I spent some time on the At Your Service website. I read several reviews and looked at the photo…read moregallery of the guys at work. Convinced they were legit I completed their CONTACT US email form describing the landscape work I wanted them to price. In case the guys wouldn't check the inbox for internet contact emails I decided to call the office and Cameron, one of the owners, answered. He said that he had just seen my contact email and we discussed the work I needed. Because it was a landscaping job he said he'd have his business partner, Brantley, call to coordinate an appointment. I understood that he'd need to look at the work before giving me a price. Its been 8 days since the initial contact and still no call.

I read a many glowing reviews before selecting this moving service. In fact, when I called to book…read moretheir service, they "wrapping" furniture on a current job. Aiding in my belief of having picked an ideal moving service. April 23, 2024: Cameron and Brently (I think) were courteous and seemingly professional but seeing little things began to bother me so I sat out in my car trying to be patient. I witnessed my rugs dug along the floors as they pushed them along the storage hallways, failing to wrap/cover furniture prior to (or while) loading, and failing to bring their own hand trucks, in addition to the realization I should not have been charged that last hour (per person) since they were fixing their own errors, are just a few mentions. The biggest and my most favorite was their placement of all the short items around the sides and rear of the storage unit and the taller/wider items blocking access to available storage space. Making it impossible to bring over any of the remaining boxes/tubs from the originating unit because placement and organization of items in newer unit was awful - thrown in haphazardly without regard or consideration of future access. NO rhyme or reasoning, just shoved into newer unit. At the end of our 4 hour transfer debacle, I was billed $100 per hour, times 2 people plus a fee of $125, for a total bill of $925. Literally finding myself charged for them to correct their own work - definitely not a customer expense. I did reach out (email, phone, facebook) and formally request, at AYS's expense, that my storage unit's content be rearrranged properly to allow better access. Apr 30, 2024: Upon returning, Brently presented and maintained an unpleasant attitude. When all I sought as a paying customer was to be made whole and satisfied for the services I compensated the AYS company (and in turn, its workers) for. Although it took a week, AUS did return to address the "issue" but it is one that resulted in my paying out additional money for similar services. Additionally... I can not be certain if AYS's lack of service was gender related, race related or simply blatant disregards but whichever, my money was green (and hard earned) and even that I feel was taken advantage of as well. BUYER BEWARE... as this IS NOT a service I would recommend. PICTURES ATTACHED

I had so much big, heavy furniture and these guys got it done without stopping. Also were able to…read moremaneuver the big furniture through my skinny hallways and tight turns on stairs. I didn't even see them stop for water it was crazy. Will be using again for my next move.

DO NOT HIRE THIS COMPANY! The owner, Michael, pleaded with me to remove my first review and stated…read morehe would "make it right and fairly compensate" me if I gave his company another chance. This company is a joke - very unprofessional, unorganized and unreliable! Michael will call and cancel your move on moving day! My second move was scheduled almost a month in advance. Michael called me a few days prior to moving to confirm the move. On moving day, Michael called to see if I still needed the movers. I found this very odd and concerning. The movers were suppose to arrive around noon. I called Michael around 12:30 to get an update. He stated they were "dropping off" and should be headed my way afterwards. I checked again after 1pm. He stated he was going to check with the movers and see how long it would be. Michael called me after 2pm apologizing, stating the movers were not coming and he has decided to just shut down this business because he can't find good workers. This was definitely upsetting and a big waste of my time! Please do not use this company! You will be disappointed! I was able to find a great moving company to come through at the last minute. Crocker Moving Services (205) 721-3538. They are very professional, organized and dependable!

We just had the best experience we have ever had with a moving company. Acquiring the quote was…read morepainless; Wesley conducted a virtual tour of our home and sent the quote as promised. The crew came when scheduled and was very professional in handling the large and small items of our move. This was the most productive, timely, efficient move we have ever had. I would and will recommend this company to everyone I know.

Easy to schedule, on time, professional, no complaints, no damage to furniture or house.read more

This is a fantastic company to use for moving. My team was AJ, Aftem, and Juan. They arrived…read moreright on time, went straight to moving us out of our house. They were extremely careful with our belongings and worked very fast. The move into our new place went seamless as well. We are above and beyond pleased with their work.

It is rare when low cost and superb service are available from the same source. Recently moved from…read moreHoover to Franklin TN. The crew of Big Mike and A.J. were nothing short of amazing. They needed virtually zero oversight for the loading and unloading phases. From gun safes and refrigerator to delicate antiques all were handled delicately and professionally. They were on time and would run back to get the next load from the house. Not that I hope to move again anytime soon, this would be the crew I would hire. 5 STARS!!!!!

This review is well deserved. Yes we were apprehensive at first as we never heard of this. We…read morewere able to hold our date. And any changes we were able to make up through that day. Very efficiently contacted us the whole time. Super kind and on time as they stated they would be. Explained how to use the truck and what to do. We did the truck that comes to your home drop off trailer and pick up 3 days later or when you call them and let them know you finished. Everyone was professional and easy to work with . I called several times due to skepticism. But assurance was always given and the truck arrived as stated. My husband did ask that I include 1 thing he would like to see changed, which is a wider loading ramp as dolly barely fit. However this is not a deal breaker, will recommend them to others and if we ever have to move again we will use them for big or small moves. Thanks ABF

Great experience. I was able to lock-on a container same week I needed it. Drivers on both ends of…read morethe process very pleasant. Electronic tracking was great to know where my stuff was at all times. I also liked that I could lock the bulkheads that separated my items and that only I had the key for it--peace of mind was essential to me. I've lost items in the past, but using U-Pack meant I lost nothing. None of my items broke because I packed it the way I wanted it. Only one suggestion for improvement: the ramp provided is heavy and hard to use. Will use this company again for future moves!