24hr turn around! They are so friendly and dependable. Not much more to say about them

we have been using Young's for years. The shirts and pants always come out clean. Occasionally a button will be crushed or broken. They lost a shirt once and even replaced it. I believe they work with integrity. The staff is always friendly and cordial. Conveniently located next to a UPS. A great neighborhood cleaners. read more

I brought in 5 suit pieces on Saturday at noon, and got a ticket to pick them up after 4:30 pm on Wednesday. After providing my contact info and while giving the employee my clothes, I asked how much would 5 pieces be. She said she didn't know, it would depend on the material, but on average a suit costs $14 - $18 with taxes, depending on the material. Online there is also no price list, which baffles me. At that point, what is the purpose of Young's to even have a website? Once I picked my suits up, the total cost was $42 and change. To me, that's a little pricey just for dry cleaning. But, there's free coffee for guests in the lobby... They're open Monday -Friday 7A-6P and Saturdays 8A-2P. If you can't make it during those hours, they also offer pick up and drop off, and have a few locker locations throughout the city if you can't make it to the Uptown location. read more

Young's Dry Cleaning - $16.32 per suit and $8.38 for dress pants - Dry Cleaning Near Me - New Orleans, Louisiana

I was wondering why the average rating in Google is 4.6 while it's just 2.4 here. The bad reviews are older, 3+ years while the newer reviews are 4+. It's very conveniently located in our neighborhood, price is reasonable and you get your clothes back when they said they will. They also have expedited service for emergencies aka 'we forgot' to bring. :-) We never had a problem and we want them to stay in the neighborhood. read more

We adore Young's! Not only is the service impeccable but our clothes are beautiful. They will rush some things for us when needed. It makes me happy every time I drop off and pick up to see their smiling faces:) read more

They do a good job. Very convenient if you use the locker service (I currently use service at my place and have previously used the locker room in an apartment building I lived in). The woman handling payment and very professional. I have also like the delivery driver in. All of this good service comes at a premium, though. Their prices are not cheap, but you get what you pay for. read more

if I could give less than one star I would... I gave them three pieces of clothing. they charged me full price, I paid extra to be expedited. they said they couldn't get out one small part of a stain (after charging me) from the front of a blazer....they didn't do anything. Not only did they not clean anything from that blazer but the dress and shirt I gave them had FULL STAINS STILL ON THEM Charged me full price and your clothing will still be stained and ruined. and not only that you now are fucked. I didn't wash my clothing incase i fucked it up, and they made sure its stained for life....here look for yourself....they said they got it allllll... read more

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This is the closest dry cleaner to me living Uptown (Claiborne location)I dropped off my clothes at the Claiborne location. Went to pick them up and the woman told me I dropped my clothing off at Metairie. I assured her I had never been to Metairie. She assured me I dropped them off in Metairie. After going back and forth for a few mins, she realized the employee that took my clothes put the Metairie location in the system and that I could drive out there to get them. There was no apology or sympathy or any attempt to fix this. The only solution was "you can drive out there." After explaining, I'd like to pick up my clothes where I dropped them off, she just kinda shrugged. I explained I was getting on a flight in a few hours and needed my winter coat for NYC. I asked her if someone could drop them off and she said "probably not but maybe next week." I explained I'm going to NY for 5 weeks. She said there wasn't anything she could do and come back in 5 weeks. I just hope my clothing is actually somewhere in 5 weeks and the location I dropped them off at. read more

This was the absolute worst experience using Young's Drycleaning. We came from Los Angeles to New Orleans for a wedding and we took three suits to this place to be dry cleaned on a Tuesday so that they would be ready by Friday since the wedding was on Saturday. The place lost two dress shirts, the night before the wedding, one being the grooms and one being a groomsmen shirt. The company handled this mishap very poorly and still charged us for the suits. When they finally found the shirts, it was well into the rehearsal dinner and was a huge inconvenience for us to have to leave and pick them up. To top it off, the grooms shirt had a small ink mark on it that wasn't there before. Overall, this was a terrible experience and it wasn't handled well at all. read more

Quality dry cleaning at an affordable price! The staff is always pleasant. I've had a few items mended, and was happy with the repairs. I have used other dry cleaners but I think I find the one that suits me best. read more

