I've done business here before and it was great service, this is why I came back. I thought my…read morescreen was cracked again. It wasn't, just the screen protector. I didn't know that and wouldn't have known if Tom the owner was shady. He could have easily charged me for a new iPhone screen but let me know it was just the protector. His honesty , I can't even tell you how much that meant to me. He's such a GOOD person. His work is quick and professional as well as spot on. I recommend him and will never go to anyone else as long as he is doing business. Thank you Tom.

I contacted before hand to make sure I can walk in, he said yes. I think I waited less than 20…read moreminutes for the repair to be finished. Super quick! Fast, friendly and efficient. 8 months later and my phone still functions properly, no glitching or anything unusual. I highly recommend Wireless Image for replacing your broken phone screens. Happy I found this place via Yelp.

While I was in town... I had time and decided to upgrade my phone. I was greeted by Hunter. He…read moreexplained the promos and the total breakdown on my future bills. So I had a lingering issue on my phone and I loved how the entire store all did there best to help me. In fact my issue wasn't resolved in fact I was there after hours at no time did anyone rush me or try to dismiss my issues with my phone. In fact I said I'll come back the next day.. if the problem isn't resolved. Next day, and long story short both Hunter and Jay resolved my issue. My faith in Verizon is restored. I'll definitely recommend this location to my Denver friends and Fam. 5 stars . You guys rock!

Verizon is out for money , and horrible service. Leave this phone company. They have been charging…read moreme a "last time charge" for 3 months. Do not trust this company. I will pay this that time bill, but I'm sure there will be another last time bill even tho I will have not had service with them for going on 6 months. Go get phone service with mint mobile, it's 180.00 for everything unlimited for the entire year! and the same great service but for a great price!

Josh and Jake gave an amazing experience. Went in for an issue and both of them went completely…read moreabove the call of duty to help me resolving the issue.

Placed a phone order that ended up getting cancelled due to an error by the tmobile employee that…read morehelped me. Called to tell the GM (Rusty) about this, to which Rusty replied by gaslighting and blaming me for his associates mistake. Went to another store location (near Golden) as a result. The GM at the Golden location confirmed how awful the GM for this location is (Rusty). Will be filing a complaint

In the past 9 months, this store has changed for the better. It doesn't deserve the 2.5 star…read moreaverage because of a few disgruntled conspiracy theorist Yelpers, lookin at you A.B. In the past, this store probably deserved its rating, but someone new in management has taken it to the next level. Employees are knowledgeable, attentive, friendly, responsive, considerate, sensitive, nice, caring, resourceful, responsible, and overall have positive attitude makes this an excellent store to visit. My recent visit included switching service from AT&T to Verizon, porting an existing number, deciding on a new device, and buying appropriate accessories. They were able to answer all my questions, explain everything efficiently, recommended products, pitch their current deals without being too pushy, and make my visit as enjoyable as possible. People talk about Apple stores being on the cutting edge of retail, Apple must being taking notes from the team at this Verizon store. Top notch. 10/10 would recommend people go out of their way to go to this store.

***DO NOT VISIT THIS LOCATION***…read more On 2/13 I spent 1.5 hours here to upgrade two phones. After the staff failed 3x to migrate apps/data/settings to new phone, I asked for the charges to be reversed and my old phones reinstated. Travis the store manager then told me he couldn't help with a refund. He explained all of the fees were non-refundable and neither he nor his employees had to inform customers about non-refundable items. He also said that it wasn't his nor his employees responsibility to make our new phones work. Effectively, he is accountable for nothing. Then his team charged me a restocking fee of $55 for each phone that they couldn't setup. Fortunately, I called Verizon and got all of the fees reversed. Clearly Travis is wrong or flat out lied. I cannot say it more clearly, go somewhere else or call Verizon. The employees here are unhelpful, dishonest, and have no idea what good customer service is.

I paid $95 to have my phone screen replaced here and was offered a 30 day satisfaction guarantee…read more However, flash forward to 45 days after the replacement and my screen gets randomly pixelated and the actual quality of the screen is cheap. Definitely not a long term solution. Proprietor is friendly though.

Highly recommend! Fast turn around time, very professional and can fix majority of electronics…read moreincluding PS5 with very reasonable prices vs other places who charge extremely high prices.

Excellent computer repair! They gave me all of the answers I needed! Walked me through the entire…read moreprocess. Could not be happier.

On Saturday, an employee of the business informed my wife and me that we would receive a refund of…read more$75 due to what the employee described as a "bad job" performed on the laptop. The employee also stated that we had been overcharged for the services provided. Despite these representations, no refund was issued. When we returned to the business to address this matter, we attempted to calmly explain the agreement that had been made over the phone and reiterated what the employee had told us regarding the refund and overcharge. The manager, identified as Lizzy, refused to honor the statements made by his employee, accused us of lying, and escalated the situation. During this interaction, the manager became verbally aggressive, raised his voice, and threw a laptop case in the direction of my wife and me. As a result of this hostile and unsafe behavior, we were forced to leave the premises. No resolution or refund was offered. Additionally, we received our laptop back in a damaged condition, and the original issues were not repaired, indicating that the device was returned broken and unresolved despite payment for services. We wasted over 555.00 dollars, and we got the worst costumer service we have ever experience! Lizzy is a horrible manager for his nonprofessional or accountability and threat he made to my wife. For a mistake that his employe made and Lizzy projected on my wife like it was her fault. Due to the lack of professionalism, failure to honor representations made by staff, unsafe conduct by management, and discriminatory treatment we experienced, we have initiated legal action and are seeking assistance through the Colorado Attorney General's Office.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

I've been paying my bill here for quite sometime, And today I see we have a whole new crew…read more(iusually go just once a month to pay the bill) ​but as it goes my bill is 90 dollars and an added five dollar store fee, I just found out today, the previous customer service representative informed me my bill had the added five dollars for insurance, and they did not have my change of five dollars, asked if I would like to have it deducted from next months payment, so I could do nothing about getting my change so I agreed. But my receipt did not reflect an additional five dollar payment. 100.00 paid to my account

From the owner: Switch today & enjoy America's largest 5G network.read more

Jeremy helped me with my computer issues and immediately figured out a problem i was struggling…read morewith for weeks! Friendly service and they know what they're doing.

I came for a screen repair and now My 5G is broken and the phone won't charge. I spoke with the…read moremanager and he said they could not fix it and admitted that the 5G was working before they started replacing the screen. Luckily T-Mobile is replacing the phone but do not bring your phone here. You might regret it.