I've been paying my bill here for quite sometime, And today I see we have a whole new crew (iusually go just once a month to pay the bill) but as it goes my bill is 90 dollars and an added five dollar store fee, I just found out today, the previous customer service representative informed me my bill had the added five dollars for insurance, and they did not have my change of five dollars, asked if I would like to have it deducted from next months payment, so I could do nothing about getting my change so I agreed. But my receipt did not reflect an additional five dollar payment. 100.00 paid to my account read more