Do NOT use their locker/route service!!! I work in NOLA but live in Slidell and utilized the locker service at my job. I received email confirmation that my order would be ready on a certain day. Near the end of that day...i didn't receive a notification that my order was ready. I called and emailed and finally got an emailed response saying that the driver couldn't get to my job (due it being taped off...which is not true. I spoke with the people at the entry gates). I finally received another email later that day saying they would try to get my clothes to one of their locations...but if they couldn't they would be ready to be picked up first thing the next morning (Saturday)... Well...they are not here and even the employees can't reach the manager. Maybe someone will respond to this message... read more

So I never finished the story, until I saw someone elses bad fortune with Youngs. After the weeks was up, a manager calls and asks me for a receipt for the rug. It looks like he wants to pay for a new one. I cannot produce a receipt for said rug, so I trot myself down to the rug place on Oak, find a similar rug, get a written estimate, and email the manager. One hour later, he calls and tells me he found the rug. I suppose 825.00 was too much, and they put forth the effort to look for my property. I would not recommend this place for anything but aggravation and the feeling of spinning wheels without an end. read more

So I have had 2 bad experiences with this place. Long story short, brought some pants in with a grease stain on them, came back a few days later and they said they couldn't get the stain out. Charged me 8 bucks. Went home, used a tide to go stain stick, and it came right out. Did they even try? Recently, borrowed a friends tuxedo jacket and shirt, and brought them in after a party to get dry cleaned so I could return it to my friend. When I came to pick them up, they were able to find the jacket but not the shirt, after I watched them look through every rack in the store for a solid 15 minutes. They said they to come back and they would have it. Came back the next day, asked about my shirt, and it seemed as though they had totally forgotten who I was or what had happened, much less remembered to find the shirt. So after looking for it again, she turned up empty handed. I was getting a little irritated at this point. One of the other people at the store explained that "sometimes the hangars get caught up with other hangars, and we send stuff home with the wrong people by accident. It happens all the time... but don't worry, they usually return it within a few days." I called several times throughout the next couple of days, and they stood by this theory that it had been sent home with somebody. First of all, that is just terrible business if they do that on a normal basis, and second of all, why would they tell me this? That alone makes me never want to go again. Yet, it gets more ridiculous. Finally they call me after a week and say they have found the shirt. I'm not a person who gets super pissed about stuff like this; I usually assume it is not the person at the counter's fault. So at this point I am just happy to get my friends tuxedo shirt back. I leave work, go to the dry cleaners place, which I have not mentioned yet, is not on my way to anywhere I go, and this is the 4th or 5th time I have gone back. I walk up to the counter (remember, this is less than an hour after they say they have my shirt), ask for my shirt, and lo and behold they do not have it. Amazing. As she explains, the shirt was "wedged" behind another shirt, which is why they couldn't find it the first time (I watched them for 15 minutes... the store is not that large), and also why now it is wrinkled again, and they sent it back to get pressed. She explains "oh, I really just didn't think that you were gonna come in and get it today." I had just told them I was coming. What's wrong with these people? Finally today, yes, finally, I go in there and get my shirt with no problems. They initially didn't charge me, and like I say, I am not one to get to upset about things like this, so I thank the nice lady at the counter and continue on my merry way. 15 minutes later I get a sassy phone call from them. "Sir, when you came in to get your shirt you didn't pay for the services." "Well, I have come in 6 or 7 times now, and this has been a huge hassle." And so back in forth we go for a minute, and eventually the whole experience ends with a sarcastic dry cleaning skank telling me: "Oh, well I see, I guess you don't have to worry about it this time, I GUESS I'LL PAY FOR IT" (in sassy tone of voice). And then she hung up on me. Do not ever go to this place unless Goodwill is out of your way. read more

$15.50 to dry clean a dress? That's absolutely insane! Never again. The location is convenient, and the service was courteous. But I just can't ever see returning with prices that high. read more

