What made my bus ride with Indian trails bus service so special was the driver Ron Jones! His…read moreprofessionalism and his kind and calm demeanor were a pleasure to be around. He navigated through the heavy traffic with no problem and he frequently inquired as to the comfort of us passengers, whether we were too cool or too warm.He used clear communication throughout the trip, letting us know our next station stop and the estimated time of arrival, etc Ron went above and beyond and it was a pleasure riding with him. He also located my sleeping bag in the luggage compartment, which I have temporarily forgotten about. He loaded it in the next bus that we were taking and I really appreciated that. Thank you again for such a nice ride:)

My limited contact with this company was very positive…read more (1) My daughter was given a ticket by a different company that required her to transfer to an Indian Trails bus 35 minutes after the bus would have departed. I contacted Indian Trails, and the lady with whom I spoke very kindly provided me the route information that would allow my daughter to make the transfer and continue her journey. (2) My daughter was scheduled to make a transfer in Lansing. Her bus was late, and the bus to which she transferred waited so she (and others) could make the transfer.

Hehe, nice little treat finding an FM-200 system here. I'm studying fire suppression systems so I…read morepersonally thought it was cool seeing that. The station is quite clean with a decent selection of vending machines and food places nearby.

I have rode Greyhound bus lines for the last year pretty often and have foolishly hoped that…read moreservice would get better in time and I have been constantly let down. If you ride Greyhound, expect awful bus stations, rude or unconcerned faculty, lies about Wi-Fi and outlets (they pretty much never work or don't even have them), and most of all extremely late arrivals. As I type this, my bus is 2 hours late and won't be here for another half hour. If you think taking Greyhound will make things easier, it will NOT. Greyhound may see this and will ignore it because corporate insensitivity seems to be a core value. Refunds or any kind of reimbursement is not things they like to do. Go Megabus, save your sanity

So, the woman's restroom was closed when we went in the station, and it smelled very heavy of…read morebleach inside.

Arrived on time, but they had the doors locked. We were not let into the bus. Was given no refund…read moreor option for a later bus ticket. The return ticket had to then be cancelled, and I was given a credit. Overall, $30 credit for $200 worth of tickets and I had to find another way to my destination. Worst experience ever with a company.

It is good to sit with the best drivers you have she is so sweet ! I have my own car but she makes…read moreme feel like riding with her!!! The other two men also on that side!!!

The workers here are so unprofessional and lack empathy. We missed our bus by one minute due to a…read moreflight delay and our bus leaving early. As we ran in staff literally laughed at us. Clapping and laughing stating "we got 3 more!!, looks like it's gonna be a full house" When I attempted to ask a question about re-booking/availability a heavy set black woman with face tattoos refused to acknowledge me because she was watching her movie and told me to go to luggage,which is outrageous because she had the time to laugh and stare at us. She is not a good representation of the greyhound, and a performance review needs to be conducted. After having a long plane ride to be laughed at and ignored as a customer is disgusting. I will NEVER return here. Thankfully we were able to book at Amtrack and had a very pleasant interaction with staff and experience.

I'd never seen an amtrak station combined with a greyhound station. But please stop using so much…read morebleach when you have passengers inside. Thank you!

Plenty of parking available right at boarding. The seating area inside is small but clean. Waited…read moreat most 15 min for our train and everything went smoothly ! There's a food/ coffee place across the street which I thought was super convenient. Also there is a vending machine in the waiting area.

I love this train station. I come here often as I travel back and forth from Chicago. It's always…read morevery clean and quiet. Spacious and bright. Friendly staff and conductors. It's a smaller station with only 2 tracks, so it's really easy to navigate and feels stress free. Large parking lot too. Good vibes all around.

A very nice and clean Amtrak station. It is very clean inside, appears to be maintained well, is…read morestaffed, and has a historic locomotive on loan from Henry Ford Museum displayed inside. How can you not like that? Far better than the outdated Amtrak station in Detroit, which desperately needs upgrading. And nicer than the 'Amshack' station building that still is used in Ann Arbor.

Had a rough start to finding where to catch the bus at DTW... Not in anyway Michigan Flyer's issue…read moreas DTW doesn't allow signage. Lots of busses, scheduled about every hour, super convenient. Drivers and office staff were awesome.

This is a great option for getting to and from the Detroit airport. On a recent trip, we used the…read moreFlyer to go from Ann Arbor. At the time of this review, it was $15 per person. It was inexpensive (compared to Uber or taxis), clean, comfortable, and punctual. The driver was professional and friendly. The ride is comfortable and clean. The bus also has wifi and outlets for charging your phones. The pickup spot for Ann Arbor is conveniently at the transportation center downtown Ann Arbor.

The Rosa Parks Transit Center in downtown Detroit is the best transit center I have seen anywhere…read morein the country - this includes New York, Chicago, Richmond and other small locations.  It is a little bit 'hard used' but overall the location is well run and efficient.  You can get just about anywhere throughout Wayne County by using this hub.  The busses move in and out on time.  They are kept in good operating order and clean.  They are roomy and many of them are ecologically sound.  The building itself is very interesting.  It has modern lines but at the same time seems to have been here for a long, long time.  The windows are attractive from the outside and the steel and glass combination is classic 'Big City'. From within the building the windows provide a pleasant light throughout the place.  The interior of the building is kept neat and clean.  There are places to eat nearby.  There is work close by.  There are reasonably priced and elegant apartments nearby.  The design of the building area includes what appears to be sails coming up which cover the outside waiting area.  They are picturesque when viewed from far away and a technical marvel when viewed up close. For $1.50 a ride the Rosa Parks Transit Center is a great point to jump into adventure!

