We had an amazing experience here and it's where I got my engagement ring. Hoping to come back for…read moreour wedding bands too. We work with Michael and he is so sweet, personable, and not pushy at all. The best sales person ever!! Everything was super smooth and despite taking several visits before I found the one, each time Michael was patient and kind. Every time we came in other staff was also friendly and approachable. I very highly recommend!!

My partner and I did not have a great experience here. We made an appointment, which our consultant…read morewas about 20 mins late to due to finishing up with another client. Once our consultant started helping us just kept us looking at one designer until I asked if we could see more options. She kept showing me things that didn't really fit what I was asking for. At one point another consultant got involved and tried to talk us into getting a smaller ring (we were looking in the 2.5ct. range, so not anything crazy) and was showing me options that were not what I was looking for. Our consultant just stood there and let him do this without stepping in and saying what he was showing was not what I was looking for. Ultimately, I was excited for our appointment based on the good reviews, but ended up with a really disappointing experience.

Unbelievably rude staff. Incompetent. Impatient. Disrespectful…read more I was there for about 20 minutes and saw 3 people walk out because of how rude the staff was. And then I ended up doing the same thing. Oh also, they lowball the sh*t out of you. They were offering me $400 for over $4,000 worth of jewelry. SCAM.

I've had good experiences with them. They are honest when it comes to jewelry appraisal. Are you…read moregoing to make as much here? Maybe. You'll get fair compensation. I think the employees are great. They seem to understand buying, and also being on the lookout for illicit pawning. That alone is a good thing. My disappointment is with the firearms. It's not meant with malice, but they charge too much, and plus if I was to buy used I have specialty places I'd go to. On a plus note their guitar selection is excellent, and you can get a beginner here for a decent cost. Most people playing guitar won't get far, so it's best to find a bargain. Here would be a place to consider.

I dealt with Tysons Watch and Jewelry Exchange way back in the day. At that time Nancy was not…read moreworking there, but I'm sure glad she is now. If you are looking to work with a straight shooter see Nancy, Nancy, Nancy. Her trustworthiness is the best of the best. Do I need to say anything else? -Doc

I was skeptical after reading some of the reviews. Surprisingly it was an absolutely delightful…read moreexperience. Karen was very knowledgeable and she answered all of my questions truthfully and respectfully. I had some gold that I didn't wear anymore and a couple of purses that I haven't even taken out in years. They quoted me a great price and didn't try to low ball me. Karen was kind and patient and they actually give good returns on my items. You have to understand, this is a business, they also have to turn a profit. Sure, you can sell your items on another platform, but you will have to still pay fees and shipping costs. Karen was amazing to work with. After cleaning out my jewelry box, I surely will return again. Thank you, Karen!!

A small shop with great service - and quick! They fixed several necklaces for us and we bought a…read morenew necklace there too. Lots of cute vintage pieces. An expert who knows his stuff.

Brahms Yoo is a gentleman, an artist, a craftsman and an amazing technician. I keep coming back…read morefor watch band sizing, regulation of mechanical wristwatches and battery replacements.

Deceptive and unfair business practices with poor quality clothing. You will be RIPPED OFF…read more I purchased a new dress from this shop owner for thousands of dollars with one week to my wedding after an original dress did not work out. Once I took the dress home, I noticed the dress was missing over 30 sequins in very visible places because they had been glued on. When I tried to return it within three hours of buying it, despite the website stating that she will accept returns, the seller was very rude and refused to accept the return. She stated that returns were only for online orders, which is stated nowhere on her website. She should not have a written return policy that is a misrepresentation of her actual policy. She offered to replace "some of the missing beads," which is a terrible offer. Why would I accept a partial repair for a $2,000 dress when her workmanship was of poor quality in the first place? The sequins would just fall off again! She also told me that I should have checked for the missing sequins myself! The seller is saying if she sells you a defective product, it's YOUR problem and you assume the risk, which is a horrible business practice. When you pay thousands of dollars for a dress, you expect it to be of good quality. She offered at most a $400 refund, which is unacceptable. She also accused me of trying to make a profit because I was unhappy with another dress I had purchased from a different owner, which honestly made no logical sense as I was just trying to receive a refund for a dress I had barely worn and purchased a few hours before. I highly recommend that you avoid shopping here. The dresses might look nice on first glance, but are made cheaply.

Love Nasheen's collection! She helped me find a perfect lehenga choli for an upcoming wedding in…read moreVirginia. Her inventory is incredible, it took me about 20 minutes to stop ooh-ing and aah-ing first before I could focus on my own wear. She is good at finding pieces that accentuates your body type. Specializes in bridal but has fun party wear, too.

I cannot say enough wonderful things about this shop. The owner, Virginia is one of the most…read morepolite and professional women that I know. Virginia helped me with all of my wedding paper products from save the dates, wedding invitations to thank you notes, bridal shower invitations, day of paper products (programs, personalized napkins) a beautiful embossed wedding guest book and more. I will post pictures and provide a more detailed review later. This gift shop is McLean's best kept secret. This is one of my favorite gift shops in the Washington, DC area. It is the place to go to for ANYTHING PERSONALIZED. They know literally everything there is to know about monogram etiquette and overall personalization (they will even tell you cool/ different places to monogram so you're not like everyone else). The store is beautiful - they have something for everyone. Guys - don't be discouraged by the name. There are gifts for men too - flasks, valets, things that will really be treasured.

This is the BEST little GEM in the heart of McLean. You can…read morefind the perfect gift for just about anyone on you shopping list, from newly grads to grandparents or Host' favours, what a FUN store!

Sophie is absolutely wonderful. She is very personable and friendly. I had not been to mosaic in a…read morefew years but first visited when she had her pop-up shop. I love the design and layout of her permanent location. It is very warm, inviting and there are so many great items to choose from. Sophie went into detail on a number of things I was interested in purchasing. I decided on the Egyptian Amber candle and the dream girl fragrance oil (they both smell divine). I would highly recommend both. They are definetly best sellers as there were none left. Thank you for the lovely service Sophie, I look forward to my next visit!

I found Sophie to be helpful on the products I found interesting. She smiled and said Hello when…read moreshe realized I was in the store. When there was a questi ok n she did not know about, she asked for a way she could get back to me on to dress I liked for my wife. She was very professional along with the dress wear she had on too.

I had such a wonderful experience at the jewelry doctor! I brought in three rings, two needed the…read moreprongs smoothed so they wouldn't snag on my clothes and the other the stone fell out. I shopped around before coming here and not only did they offer me a very fair price but their service was also exceptional. Everyone was so kind, patient, and knowledgeable. They took the time to explain the repair process and really paid attention to every little detail. I actually learned a lot about how intricate jewelry work really is, it's definitely not as simple as it looks! When I picked up my rings, they looked absolutely perfect. You can tell they truly care about their craftsmanship and their customers. I highly recommend this place to anyone looking for trustworthy high-quality jewelry repairs or service. I'll definitely be coming back!

I came to the Jewelry Doctor regarding a loose stone on my engagement ring. They were able to see…read moreme quickly & had a very quick turnaround time. They even polished the ring & my wedding band as well! I also have a one year warranty if the stone becomes loose again, which I feel speaks highly of their customer service. I definitely recommend!