So, I was using Young's for the past year, dropping off heaps of my hubby's dress shirts (laundered, not dry cleaned) and I recently started a job that requires a uniform shirt which I prefer to get dry cleaned so that it stays nice--I tell you this because I've only ever gotten shirts dry cleaned from here, no fancy dresses or anything in case you're looking for a review on that! But anyways, My biggest gripe is the turnaround time and price! Yall, it takes them 4 days to dry clean a women's long sleeve dress shirt (yes, it's a thick material, made by Port Authority) and it costs me $7.99 each time! Why don't I get the shirt simply laundered you may ask? Well, I did that once and noticed the color did look a tad faded so while the $3ish dollar price fit my budget better, I can't have my shirts fading that quickly! You may want to read up on laundry vs dry cleaning in general...#adulting. I did have one run in with their customer service--the time that I did actually have the shirt laundered, I was mistakenly charged the dry cleaning price, but I called someone (I forget his name, sorry!) on one of their business cards who was very apologetic and easily gave me a credit. I've only once scored their 10% (?) off coupons which makes me really wonder how much dry cleaning you have to be bringing in to be regularly receiving those. They're on the bottom of you receipt in case you're wondering. I will give Young's credit for the number of locations they have. There's one just about everywhere now in case that's important to you. We just moved to a new neighborhood so I'm gonna try somewhere else for my dry cleaning needs. Seems like everywhere is pretty expensive in Nola but at the very least, I'm hoping for a faster turn around time. read more

I had 5 pieces of clothing dry cleaned and they charged me $53!!! 3 dresses, a pair of slacks, and a skirt. The pants and skirt were $5-$6 each, but the three dresses were $11, $12, and $13. How on earth can a basic dress cost $13 to dry clean?? Add on $4.50 tax and Voila! $53. Even worse, I dropped off slip covers to my sofa to have the zipper fixed on 10/25/11. A month later, I check on the status, and they tell me they are still trying to find the right zipper, but they would call me with any news. Well, I go back another month later (12/27/11) and they say "Oh yeah, sorry, we couldn't find the right zipper." It took them 2 months to not find a solution and not call me. I had to say to the lady behind the counter, "So... can I get my slip cover back now??" She looked at me like I was demanding and rude, simply for asking for my property to be returned to me because they failed to do a damn thing with it. They did not charge me, which is good, but for all I know they called 1 person for 5 minutes, they sat on their butts for 2 months. My review? BOO HISS. Complete rip-off and poor customer service. read more

Had been going here for a decade and holding my nose paying absurdly high prices. Staff is super nice and never had an issue with quality but the pricing is outrageous. Last straw was when they removed all snacks. Big mistake! At least I was able to eat a couple granola bars and gummy bears on the way to work after my bi weekly dry cleaning pricing enema but once that was taken away to soften the blow I made the switch. read more

Never going here again!!! Spent $16 to get my favorite work dress dry-cleaned. When I picked it up 4 days later there was a huge dark stain on the back which I know was not there before! read more

I used the Young's Express service pretty regularly for the year and a half I lived in the New Orleans Warehouse district. They did a pretty good job as a whole over that period of time. Turnaround wasn't super fast--usually 5-7 days--but it was reliable and my clothes were well-handled except for one time there was a fold in the collar of one of my shirts. When I had to contact their office they responded quickly and effectively. My only real complaint is that at my apartment building (The Julia) there were only four express lockers , and on one of them the lock was broken--over that whole year and a half that lock was never fixed although somebody left a note on it and I reported it to the office. So with only three functioning lockers for the whole building, that meant that sometimes they were all full and I had to wait until after the next pickup to get an empty. Still with so few choices in downtown NOLA, this is a decent option for dry cleaning. read more

Brought in a pair of jeans to have 2 inches removed from length of pants. Cost was $18.00 plus tax ..... OUTRAGEOUS! read more

Paying female customer ($40 worth of dry cleaning) in front of me nicely asked to use the restroom. Clear emergency. Employee said "no." I chimed in to try and change his mind. It wouldn't have caused any sort of delay. He refused. I called management afterward, and they (Troy) confirmed that "under no circumstances can any paying customer ever use the bathroom -- even in an emergency." They totally humiliated that lady. Beyond inconsiderate. I couldn't imagine them doing that to my mom or wife or daughters. I won't go back. They do not care and ownership/management doesn't want them frontline employees to care. Use their services at your own risk. Better options in NOLA. read more

4 days & 6 dollars to press a shirt? I give it 2 stars because I wasn't physically or verbally assaulted, but if I'm paying 6 bucks and waiting 4 days to have a shirt pressed, I would expect the employees to be well taken care of and friendly. Business doesn't appear to take care of employees or customers. Wouldn't recommend under any circumstances. read more

