I brought my favorite pair of shoes in that needed a heel repair. They are no longer in production…read moreso I wanted to see if I could get more life out of them rather than throw them out. The white leather tops were scuffed a little and needed a little tlc in addition to the heel repair. When I got them back, they were pristine and looked almost as good as new! (They are about 5 years old) My husband even asked if I bought a new pair of shoes. Will definitely be coming back for future shoe repairs!

The woman that waited on us was very professional and watched my elderly father walk. Recommended…read moreappropriate shoes for him and was was patient. He loves his new shoes! Thank you!

Great Shoe Shoppe. Large selection of the best brands. Wonderful customer service. An actual…read morelady that puts your shoes on with a shoe horn! You feel the service one experienced from years back when all shoes shops had this personal service. Love this business.

From the owner: For over 30 years, The Shoe Shop has been the specialized store that helps you find comfortable,…read morestylish and affordable footwear! With two Pedorthists and an Orthotist on staff, you can rest assured that we will find the right shoe that fits your medical needs. Our specialists are also trained to help those with diabetes, plantar fasciitis, hammertoes, bunions and more. We are the go-to shop for those who need specialty shoes to ensure they maintain an active lifestyle. Our shoe cobblers are here to help as well, and we can repair just about any pair of shoes. From athletic trainers to elegant heels, our team of experts will help you find the perfect pair of shoes. Contact us today to learn more about how we can help you.

This experience didnt wasnt great, steve was being absolutely rude, and this one black hair girl…read morewas being sassy, and sarcastic. The selection wasnt great because of the sizes in the womens. That one girl was saying that there was no sale and said to buy it or leave it. It was expensive.

I was visiting from out of town and had asked a young lady by the name of Hannah about some vans…read morethat I wanted to purchase for my son. She rolled her eyes and was not very helpful. I felt disrespected and I will not be coming back to this store, nor do I recommend going there. I hope the other staff are not like her because that was really rude...

Do not expect help!... I tried to ask three different employees for help finding a product. I work…read morefor a delivery service and need to find the exact product or get penalized. I asked two workers and was told to recheck the area I was in or go to customer service. Upon reaching customer service I see an older lady walking out of customer service so I proceed to ask her and get the response. "It's over there if it's not I can't help you." She was extremely rude and aggressive towards me. It took my client calling the store for them to send a half way descent person to help. DO NOT SHOP HERE! unless your a masochist who like to be ignored, berated, and treated like crap.

Looking for a treadmill and while there couldn't get help. Saw a salesman and ignored us. Even when…read moreleaving a person at the checkout just standing there never said anything to us when we left. Felt like I was at Walmart. Went to Dunhams.

Lovely store with a sizable inventory. Candles, hats, clothing, purses and so much more…read more Beautiful selection of clothes. The Mother & Daughter duo has taken this space on Pine Street and filled it with all the makings of a boutique to make others envious. There are many cool accessories for the home as well. The store hours are Tuesday - Friday 11-5, Saturday 10-4 and Sunday & Monday [closed].

From the owner: Polka Dot Paisley, located in Downtown Muskegon, is an eclectic, mom and daughter owned boutique…read morefeaturing apparel and accessories as well as a carefully curated selection of home goods. We embrace variety in fashion and aim to meet the continually evolving style needs of our customers. From urban to classic, timeless to trendy, workday to weekend, we recognize the necessities in a wardrobe and seek to always provide you with on-trend, transitional styles that are readily available. We have an ample selection of high-quality clothing, fabulous accessories, heavenly handbags, and adorable shoes from some of the hottest designers. Whether your style is ethereal or edgy, Polka Dot Paisley is your one-stop-shop to helping your wardrobe make a statement. Stop in today to see our ever-changing selection, we are open Tuesday - Friday [11-5] Saturday [10-4] and closed Sunday & Monday. Want to learn more? Give us a call at (231) 923-3017 or visit our website at PolkaDotPaisleyBoutique.com.

We stopped here on a recommendation from our Podiatrist. We were looking for a recovery sandal by…read moreHoka. We were pleasantly surprised by all the brands of beautiful shoes they carried. The service we received was over and beyond expectations. The salesman actually putting your foot in a shoe and preparing it so you can walk around in it was amazing. Who does that anymore but here? I like that old fashioned service. He gave so many recommendations about various shoes. Yes, it made a difference to us as we were able to make smarter choices from his knowledge.

The Shoe Shop does an amazing job on making my shoes and boots like new!read more

place sucks, horrible customer service, the staff? just sit around and watch videos all day, thats…read moreif they are even in the store when you enter, i tried a shoe on, complained of being tight, the morons who work their never told me it was a women's shoe, even when i compained of it being too tight, i told them i had a thick sock on, so maybe that was why, they never offered me another sock or gave me any help, just sat around staring mindlessly at the tv screen, i went back two days later and told the same guy that sold me the shoe that this shoe is still too tight, he said, yeah, thats a womens shoe, really?, thanks for the heads up, and what is worse he blamed me for not knowing and refused to give me my money back, then pointed to a joke of an exchange policy, luckily i was within my two day window, lol, and i exchanged it for some sweatshirt, but these clowns made it seem like it was my fault for their HORRIBLE customer service, not to mention their selction and sizes available are a joke too, stay away from this place, pretty sure its just a front for drug runners anyway

Awesome little store. I just happened to be intown during the Muskegon Summer Celebration, I work…read morefor MTV and we had some entertainers performing there. Store is located right downtown across from the lake and it carries all the latest sneaker and streetwear brands as well as being a fully stocked skateshop. Honestly the store completely surprised me as Im used to seeing these type of stores only in very large cities, but these guys knew what they were doing. I talked with the guys working there and they were very informed and knowledgeable and answered all my questions even though it was a madhouse due to the amount of people in town for the celebration. I really cant say enough good things about this place, I was completely blown away. If your ever in Michigan this is THE spot to check out.