I had a small windshield crack and I just wanted a repair to keep it from getting worse. Called several other places and they would not do repairs, only replace the whole windshield. The owner is very knowledgeable and made me feel comfortable with the process. Would come here again next time I need work. read more

First of all the positive reviews on here shock me after what we experienced. If I could give zero stars I would! I called and wanted a price on a windshield for my Ford Explorer. Talked to the owner and he gave me a price. I called back to see if that was the OEM Ford windshield. He said no that it costs more. I told him our insurance covered a Ford windshield. So I called insurance and sure enough they do and she was going to call and set up. So then I get a call from the office lady. She asked all the questions to see if I had sensors and stuff and set appointment for two days later. I showed up (9:45am) and she seemed frazzled but finally found my paperwork in the stack of papers. She called her brother back in the shop to tell him I was there and had an appointment. He came up and got my keys and they took it into the shop. He then came up and was all freaking about the side plastic on each side of my windshield and wanted his sister to call and see if she could find parts just in case he broke mine. They began to argue in front of me and my son. He then walked out and came back and said "Oh, your car isn't a year model that we need to worry about." So then he went back into the shop. He kept coming back and forth dealing with some couple he called to come in for whatever reason other than glass. The office lady walked me back to make sure they took off all the stickers from old windshield. The old one was shattered all across. Not sure why they did that to get it out. Around 11:15 he came in to tell me he needed to drive my car to calibrate it. He said it would take 15 minutes. Thirty minutes later he showed back up. I walked out to get in my car and it WAS NOT a Ford windshield. I walked back in to tell him and he immediately started looking for his sister. She came out of the house behind their shop and was immediately rude. She told me she could get a Ford windshield in a week but they would have to take the one the installed out and put my shattered (because of them) windshield back in. Umm what?! So I got on phone with insurance company. I started finding things wrong inside my car and outside. I had glass all over my dash and in my seats. The middle sensor part above my rearview mirror was not lined up or put back on right. They scratched my hood and side plastic pieces. New windshield has epoxy on it. Plus so much more! Don't waste your time here. They could care less how they treat your vehicle. read more

I needed a windshield for one of my fleet vans. I called and Debbie was very professional and they worked with us and went out of their way to get it installed the next day. We will be using them for all our our fleet and personal vehicles. Glen did a great job installing it. I will be recommending them to friends. Thank you Glen and Debbie!! read more

I needed the windshield on my 2019 Subaru Outback replaced. My fleet services provider originally sent me to a national vendor in Odessa. Terrible experience. I demanded a local provider and was directed to Young's Auto Glass. I contacted Young's and was able to schedule the appointment at my convenience. They assured me that r -calibration of safety features in the Subaru would not be an issue as Subaru has installed their features inside the cabin and not part of the glass. They were able to install the glass within an hour or so. The other provider said it would take all day. They were friendly and easy to work with. Young's has been in Midland for a long time. Please consider using them if & when you need auto glass services. I highly recommend them. read more

I had A cracked glass from debris from oncoming traffic and they took care of my semi truck didn't even take long

When you explain to an individual what type of car you have & they begin to tell you to go to the dealership to get the glass, why would I ever come to you for business? I have a 2002 BMW X5 that has a broken drivers side window. I was trying to get it replaced & when I called this company, a lady with a very country twain asked me what type of vehicle it was & when I told her, her responds was, "You didn't go to BMW? I mean, most people who have those types of cars go to the dealership". REALLY MA'AM? That's your best response instead of doing what we planned in the beginning of passing the information to the person who does that job so they could call me back...instead you take matters into your own hands & instead of just answering the phones, you also loose company $? Good job! read more

I have never had bad service from Young's, I am shocked to see negative reviews here. Quotes were accurate and comparable to other windshield service companies in the area. Very professional and prompt service. They have repaired several vehicles for me in the last 30 years - never had any issues. read more

Very professional locally owned business. Very helpful, their work has always been exceptional!

Poor Service and they don't even have courtesy employees. They answer there phones when it is convenient for them. Save yourself the headache. read more

This company has the worst customer service ever!! I called early thursday (yesterday) morning to have my windshield replaced, they said theyd be there early afternoon. I said great then the lady asked if she could run my credit cards on the phone now and then the driver could bring the receipt with him when he fixes my window. Im SOOO glad I didnt let her charge my credit card because they failed to show up then at 345pm she called and said her driver went home "sick" and there was no other guy to do the work and they would be here first thing this morning, of course I said that was fine because it was too late in the day to find someone. Well this morning they also failed to show up. I called them at 10 am and they said it would be again early afternoon right after lunch. I called a couple other places to do the work. Had the windshield replaced by another company that was completely nice and it only took them 30 minutes to do the work. I called back to Youngs at 4pm friday just to see where the guy was that was suppose to be here this morning and well looks like once again he left to go home. GREAT CUSTOMER SERVICE YOUNGS just GREAT! (eye roll) Never will I go to this place, im telling everyone that needs a window replaced DO NOT GO HERE unless you like to be lied to and waste your money. So glad I didnt let her charge my card, I would have been stuck with shotty workmanship. read more