This was my first time here, as I just moved to the neighborhood and the location is convenient. They charged $45 to clean 3 articles of clothing. One was still very clearly stained and dingy looking upon pickup. If you're going to charge a premium price, you need to deliver a premium service. I won't be back. read more

i'm really pleased with this dry cleaning company. i'm super picky when it comes to this sort of thing because i don't like paying good money for clothes just to have them ruined by careless cleaners. i've been a loyal customer for the four years i've lived here and have only had one complaint which was quickly resolved. (for those of you who are interested, i received my clothing two different times, and they had an overwhelming odor of cleaning fluid. i mentioned it to the ladies who work at the register, and they made sure that my clothes were laundered correctly. i haven't had any further problems.) i've only met a younger lady and an older woman, and they have both been super cordial when i've dropped off my clothes. the younger one has actually remembered me on several occasions. young's isn't very cheap, but good service comes at a price. bonus for you multi-taskers: since this establishment is housed in a strip mall, you can buy cupcakes, a subway sandwich, wings, and a smoothie while simultaneously picking up a movie and mailing your ups packages. bonus for workaholics: open saturdays. read more

Excellent customer service. Everyone is so friendly and helpful. Convenient location, fast and professional. I have been using Young's for years and I recommend them to everyone that I know. read more

The lady at the front counter is great. They offer complimentary breakfast items in the morning. They clean items with care and it is not overly expensive, but most importantly they are close to where I live. My boyfriend says that his clothes came back with minor stains that were not there when he dropped them off, but I think they are probably from him. read more

Young's burned holes in a silk robe I had cleaned (without giving me any indication beforehand that it might be damaged), actually hung, bagged, and had us pay for it without pointing out the damage. When we pointed this out, they not only refused to refund the cleaning fee for destroying the clothing, but let us know that it happens frequently. Avoid Young's unless you'd like to pay them to damage clothing beyond repair, without a single apology. Following my review, Young's responded, again somehow blaming my lack of knowledge of how clothes get damaged in dry cleaning and again foregoing the opportunity to apologize. On Google, they went as far as calling my review a "total fabrication", which is absolutely the worst possible way to respond to an unhappy customer. We were refused a refund for the dry cleaning twice now, and we were only explained the risk of damage after the cleaning, not beforehand. There's no chance I would have taken the risk had I been informed. The worst aspects have been their response - defensive, rude, and dishonest, in that they handed the item off without pointing out the damage, and had us pay for it in the first place. Not a single apology, even here or on Google, both public forums where future customers can see that they are unwilling to accept responsibility and respond apologetically. Everyone can now see for themselves how Young's will respond should they irreparably destroy your clothing, straight from management's mouth. Don't take my word for it, take Dale's below my review. Don't forget to check out his response on Google too. read more

This is far and away the best experience I have ever had with a dry cleaning company. I actually used the Bizzie Box service which is a pick up and drop off service located throughout buildings in New Orleans. All you have to do is put your stuff in a designated locker and 2-3 days later your laundry or dry cleaning is magically done! Anyway, I needed to have my suit ready for a rehearsal dinner on a Thursday, so I call Young's Drycleaning and explain my emergency to the owner. He actually goes personally to pick up my suit from the factory and delivers it to the Bizzie box one day early! How's that for service?! Also he tells me when I am done with the suit to put it back and that they would finish the job since they did not get to press it. All of this topped off this morning after I go pick up the rest of my pieces in the Bizzie box and there is a free manicure kit waiting as a complimentary gift! I highly recommend this great service ! read more

Went to them a few times because of the convenient location and they did a fine job, then the last time, everything came back semi-wet and smelling like mildew. I was shocked and disgusted - my nice work suits and an expensive Moncler jacket. I hung the suits up to dry, but the jacket smelled heavily of chemicals and mildew. I called to complain, the receptionist was rude and unapologetic. Then they told me I could drop off the jacket to be re-cleaned or put in their "airing room" (can't remember the name) to remove the smell. So, I had to drive back and drop it off, and then drive back to pick it up. Do NOT send them your nice things!!! No apology and no discount offered. I will never go back here. read more

Worst service I've ever had! My kitten had a small accident on my comforter and I brought it in to be dry cleaned, AFTER I cleaned as much as I could by myself out. The woman, I forget her name, was so rude to me about the poop. Sorry you work in a dry cleaner's and handle gross stains. After she made a huge stink about having to bag up the comforter, she finally bagged it up and rolled the comforter in such a way that the poop spread EVERYWHERE in long streaks across the comforter. She was so rude I was too nervous to say anything to her. I picked up the comforter today and it still smelled like poop! Seriously looks like they put absolutely NO effort into cleaning in.. and I was right, they spread the poop all over the comforter and it looks x3 times as bad as before. So glad I paid $100 dollars for absolutely nothing. Also, the skirt I dropped off in addition to the comforter with an unrelated stain... Yep, still there. read more