This is Nota place for transacting business, if you have 24 hour transit, why would the center be…read moreclosed 11p to 730a, then the cashier closes at 3p, you do the math.

Interested in how Megabus compares to Greyhound and Amtrak? Read on!!! I travel to Michigan between…read moreChicago several times a month and know every nook and cranny of what each transportation service offers. I'll offer a brief summary of the pros and cons. PROs: - Megabus is EXTREMELY punctual. It is BY FAR the most punctual method of transportation between CHI and AA. I have never had my bus be delayed by more than a few minutes (compare this to Amtrak, which averages ~50 min delay every single time I take it. Greyhound, on the other hand, is a whole other animal... if your bus actually shows up, the timeliness is in between that of Amtrak and Megabus.) - Ronny, the most incredible bus driver you will ever meet, works for Megabus and is truly a phenomenal asset to this company. Trust me when I say you'll know who he is if you ever have him as a driver. I've never met someone who loves their job as much as he does! - You get a rest stop at Love's-- a gas station that, I am convinced, survives purely​ off of the business that Megabus provides them. Bathrooms are clean and they have many snack options. No complaints! --- CONs: - Space is cramped (it's a bus after all​!), so if you're taller than 5'7", you'll likely be a bit uncomfortable. In comparison, Amtrak seats are significantly​ roomier and Greyhound usually sells fewer​ tickets (for their own reasons...) so you have a higher chance of having an empty seat next to you. - Bus drivers are not consistent with checking who reserved their seat. I've had multiple instances of other people sitting in my reserved spot, but did not want to make a scene asking them to move. - There was that one really angry bus driver lady (you all know who she is!!!!) who threatened to leave you on the side of the road if she heard your cell phone​ beep. That was fun. Good thing she changed her haircut and pretends to be a different person now because so many customers complained about her lack of professionalism. --- MAJOR TIP for anyone who has LOST LUGGAGE ON MEGABUS: Always, always, always contact the company that Megabus rents their physical busses from (Lake Front Lines for Ann Arbor). When we accidentally left an item on the bus, Megabus failed to contact the driver and the customer service representatives told us there was nothing we could do except wait for them to return our calls. It was miserable. But within 15 minutes of speaking to a 24-hour Lake Front Lines emergency dispatcher, I was in contact with our bus driver and drove to a nearby hotel to pick up the items. SUCH A RELIEF.

I could just say ditto on Roshan's review…read more Time was when you could get a ticket on this thing for a song. Then I could put up with the crappiness that is a MegaBus experience. Last time I checked though it was a mere 10-20 bucks more for the train for the dates I was travelling. Hmmm. Do your research, if its not an absolutely amazing deal then skip it. Because yes, you wait around like a bum in the elements for an endless amount of time before the trip ever starts, you are then put into uncomfy seating on a bus that is packed to the gills, there is no real service, things are never on schedule and ultimately there will be some miserable moments. Unless you are extremely flexible about travel and willing to be a bit less than satisfied overall, MegaBus may not be a bargain you are willing to suffer. If you are cheap, skinny, short and prepared for any and all issues it can work I guess. Me I am just too freaking old and fat to deal with the hassle. Plus my ride where the air never seemed to work and I arrived at my destination looking and feeling like I had survived an unprepared trek through the Sahara kinda put me off the idea for good.

The Royal Oak Amtrak location is a bit odd if I do say so myself! It's nothing like the Ann Arbor…read moreAmtrak location, which was the only other location I was familiar with in Michigan, so I pulled up to the Royal Oak stop expecting the same. What we got instead was minimal infrastructure. The parking lot at the Amtrak here is similarly metered, so look for street parking spots in the residential neighborhoods of Royal Oak away from downtown, which the Amtrak station is on the border of, not too far away from this station (~5 minute walk depending on what you can find). Be careful to read the street signs too because some residential streets either require permits or paid parking as well still. But once you get to the Amtrak station, it's pretty unclear of where to go. There's no central Amtrak building the way that Ann Arbor has, just a platform that you walk up to and wait at and that's literally it. We weren't even sure which direction the train was going to come in, whether we were at the right platform. Granted, when I caught the train from here it was like 6 am in the morning. So that could've contributed to the fact that there was very little activity around. But you basically had to keep an eye out for any signs you might see and navigate yourself to the platform and that was it. The platform was very understated as well. Just a small ramp leading to a patch of elevated concrete, no railings, no nothing, and that was it! Writing this review in the hopes that anyone reading it will be better prepared and have managed expectations on what you'll find once you get here. It's a very small space compared to Ann Arbor and I would assume Detroit as well. Our trained arrived a little bit after the scheduled time, probably because they take a bit longer to stop at those bigger stations, and since there were only a handful of us getting on at this point, we were on and GOING within a matter of 2-3 minutes. So get here early and be ready for a quick onboard!

This is a great way to travel if you have a destination fairly close. I wouldn't suggest it for…read morethree or four day trip although I hear people that do it all the time. We were going to Chicago from the Detroit area and since the driving time is approximately the same as the train time we thought we would take the train. Besides the fact that it's very expensive to park in Chicago if you can even figure out how to get around in the heavy duty traffic. So we actually caught the train at Troy Michigan -- it's a fairly new transit center and it's got plenty of free parking and very easy access to the train tracks. The train ride is approximately six hours and you are able to bring on unlimited luggage from what I could tell. The nice thing is you can walk around, you can use restrooms, and you can go get a bite to eat from their little cafeteria. On the trains we were on there were plugs at every seat so you can keep your cell phone or iPad or computer charged!! The train staff was very helpful and answered any questions that we had.