Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

Response time to my inquiry was Prompt detailed. They answered all my questions. Booked for an…read moreupcoming trip to Chicago.

Hired this company to make a birthday extra special. They were very communicative and friendly…read more They went above and beyond to make sure their role in the party was a success. And their rates were incredibly fair. Highly recommend!!

Excellent customer service. Went way above and beyond to help me get my mother home safely from…read moreOhare at last minute. Vehicle was very clean and comfortable.

Can't say enough good things about Kevin! He makes travel to and from O'Hare a pleasure! Easy…read morepickups and very prompt. Wish I could give him more than 5 stars! :)

Kevin is my go to whenever I am traveling. He is always on time, professional, and keeps his…read morevehicle spotless. I would highly recommend him if you are ever in need of transportation.

Booked the 17 seat bus for a school dance and had an amazing experience with Josh. The bus was…read morelarge, clean, and fun! Everything went perfect and on time. Thank you!

It was pretty easy to work with Top Shelf, there was good communication and our vehicle was timely…read moreand clean for our wedding day! They let us see the transportation in-person prior to signing our contract, which we appreciated :)

I was on party bus duty for my daughter's recent high school dance. I priced out a few companies…read morewith party buses and 312 Limo was the most reasonable price. To be honest it was still a little expensive considering they were driving from Wilmette to Northfield to Glencoe, but less than the other: $840 for a 3 hour minimum for a party bus of 28. We also didn't need it for the entire 3 hours, but the options I found were either one way or 3-4 hour minimums so this was the best deal. I found their communication to be stellar both via email and text. The bus driver was on time and the kids had no trouble locating the party bus when they came out of the dance and I've heard it was one of many party busses. A few of my daughter's friends hopped on for the way home and commented that this bus was way nicer than the one they took to the dance from another company. Overall, it was a success. The parents could have easily driven these kids ourselves, but the party bus elevated the experience and the kids all seemed to enjoy the VIP treatment.

312 Limo sent the wrong size buses for my group without any communication. Due to their error, the…read morebuses left our start location late, but no time was added to our reservation to compensate. Instead, the drivers insisted the buses needed to return to their start location half an hour earlier than the contracted time because they failed to leave a buffer before the next reservation. Drivers did not seem knowledgeable about the routes, and even went to the wrong location at one point, refusing to listen to the passengers who pointed out their error. Another bus dropped passengers off in the wrong location, though luckily only a few blocks away. Overall, 312 Limo was incredibly disorganized and unprofessional! Absolutely wild response from Dan! Yes, it was 312 Limo, and you personally spoke to people from my group when the wrong buses arrived and during the later mishaps.

We used American Limo Express for my daughter's birthday party transportation from Glenview into…read morethe city and back. We sent six teen aged girls on their own and felt totally safe with this company. They were amazing. No problems whatsoever. The driver was very responsive and gave continuous updates by text (drop off, ready for pickup, on our way...). The sprinter van was awesome. The six girls loved it and said it was was so much fun. My daughter is still saying that her birthday was so fun and the limo was a big part of it. Price was very reasonable compared to other limo services. I couldn't be happier with ease of booking, the convenience, non -stress, and finally the results. Additionally, due to the snow and weather the previous day we asked for an earlier pickup time and it was absolutely no problem. We will definitely use them again.

I use this company whenever I fly out of O'hare. Always a good experience. Highly recommend.read more

Second time using Max's for family trip of 8 people Louis our driver who was fantastic arrived on…read moretime for shuttle to Ohare airport.Pickup at airport was equally great as well. Won't even call another service Max's is the one and only service I will use. Thanks Max's and our driver Louis you were fantastic.

I was stressing out about how to find the wedding venue and where to park and how bad the traffic…read morewould be, etc., etc. Just the parking cost at the hotel was $54 a day, if you reserved it. My sister recommended I just hire a car to take me and bring me back the next day. What a relief! The reservations were easy, the payment was easy, Avie the driver was a delight. The car was really nice. I'll use them again for sure.

Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

Had to catch an early flight at Chicago O'Hare. Debbie was on time, the ride was great and we got…read morethere with no problem. She was there to pick us up when we landed a week later. Would highly recommend them

The best limo/taxi service I ever had. I travel every month for business. I've used several taxi…read moreservices before but the first time I've dealt with Lake County Ride {Khan), I told Khan I will always contact him every time I travel. Khan is very professional. He is always on time. Yesterday, March 18 when Khan picked me at O'Hare, my flight was delayed by almost an hour and on top of that, my luggage went missing. Poor Khan waited for me patiently and still manage to show not a single sign of attitude. Khan is still nice, patient and very professional after all the wait that he did for me. Not only that Khan has the best price in the area, he is very reliable and I told myselfI will be his regular customer whenever I need a ride. Oh I must add, Khan is a very safe driver, his car is very reliable and always very clean. I am also enjoying talking to Khan about his family and future plan in life. What I found after a few conversation with him, Khan is a very hard working, very loving and caring to his family and friends. Thank you Khan for your wonderful service! God be with you and your family.