabinets, or chipped from their tools, and most of the hardware in bathroom. Paint tape left. Floor tiles left chipped. Tack holes left. Smoke detector never hung back up. A corner of wall was never repaired at all, and there is just painters tape closing up the whole in the sheetrock. We had to paint and touch up kitchen walls and cabinets after they left. Hole behind backsplash was never filled, they just painted over it hoping we wouldn't notice. Tiles on floor/wall backsplash don't line up with the floor tiles. We can't use one of our floor vents, because they cut the tiles too big and had to hammer the vent shut to make it fit! So unprofessional all around, and looks like a high school trades class did the work, but charge top shelf. Would love to have all this work redone by someone else, but we don't have the funds to spend $30K, so we are stuck with it. As another review stated, don't walk from this company, RUN!

11 months in, the project is still unfinished. Poor communication, missed timelines, and repeated…read moreno-shows have made this an extremely frustrating experience. While the initial remediation crew was professional, the rest of the process has been unreliable. I would not recommend this company if you want work completed as promised.

We had some water damage on our ceiling and had 8 companies come out to scope the project and offer…read moreestimates. Due to the water damage, I had a mix of restoration companies and general contractors. The restoration companies were far out of our budget because they go through a very lengthy process to remediate any mold. What I appreciated about JRD construction is they were not only affordable in their estimate but fair, honest, and flexible. I had some reservations about not going with a restoration company but Voss and his team assured me that if they found mold or more extensive water damage they could take the necessary steps to remediate it. They even brought a hepa filtration system as I wanted to take precautions with possible mold as they removed drywall. They checked in with us along the way and assured us there was no visible mold. To be cautious once they completed the project they put some mold killer on the wood in our attic that would be very costly to remove. They did great work and matched our ceiling texture really close. They even took care to put up and take down a protection barrier daily as we needed to get into our bedroom which was blocked by the work. I definitely recommend this company for remodeling or construction projects.

Voss and his team repaired some extensive water damage for us last year. Voss was exceptional in…read moreexplaining and showing different aspects during the project so we understood the cause and extent of damage. Unexpected damage was revealed after walls were opened up, which resulted in a longer completion time but all the work ended up finished. After another stormy season things seem to be holding up well. Also worth mentioning Voss helped us understand what we might need for filing an insurance claim and worked with our insurance company to get at least some of the damage reimbursed.

This business I recommend ! They are not high pressuring . They are really a great family owned…read morebusiness . Thank you for your assement .

Professional, no nonsense contractor. Had to "bomb" a house after death inside. These guys took it…read morein stride and did a great job

I can't begin to say how happy I am with the work A1 Pro Property Restoration did for me. When my…read morehouse was flooded I called A1 and they responded quickly, vacuuming up the water and placing fans and heaters where needed. Plastic was hung to protect cabinets and dry areas. drywall had to be removed to prevent mold. All this was done in a very professional manner. All of my belongings were carefully, professionally packed up for safekeeping. The old hardwood floors were removed. New floors were installed, drywall was replaced and walls were painted. Then all of my belongings were put back where they belonged. All of the contractors worked hard and did a great job. The best part was how A1 worked with the insurance company, making a hard job easy. I can't say enough good things about A1 Pro Property Restoration. They left my home better than before the flood.

The owner Daniel really is a professional Quick to respond and leads a great team. They were Very…read moreneat and clean during a messy mitigation situation and very communicative. Works with insurance claims very well.

I'm not sure why my post wasn't visible when I wrote it a year ago?…read more Words can't explain how grateful I am for these guys! It's always the little things that stand out the most -- they showed up when they said they would, finished when they promised, and kept my house incredibly clean while they worked. They were beyond respectful of my property throughout the entire process. I highly recommend this business for any drywall repairs. Unfortunately, we had extensive damage from a leaking roof, but they completed all the repairs in a very timely manner. Their pricing was also very reasonable.

Casey and Chase did a drywall repair and texture for me (three closets plus portions of my kitchen…read morewalls) and their craftsmanship is seriously top notch. My painter even commented on how well it was done. Communication and scheduling was a breeze as well - Casey is super responsive and was able to get me in the same week I initially contacted him. If you want the best, you gotta go with the best - simple as that.

They are great. They respond quick & show up prepared to…read moreinspect. Give detailed quotes including scope of work. Scheduling was hassle free and process is quick. Their quote for the same scope of work was $2.6k compared to the $8-10k quote we got minutes prior which is insane.

Asked for a quote at 730am, they were out by 11am and told us honestly that our insulation was…read morestill pristine and no pests. Appreciate their timely response and honesty.

For exceptional service I highly recommend Servpro of Auburn Rocklin. We had an urgent need to…read moremodify a hallway entryway and bedroom doorway for recently Paralyzed Veteran and John made personally ensure that the job was done within a week of us requesting their service and with excellent workmanship. We finally found a contractor after 20 years that we can stick with for all of our home remodeling projects. We are grateful for their services and professional etiquette

Really bad experience on the amount billed. Quoted after the fact $1200, billed insurance $2300…read more This has a max settlement amount so that extra $1100 was my money. Clearly their relationship is tight with insurer because insurer paid $2300 while we were contesting $1200

1-800waterdamage is the best! After having a water pipe leak somewhere in the wall I ended up…read morecalling 1-800waterdamage to the rescue. Never before did I have to deal with homeowners insurance and home repairs. My insurance company suggested a couple different companies. My son in law who is a plumber for Sacramento state university suggested 1-800waterdamage. Thank goodness! Bill and Jacquelyn from 1-800waterdamge quickly got things moving. Not only did they take care of the water damage and moisture removal they got things going with the mitigation and connection to a contractor to rebuild the damage done to my house. 1-800WATERDAMAGE , great company who care about their customers and take pride in their work!

Chris squeezed me into his busy schedule just because he knew it would be tough for me to find help…read moreelsewhere. He was super kind, knowledgeable and very helpful. He went above and beyond to take care of things I didn't even know were a problem. I'm really glad I called him!

Our parents' house got on fire and GoodLife was recommended by our public adjuster GreenSpan…read more The project took a little longer to finish due to various reasons. But, we got it done. I am happy with them on a lot of things...their workmanship, not cutting corners and always addressed our concern promptly...just to list a few. If you have any concern about the project at any stage of the project, feel free to talk to them. The key is communication.... On their website, you can find the owner's name....Dmitriy. If you have any concern about your project, you can request to talk to him directly. The project manager I worked with was Serge Stasyuk. You can trust Dmitriy and Serge. If they say things can be done, they will get it done. Fire restoration is not fun...the whole process is very stressful. I wish you the best. Regards, Moe

They require an asbestos test before anything which is fine. But I have enough on my plate without…read moreadding extra steps.