I give Chris and his company a 10 today!! He came out to check our water heater and tried fixing it…read morebuttttt needed to be replaced soooo hour and half all done and completely satisfied!!!! Very professional and trustworthy/ honest!! Thanks Chris!!!

We have used On Point Service several times over the years and they have always gone above and…read morebeyond to provide quality services.

Replaced hot water heater as requested. They did not stay to test if water was heating. I waited…read morefor 6 hours and still no hot water. I sent message and when they called me back he said that wires than went into old hw heater were melted together so they pulled them apart and that I probably have short so I need to call electrician. So 2300.00 later and 1 day and I got a pretty new hot water heater but still have no hot water. The Tech was very nice just wish I had been made aware of electrical situation when he found it that way.

Professional, timely and excellent work. Thank you so much Charlie for fixing our problem so…read morequickly. I really appreciate the step by step explanations of the procedure. Top notch from start to finish!

I really couldn't be more happy with this company. We were treated very well and they squeezed in…read morean appointment late in the day for us. Our techs had had a long day and walked me through the whole process. My in laws also used Tradesmen a few years ago and encouraged me to use them. 5 stars

Even though incident was 2 years ago, it still bugs me. I was recuperating from surgery, and…read moresomething went out on the air conditioner. I called Tradesman, and two guys came out and replaced a relay or something (not the compressor, so that is good). They asked if I wanted to add an overflow valve that shuts off the unit if it has a problem. I said okay. Then sold me a one year service contract, which would give a discoun to the visit (with disount contract was $86 instead of $100) When they left the AC would not come on. I called them back and they said a wire to the outside had broken and they would have to drill and put in a new one (the old wire was 30 years old but it had worked until they messed with it). So charged for that. That was fixed, but they never called for the free annual check up (I know, I could have called, but still feel like taken advantage of while on meds).

I recently had the pleasure of using this company to service my air conditioning unit, they arrived…read moreat my house promptly and did the yearly service at a very reasonable price, after leaving my house a problem arose 30 minutes later and the same technician came out and fixed a completely unrelated issue at no charge. I can't recommend this company enough!

I am so happy that I chose to do business with B-Strong Air! I first reached out after purchasing…read moremy new home. I was told the A/C had recently had repairs but was not provided with much else since the unit was working. I called Adam and just asked to get it checked out to make sure everything was in order. He looked at all of the equipment, ran his tests, and explained the blower had just recently been replaced. He advised the unit was in great shape. I decided to sign up for his maintenance program because I want to make sure my unit lasts as long as possible. He comes out every six months, cleans the unit well, and tests all of the equipment to make sure it is functioning properly. After my house was hit by a tornado, I had him come inspect the outdoor unit for damage so I could add it to my insurance claim. He found two small places where debris had hit the lines running to the unit and wrote me an estimate to send to my insurance company. He also told me to give him a call once all of my repairs were complete so he could come out and make sure the unit was cleaned properly since construction dust is so hard on A/C systems. He also advised me of steps I could take with my filters to help limit the amount of dust that gets into the unit itself. I reached out to him last week to schedule the repairs to my outdoor unit, have my unit inspected/cleaned now that construction is done, and ask about cleaning the ducts due to a smell. He came in and made the repairs and looked at my indoor unit. He let me know there was minimal dust but there was a small amount of build up on the coils. He took pictures and then sat down with me to explain everything. He said the build up was minimal so he would not suggest cleaning the coil as it is costly and can reduce the overall life of the unit. He said the amount of debris was not impacting the airflow at all so really wasn't needed. He also explained duct cleaning actually does more damage to the ducts than it actually helps because of the tools used during the cleaning process bang around inside the duct damaging them. He explained if the ducts were in a place where they needed to be cleaned, it would be better to just replace the ducts. He explained the smell I was experiencing was most likely caused by the home being damaged during the storm and the air just needing to circulate for a while to get things filtered out. He suggested I continue to change my filters more frequently until I no longer notice the smell (which has actually already been reduced after doing some deep cleaning). Adam could have easily charged me for services I did not actually need because I thought I did so requested them. Instead, he and his wife Kristin take the honest route and help you solve your problem in the best way possible! I always see this company recommended in my neighborhood group and it is because he has built a great reputation as an honest and fair tradesman! We need more business owners like this in the world. He cares about the customer rather than increasing his bank account with unnecessary repairs! If you are ever in the need of an A/C person, do yourself a favor and call B-Strong Air!! I promise, you will not be disappointed!

