I unfortunately used this company last week for my WEDDING.
My husband and I booked 2 limos and a Party Limo. We had 1 to pick him up to go to the church and one to pick me up to go to the church, and the party limo for after the church. I personally called to make confirmations on pickup times and places, and so did my husband. We also reviewed emails to be sure everything was correct.
Sure enough the day of my wedding... They sent BOTH limos to where the guys were. Leaving me, THE BRIDE with no limo to the church. Because of this I ended up being late obviously my enterance was not spectacular and very rushed. I suprisingly held it together on the phone that morning when I called and she said " Im sorry we made a mistake." She said we would be reimbursed deposit and the boss would call the following week to reconsile. Okay, it happens...So I figured no problem, doesnt mean we got screwed..untillllll.....
Today is currently the following Thursday. I have been trying to contact the limo company since. the first day they would not answer the calls from my husbands phone. So, I started calling *67 or from another phone. The first lady told me I needed to speak with the manager, Martin. I left multiple messages and they keep saying he will be in later, or that hes not in. We have still not gotten our deposit back and no one will talk to us.
This company needs to be put out of business. On one of the most important days of my life they messed up our limos. HUGE mistake for a limo company, you would think they would have the courtesy to DO SOMETHING about it to save face. Guess not.... So now I will be sharing my experience with everyone I know so hopefully none of my friends in the area have this happen to them. What low life pieces of sh*t. read more