Excellent service on my hearing aids. My sincere…read moreappreciation to Dr. Arlene Diaz for her caring attitude and thorough evaluations.

I'm very pleased with the service and with the product! Charles took the time to understand my…read moresituation, and offered straightforward options. The office staff is pleasant and efficient. I came in wanting to hear better, and I was not disappointed.

I don't ever do this for companies, I just don't have the time BUT there are those times that I…read morecannot NOT say something and I feel it is my duty to tell you about this place, and how wonderful they treat you. I have never felt so much as part a working family of sort. Its actually hard to describe but Kay and Steven and those who work there care so much about your hearing loss, they go beyond the call of duty and they explain that there is so much more to it than just the lost of hearing. They are genuine and there for you . I have had to deal with hearing aid specialist for years and no one comes close to understanding what a person goes through when dealing with this issue. No other hearing specialist even touches upon the fact that one will start to lose their mind if they don't hear, but they do and they understand it. How is that not important? I will never know! Thats why its so important that the public knows that this place cares and thats why I have to give this review, its not just a review its everything to do with the quality of life!

The level of customer service is exceptional and phenomenal! Kay, Tracey, and Steven make me feel…read morewelcome, like family. The type of care I received was awesome and attentive. Tracey went above and beyond in assisting me since the day I first met her and is consistent. She listens and validates my concerns. Kay is thorough,attentive, knowledgeable and has a good sense of humor too. The staff do everything to make sure the process of receiving hearing aids is effective, efficient, and fast! I was impressed. The vibe here is just awesome! I highly recommend the Pasadena location.

Professional, knowledgeable and kind…read more Everyone was exceptional. Special note that Terrance Yuen, Au.D., CCC-A improved my mother's life through his work, and it is greatly appreciated!

Dr Julia Shih has been taking care of my hearing needs now for over 10 years. She has absolutely…read moresaved my hearing. She has been exceptional in caring for anything I have needed quickly and finding me the very best hearing aids Always! Dr. Shih has a wonderful personality, friendly and is very caring. At the same time she is very efficient, knowledgeable and professional! DR Shih has always been there for me and takes great care in doing so. Dr Shih's office crew is wonderful too! Everyone works together well as a team. I highly recommend Love Hearing Service's

I found Beltone on the internet. They were accommodating in scheduling me in a timely manner and…read moregracious when I had to reschedule. The visit went very smoothly. The staff was professional and knowledgeable. I was surprised that the hearing test was free. I highly recommend them. My only suggestion is that they send the health form by email for completion.

Jerry and his son Patrick are regular visitors to Villa Gardens, a retirement community where my…read morehusband John and I have lived for the past two years. When I needed new hearing aids, George came to our apartment, tested my hearing, showed me different choices and helped me select an excellent pair of new aids. They insisted I try them for several weeks without any payment until I was satisfied with the results. My husband is in the process of selection now, and is receiving the same gracious service. it has been a delightful experience to work with this father-son team at Beltone. I highly recommend their service and product. Lynne Tuite

I have taken both my parents to this place and I wouldn't recommend it to anyone else because once…read morethey collect money from your insurance company they don't care about following up or giving you any services. My mother has an issue with her hearing aid and for the last 10 days I've been calling and leaving 5 messages and mentioning that it's an urgent matter and until this moment nobody has responded back. Extremely unprofessional and careless.

She was very caring, and kind and show me how to used my hearing aids properly…read more Thank you

Extremely long wait times and a very disorganized experience. I brought my parents for a 1:00 p.m…read more appointment, and the waiting room was completely packed. After receiving a wristband--which was the only part of the process that happened efficiently--we waited approximately 45 minutes for the first test, then another 37 minutes for the next one, followed by additional waiting for more testing and to see the doctor. It appears the office is severely overbooked. We were there for more than three hours for a scheduled appointment. I understand medical appointments can run behind, but this level of waiting and disorganization is unacceptable, especially for elderly patients. Better scheduling, communication, and consideration for patient's time are desperately needed. If you have an appointment here, bring a book, laptop, or something else to keep yourself occupied. There are no movies or shows being provided to help make the extremely long wait more bearable.

Last couple eye exams, I have had my doctor tell me my eye pressure was increasing, which is a…read moreprecursor of glaucoma!! Holy crap! She told me I needed to see an ophthalmologist, preferably one that specialized in glaucoma because they would have all of the latest machines at their disposal. I researched for a week and found Dr. Song at the USC Keck Roski Eye Center in Arcadia. I am super happy. He is now monitoring my disease. I did not experience the long waits that were mentioned in some of the other reviews. The place seems super well organized... I will be coming here every six months for the rest of my life....

Outstanding company that I've trusted with my hearing needs since 2008. Couldn't be any better.read more

Great doctor. She was so patient and knowledgeable. Most places, they rush you through. Not the…read morecase here. I would highly recommend her. She took her time explaining all the options and answering my questions. Super nice person.

HEAR Center is great. I'm a current patient and the staff has been accommodating from the get-go…read more To be honest, I contacted 2 other hearing centers prior to the HEAR Center and they could not figure out my insurance. The HEAR Center knew exactly what to do and got me an appointment immediately. I saw Dr. Arroyo and she is fantastic. She was attentive to my needs and understood my concerns. She provided me with options for hearing devices and listened to what my preferences are. She recommended the perfect ones. Upon receiving my hearing devices, she saw me frequently after the delivery to adjust the devices. She made sure I was comfortable with my aids and informed me to call her anytime I needed help with them. She answered all my concerns and questions. Dr. Arroyo is a great audiologist, personable and also very professional. I highly recommend her and this office.

I was referred to Hear Center by our primary doctor. Our son was 2+ years and was not speaking…read more Was not sure what to expect from speech therapy and was not sure if it would even work. Gave them a chance because insurance covered it and they were open after work. After 2 sessions with our therapist Evelyn, he went from 0 to 100. His word bank and pronunciation grew so fast after a few months. Sadly COVID stopped in person sessions and we continued with online sessions. Evelyn was super friendly, patient, and always catered his sessions to the things he liked (cars and puzzles). I am so happy we had her. People told me it would not help but I am glad we did it. If insurance covers it, I totally recommend coming here!