Excellent customer service! I use the express service and Jennifer and her team go out the way to take care of anything we need. She even had something rushed for me and delivered it to my house. Thank you for everything you do and I definately won't be going anywhere else! read more

EDIT: A customer service rep from Young's called me to explain the rationale behind their policy of not accepting coupons on pick-up. Apparently the employee should have called a manager to ask for an override, but in any event the rep I spoke with promised that he would discuss accepting coupons on pick-up with the owners. I really did appreciate that Young's took the time to contact me about this. Two stars instead of one only because the actual dry cleaning job was perfectly passable. I will never understand why it costs on average $14 to clean a knee-length dress, but that seems to be the industry standard, so I won't penalize Young's for that. What I will penalize Young's for is their coupon practices. After I went to Young's the first time, they sent me a $5-off coupon. So when I needed a few dresses cleaned, I figured the coupon would take the sting off. What Young's did not tell me, and what the coupon does not state, is that the coupon must be presented when you drop off your clothes. They absolutely refuse to honor a coupon presented at pick-up. They say that they can't override the system, but with 21st century tech available everyone knows that is a load of crap. I hope the extra $5 was worth missing out on all my future business. read more

They do great work, are very timely and are nice. They even mailed me a generous coupon for Christmas.

Expensive and ruined my favorite shirt. I am shocked they didn't say anything about the shirt, it had blatant holes and wrinkles that they must have noticed when they bagged my clothes. Also failed to remove a stain that I pointed out to them, which I removed easliy myself after. I will not return. read more

The quality of service is always great at Young's. Their delivery service is awesome and always on point. The staff has always been very easy to work with. read more

worse service ever - after holding my jacket for 3 weeks because the manager is out of the country, no work done, 5 calls later - let's me know that the seamstress is on vacation so no work can be done! seriously? read more

I cannot say 'thank you' enough to Kenny and the entire team at Young's. We utilize the Bizzie Lockers at our building and upon my dropping off a pair of food-dye stained trousers that I was sure couldn't be cleaned, I received a personal call from Kenny and was told they would do everything possible to clean them. IT WORKED! They are amazing- their professionalism was matched with personalized attention and care for my item. I absolutely recommend them for everything from clothing to tablecloths. Try the Bizzie lockers if you aren't familiar - SO convenient! read more

NEVER USE THIS CLEANER! Youngs has ruined 2 very expensive suits and begrudgingly gave me credit for the replacements. These 2 suits were enough to sue for. On the third occasion they ruined a sports jacket they will not reimburse, claiming this is the Jacket's fault. i am puzzled how Youngs can take responsibility for the first 2 but not the third. I agree the jacket isn't worth the time and expense to sue for. Please beware of this sleazy dry cleaner. Running through the $2,000 credits I received from Youngs, I had to complain about "ring around the collar, collars not folded correctly and not creasing the pant in its original crease. I now use Dry Cleaning By Louis, and love them. I don't recall anyone asking me not to return. But that is clearly OK since it cost me more money than it should when using an honest dry cleaner. The fact still remains you ruined my clothes and you're not taking responsibility. What despicable diss honest idiots read more

I wish this place was good, because it's really convenient to my house. But it isn't. I took a nice dress and my husband's suit there to be cleaned. They couldn't get a small faint stain out of my dress and my husband's suit came back with these strange white patches on it. And when I dropped my stuff off, the girl at the counter was incredibly rude. I wish they were better, because they have locations all over and they give you free water and snacks. But they send out all the clothes to a central cleaning plant, so I don't trust that any Young's location will do a good job with the cleaning, which is ultimately why you go there! read more

I went in to ask how much they charged to clean a suit jacket. The lady working there gave me an estimate ($8.73) but said it would change once they "entered it into the computer." I asked if I could find out how much it would be before dropping it off, but she said it was only an estimate and I would only know once they cleaned it and I came to pick it up. That sounded wrong to me. Also, there were huge, brown water stains all over the ceiling, right above the cleaned clothes waiting to be picked up. I decided not to risk entrusting my suit jacket to them. read more