Great Service & Customer Care…read more P&E Mechanical provided excellent service from start to finish. The technicians were knowledgeable, efficient, and professional. What stood out most was their outstanding customer service--they took the time to explain everything clearly and made sure the job was done right. I appreciate their reliability and attention to detail. Highly recommend them for anyone needing quality mechanical work!

I signed up with these folks to service my home on a regular preventative maintenance program. They…read moreare the preferred HVAC service provider for my employer and they do a great job there, so it made sense to give them a shot with my personal needs. The never disappoint! Prompt, friendly, competitive in price and timely. Thank you for all you do.

Our A/C stopped working during our 100-degree days, Johnny was on time to our appointment. Johnny…read morechecked our system out and found out our ECM motor needed to be replaced and he did not have one for our unit and because of the 4th of July could not get one until Tuesday. We had family coming from out of town, Johnny remembered a universal motor that would work great on our unit, I said let's do it. Johnny had our unit up and running in a very short time. Great customer service and very nice repairman. I will be using them again for sure.

Very knowledgeable guys, they came out the very next morning and had my AC working before they…read moreleft. They charged me less than the other places quoted me, probably because they fixed what was wrong and didn't try to sell me something I didn't need. Thanks guys for saving me money and from the summer heat!!!

I'm leaving this 1 star just for the simple fact when I asked to have the Owner call me so I can…read moreexplain what the real issue was , a Lady Alma calls me ! She's not an owner ! Don't pretend to be someone your not . I still have not forgotten how bad you pushed good customer aside !

I am the owner Belmead Pro Cuts 901 N Loop 340, Waco, TX 76705. This Saturday we had an issue with…read morethe A/C unit, we called Evergreen, the technician quoted $ 115 to come in on a Saturday (ok, a reasonable amount for a Saturday visit) plus $ 310 for replacing a cable between the A/C unit and the wall! This cable is typically about $ 20- $ 30, I spoke with the technician and he claimed that even after replacing the cable, there is no guarantee that the unit will work because he does not know what is wrong behind the wall- we don't do that kind of work! Not satisfied with his quote, we called someone else who came in on a Saturday and fixed (replaced) the cable including the plug to the wall for $ 175. see photos BEFORE and AFTER. Quote from Evergreen of more than $ 410 just to replace a short cable was exorbitant, and not fair. Will NEVER use your services.

TWO MONTHS after this company charged me $180 to come out and look at my issue, then double the…read morequote when they got here - I called them (They never reached out to me at all) to see if that amount would go toward the total amount - even though they kept raising the price. I understand repairs cost money - but how much?? And don't jack up the price, then charge for coming out again. I first talked to a lady who didn't understand why they charged me TWICE without fixing squat. She said someone would call me back. The man who called me and talked to me like I was his ex-wife who may have had a side piece and got the house in the divorce, asked me if I would take this review off if the company fixed it. I said I only put down what actually happened. I didn't embellish, exaggerate, lie, bad-mouth. I stated facts. They charged me twice. He kept gaslighting me, saying no, that is not what happened. I just didn't understand this type of home repair. The company charges $90 for the estimate. I said I had already paid. He said, no, it's different. I just didn't understand. I felt like we were dating. And he still didn't tell me how much it would be. He would not commit to coming out until I agreed to take this review down. We hung up. Another lady called back about 2 hours later and said that DAZ would be happy to come out and complete the work. I still didn't get a quote. Wow! Can't even escalate well. NO THANKS! Charged 2 times and got 2 completely different estimates by 2 different people for the exact same job. The issue: hot water runs from the kitchen faucet when the water heater is on. So I mostly leave it off. I've had a lot of work done on my house. It's 100 years old and I've replaced or repaired just about everything in it. So, I know if you want the work, you have to pay a price. The first person who came out quoted me $300. I just needed to buy my own faucet because they don't sell the one I need. This trip and estimate = $89.95 GOT THE FAUCET. The second person, as soon as he gets here asks, "What did they quote you?" I told him. He said, "No. It's $389.00. But I might be able to do it for $300 if it's just the faucet." Turns out, he says he'll have to get into the wall, it might be $400, $500, $600. He won't know til he gets in there. Whoa! So...double what I was quoted? MAYBE? I told him I couldn't afford that now, thanked him. Asked him what i owed him for coming out. This trip and estimate: $89.00 He left without giving me a receipt or written estimate for what he just quoted me. Everyone was perfectly nice. But it left me asking: What was the first estimate for?

Amazing service , quick and reliable. Mr.Dee was even kind enough to explain the job to us in a way…read morewe could understand it. They also came out on time and completed the repair in a timely manner. Totally recommend this company! Five Stars