Our area hail storm forced me to try a new glass company to repair my windshield after it was shattered. I phoned Best Auto Glass when the shop I typically use couldn't fulfill my order. I was told that my windshield would need to be ordered but would be in on a particular date. I asked the gentleman if this was a guaranteed delivery and install date because I was going out of town for business. I was told that it was. On the day of delivery/install, the windshield was not in and I was told they had a more expensive windshield (+ $150-200) that could be installed that day.
I asked for a discount for the inconvenience. I received a $50 discount. I feel like the windshield should've been installed for the original agreed upon price. I didn't really have a choice, I had to have a windshield.
Windshield was installed that day and was pleased with the install. read more