We contracted with Nebula voice a few years back, and at first we liked the system and function,…read morebut without warning we were suddenly supplied with new phones and software - which no one really liked. At this point in time the company basically became non responsive. Our contract ended a year ago and this company has STILL not turned off automatic billing.

As a small business owner who has cycled through a few large telecom companies looking for the…read moreright solution that could provide for our companies growth, I felt unimportant and unheard by those providers. I had come to believe that the solution I was needing did not exist. Therefore, I was beyond thrilled when I found Nebula Voice and discovered the exceptional high quality service they provide, combined with outstanding customer service which I had thought no longer existed in today's world. Whenever I have a need, no matter how seemingly small, Claudio and his team are immediately on it and getting it taken care of. The quality of the service is crisp and clear, and exceeds the quality I was getting with the larger telecoms. Additionally I am getting several high tech features which are making my company more competitive and which the other telecoms could not provide... All at a better cost then what I was paying the other telecoms for much lessor service. Nebula is amazing and I have finally found my lifetime telecom provider! I cannot recommend Nebula Voice enough.

I brought in my dead cellphone. They held it for diagnosis and found my problem, did the repairs…read morewithin hours. Great service, reasonable price - recommended.

Do not bring any kind of apple product here what so ever. I brought my apple phone here because of…read moreT-Mobile insurance, and needed the glass on the back repaired. Based on apple's policy for anywhere that fixes a phone it needs to be up to their standards. This means they cannot close a phone without fixing everything within it until it is at a tradable condition. Within my phone the heat sensors were broken and once the new glass was on the phone was stuck in a loop of turning off and on, directly caused by the repair. They did not follow apple's standards policy and because of that now no where can fix the phone and they refuse to own up to their mistakes. Once confronted with this the people were very rude and refused to do anything about. Which both T-Mobile and Apple individually said they are at fault and need to fix it or give a replacement device. Which they refuse to do. They refuse to follow the products company's policy hurting customers, and putting them in a limbo where no where can fix the product.

I've used this shop for several years and have brought a number of friends here. The staff is…read morefriendly and extremely knowledgeable about both hardware and software issues. They're located at the very busy intersection of Colfax and Josephine (southwest corner), but there is a private parking lot with access from both streets. I have only seen them work on issues with smartphones, but they also provide services for tablets, gaming consoles, and many other electronic devices. They are expert at battery and screen replacements for both Android and iPhone devices. Turnaround is usually quite quick. Unlike many repair services these days where you often have to mail items far away or drop things off with an unknowledgeable clerk, at Phone Repair and More you can talk directly with the technicians to ensure there are no miscommunications and that you get the information you need. I've found their charges very reasonable also.

On Saturday, an employee of the business informed my wife and me that we would receive a refund of…read more$75 due to what the employee described as a "bad job" performed on the laptop. The employee also stated that we had been overcharged for the services provided. Despite these representations, no refund was issued. When we returned to the business to address this matter, we attempted to calmly explain the agreement that had been made over the phone and reiterated what the employee had told us regarding the refund and overcharge. The manager, identified as Lizzy, refused to honor the statements made by his employee, accused us of lying, and escalated the situation. During this interaction, the manager became verbally aggressive, raised his voice, and threw a laptop case in the direction of my wife and me. As a result of this hostile and unsafe behavior, we were forced to leave the premises. No resolution or refund was offered. Additionally, we received our laptop back in a damaged condition, and the original issues were not repaired, indicating that the device was returned broken and unresolved despite payment for services. We wasted over 555.00 dollars, and we got the worst costumer service we have ever experience! Lizzy is a horrible manager for his nonprofessional or accountability and threat he made to my wife. For a mistake that his employe made and Lizzy projected on my wife like it was her fault. Due to the lack of professionalism, failure to honor representations made by staff, unsafe conduct by management, and discriminatory treatment we experienced, we have initiated legal action and are seeking assistance through the Colorado Attorney General's Office.

Stay away! This company lies and improperly reports to eBay they have shipped items when no such…read moreshipment was made. On Dec 8th 2014 I purchased a (Green) of Dre Beats Studio wired head phones from this company via eBay (they sell a ton via eBay). I bought them for my son for Christmas. They reported on Dec 9th my package was shipped after I ordered and paid Dec 8th, the same day. But after ten days my tracking information via USPS stated the package had arrived at AURORA, CO 80011 "Arrived at USPS Origin Facility" and never moved forward but this was not TRUE! I called and emailed this company several times and finally spoke to Walter in customer service who told me my package was lost??? And stated a new package would be shipped but they only had "black" left now using the same tracking ID! I confirmed with the USPS after opening a search request for my original package that this is impossible, if NetDirectSales actually had shipped my item they could never use the same tracking ID again. Two days after my call my shipment (now a "black" set of head phones, as they were out of green now???) remember I bought and paid for a green set of Studio head phones was shipped and it made it's way to Birmingham, AL from CO destination Southern CA????? On Dec 27th my package finally arrived after traversing the entirety of the US. I had made additional calls and reached Luis in customer support when I requested to immediately speak to a supervisor on Dec 23rd. Luis stated that his supervisor would be calling be back that day, of course they never called me back!!! They also never responded to my email as well via eBay. Upon arrival of my package, I noticed the word "Green" was manually marked out and the word "Black" was instead hand written on the shipping label which further solidifies the fact my shipment was never sent anywhere on Dec 9th. Again I was lied to! Additionally, after the sale (they had their money) NetDirectSales went on to their eBay listing and altered the original posting to restate the color option (green was removed) and the shipping details were altered. My package was stated to have been shipped "Priority Two Day", I received it Dec 27th at 11:30AM. Almost three weeks after I ordered and paid immediately for my item which I remind was changed after I paid for it. All this company needed to do is email or call me and let me know their green head hones had ran out and then ship me a pair of black head phones in time for Christmas on or about Dec 9th, instead they did nothing and my package never arrived in time after three WEEKS!!! Ludicrous customer service practices. I will never shop with them via eBay or any other means. This company offers extremely poor customer support, I wonder how they treat customer's who need to exchange/return an item!!??? Stay away there are much better companies to work with across the US, this one should be avoided at all costs!!!

My husband and I have done thousands of dollars worth of business with Netdirect and have been…read moreexceedingly happy. They offer the very best prices on printing, and with 2 political campaigns behind us, we have purchased numerous brochures, business cards, flyers, and fantastic campaign signs. Not only did they do the printing, but offered excellent guidance on how to get "the most bang for our buck". They installed outdoor security cameras for us, just yesterday. We couldn't be happier and would recommend Netdirect to anyone.