Great doctor. She was so patient and knowledgeable. Most places, they rush you through. Not the…read morecase here. I would highly recommend her. She took her time explaining all the options and answering my questions. Super nice person.

I was having trouble with my left ear hearing aid. The sound was very weak. I had been changing the…read morefilter very often. The technician showed how to clean around the filter where wax was accumulating. The wax was barely visible. She used a small brush to clean the area around where the filter is inserted. The audiologists and technicians that I have seen only instructed me on how to change the filter. The office also sells small cleaning kits for $3.00.

I found Beltone on the internet. They were accommodating in scheduling me in a timely manner and…read moregracious when I had to reschedule. The visit went very smoothly. The staff was professional and knowledgeable. I was surprised that the hearing test was free. I highly recommend them. My only suggestion is that they send the health form by email for completion.

Jerry and his son Patrick are regular visitors to Villa Gardens, a retirement community where my…read morehusband John and I have lived for the past two years. When I needed new hearing aids, George came to our apartment, tested my hearing, showed me different choices and helped me select an excellent pair of new aids. They insisted I try them for several weeks without any payment until I was satisfied with the results. My husband is in the process of selection now, and is receiving the same gracious service. it has been a delightful experience to work with this father-son team at Beltone. I highly recommend their service and product. Lynne Tuite

COVID-19: Social distancing is not enforced at this establishment. Some of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves inspecting your nose, ears, or throat. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is massive since they share the lot with several other medical offices. The medical office itself was very quiet, clean, neat, and tidy. The waiting room is very calming and peaceful. Staff: Dr. Fisher is kind, friendly, and knowledgeable. Excellent bedside manners. The receptionist at the front desk was also very welcoming and courteous. They accept both cash and credit cards. There is no credit card minimum.

My first exam was done by Dr Lewis, ENT to make sure my ears were clear of any wax or other…read morephysical blockage. Then Dr Manchester, Audiologist did the testing for hearing loss. I spent most of my exam time with Dr Manchester. I really appreciated her calm, no judgment manner. It made it much easier to be honest with questions or any other concerns. I cannot believe how much better I feel about myself and life in general, being able to hear the whole conversation!

I have taken both my parents to this place and I wouldn't recommend it to anyone else because once…read morethey collect money from your insurance company they don't care about following up or giving you any services. My mother has an issue with her hearing aid and for the last 10 days I've been calling and leaving 5 messages and mentioning that it's an urgent matter and until this moment nobody has responded back. Extremely unprofessional and careless.

She was very caring, and kind and show me how to used my hearing aids properly…read more Thank you

The Arcadia location used to be amazing! However Robert the wonderful audiologist is no longer…read morethere. Appt was canceled last minute. Renee the receptionist was incredibly rude. They are now a part time location, so if you have a problem good luck getting an appt!

This HearingLife location has amazing customer service! The front desk staff has been very…read moreaccommodating to my schedule and Robert the Hearing Provider has been extremely helpful when my hearing aids need assistance. Definitely recommend this location especially if you're in west side Los Angeles since this location is one of the closest.

Dr Julia Shih has been taking care of my hearing needs now for over 10 years. She has absolutely…read moresaved my hearing. She has been exceptional in caring for anything I have needed quickly and finding me the very best hearing aids Always! Dr. Shih has a wonderful personality, friendly and is very caring. At the same time she is very efficient, knowledgeable and professional! DR Shih has always been there for me and takes great care in doing so. Dr Shih's office crew is wonderful too! Everyone works together well as a team. I highly recommend Love Hearing Service's

One of the worst experiences. Do not take your child here. No pediatric experience and bedside…read moremanner.

I want to thank the staff at the Pasadena location. Laurie and Delfina have been together for…read morewhile. Heaven sent. They have a lot of patience working with the senior population and servicing their hearing needs. Takes talent, dedication and passion. They have worked with my mom for over 8 years and wouldn't go any where else. Thanks so much. God has provided Angels...

The level of customer service is exceptional and phenomenal! Kay, Tracey, and Steven make me feel…read morewelcome, like family. The type of care I received was awesome and attentive. Tracey went above and beyond in assisting me since the day I first met her and is consistent. She listens and validates my concerns. Kay is thorough,attentive, knowledgeable and has a good sense of humor too. The staff do everything to make sure the process of receiving hearing aids is effective, efficient, and fast! I was impressed. The vibe here is just awesome! I highly recommend the Pasadena location.

I'd like to share my personal feedback about Dr. Liao's office based on my recent experiences since…read moreJanuary 2026. The staff has consistently demonstrated courtesy, patience, and a genuinely helpful attitude. Every interaction--whether in person or over the phone--has been handled with professionalism and care. During a recent call, they remained patient and attentive, ensuring I received my results even though I needed to wait about six (6) minutes. Their willingness to assist and their calm, respectful manner made the experience smooth and reassuring. Overall, the team's professionalism, kindness, and commitment to patient support truly stand out and deserve recognition.

Typical service. Difficult getting appoint meant. Feel rushed during appointment. No summary after…read morevisit.