While I was in town... I had time and decided to upgrade my phone. I was greeted by Hunter. He…read moreexplained the promos and the total breakdown on my future bills. So I had a lingering issue on my phone and I loved how the entire store all did there best to help me. In fact my issue wasn't resolved in fact I was there after hours at no time did anyone rush me or try to dismiss my issues with my phone. In fact I said I'll come back the next day.. if the problem isn't resolved. Next day, and long story short both Hunter and Jay resolved my issue. My faith in Verizon is restored. I'll definitely recommend this location to my Denver friends and Fam. 5 stars . You guys rock!

Verizon is out for money , and horrible service. Leave this phone company. They have been charging…read moreme a "last time charge" for 3 months. Do not trust this company. I will pay this that time bill, but I'm sure there will be another last time bill even tho I will have not had service with them for going on 6 months. Go get phone service with mint mobile, it's 180.00 for everything unlimited for the entire year! and the same great service but for a great price!

Fast, friendly, courteous and up front service is what I received at this location. The employees…read moreare super helpful and get you up and going with new service or with an issue with an existing plan. Good service all around.

Josh and Jake gave an amazing experience. Went in for an issue and both of them went completely…read moreabove the call of duty to help me resolving the issue.

***DO NOT VISIT THIS LOCATION***…read more On 2/13 I spent 1.5 hours here to upgrade two phones. After the staff failed 3x to migrate apps/data/settings to new phone, I asked for the charges to be reversed and my old phones reinstated. Travis the store manager then told me he couldn't help with a refund. He explained all of the fees were non-refundable and neither he nor his employees had to inform customers about non-refundable items. He also said that it wasn't his nor his employees responsibility to make our new phones work. Effectively, he is accountable for nothing. Then his team charged me a restocking fee of $55 for each phone that they couldn't setup. Fortunately, I called Verizon and got all of the fees reversed. Clearly Travis is wrong or flat out lied. I cannot say it more clearly, go somewhere else or call Verizon. The employees here are unhelpful, dishonest, and have no idea what good customer service is.

Gave me inaccurate information about how the phone gets paid off at the beginning of my contract,…read moredidn't tell me about any of the discounts that I could have taken advantage of, and cost more than their competitors. What a joke.

I paid $95 to have my phone screen replaced here and was offered a 30 day satisfaction guarantee…read more However, flash forward to 45 days after the replacement and my screen gets randomly pixelated and the actual quality of the screen is cheap. Definitely not a long term solution. Proprietor is friendly though.

I went into the store to repair my iPad screen and we had to pay $230, and so after three days of…read morewaiting, the man repairing the screen so that it would be ready by 2 o'clock. We waited until 6 o'clock to call him and he told us he already completed it but forgot to call us. But when I arrive to the store and pick up the iPad, I took it back home to realize that the face ID scanner no longer works anymore, and I now have to go to a official Apple Store to try and fix it. And the screen wasn't even attached properly as when the screen was facing down towards the ground, the screen was barely hanging on to the frame and it was pretty much detached from the frame. And so the amount that I paid for the screen repair sucks, it wasn't even done properly the screen was barely attached. I had to tape it myself. And the Face ID doesn't even work. So the work ethic on this iPad suck. Do not come to this phone plug. They will charge you a lot, and barely make it your money's worth.

I've used this shop for several years and have brought a number of friends here. The staff is…read morefriendly and extremely knowledgeable about both hardware and software issues. They're located at the very busy intersection of Colfax and Josephine (southwest corner), but there is a private parking lot with access from both streets. I have only seen them work on issues with smartphones, but they also provide services for tablets, gaming consoles, and many other electronic devices. They are expert at battery and screen replacements for both Android and iPhone devices. Turnaround is usually quite quick. Unlike many repair services these days where you often have to mail items far away or drop things off with an unknowledgeable clerk, at Phone Repair and More you can talk directly with the technicians to ensure there are no miscommunications and that you get the information you need. I've found their charges very reasonable also.

On Saturday, an employee of the business informed my wife and me that we would receive a refund of…read more$75 due to what the employee described as a "bad job" performed on the laptop. The employee also stated that we had been overcharged for the services provided. Despite these representations, no refund was issued. When we returned to the business to address this matter, we attempted to calmly explain the agreement that had been made over the phone and reiterated what the employee had told us regarding the refund and overcharge. The manager, identified as Lizzy, refused to honor the statements made by his employee, accused us of lying, and escalated the situation. During this interaction, the manager became verbally aggressive, raised his voice, and threw a laptop case in the direction of my wife and me. As a result of this hostile and unsafe behavior, we were forced to leave the premises. No resolution or refund was offered. Additionally, we received our laptop back in a damaged condition, and the original issues were not repaired, indicating that the device was returned broken and unresolved despite payment for services. We wasted over 555.00 dollars, and we got the worst costumer service we have ever experience! Lizzy is a horrible manager for his nonprofessional or accountability and threat he made to my wife. For a mistake that his employe made and Lizzy projected on my wife like it was her fault. Due to the lack of professionalism, failure to honor representations made by staff, unsafe conduct by management, and discriminatory treatment we experienced, we have initiated legal action and are seeking assistance through the Colorado Attorney General's Office.

Phenomenal service phenomenal place phenomenal price, will recommend everyone I know!!!read more

Best Prices in Town for Screen Repair Great quality at…read moreaffordable prices Definitely recommend

I've been paying my bill here for quite sometime, And today I see we have a whole new crew…read more(iusually go just once a month to pay the bill) ​but as it goes my bill is 90 dollars and an added five dollar store fee, I just found out today, the previous customer service representative informed me my bill had the added five dollars for insurance, and they did not have my change of five dollars, asked if I would like to have it deducted from next months payment, so I could do nothing about getting my change so I agreed. But my receipt did not reflect an additional five dollar payment. 100.00 paid to my account

From the owner: Switch today & enjoy America's largest 5G network.read more