Great company to do business with. Treatsyou fair and professional even on small job. I'd do…read morebusiness with them again.

From the owner: Specializing in: - Bath Equipment & Supplies…read more- Mirrors - Windows-Repair, Replacement & Installation - Building Contractors-Commercial & Industrial - Doors, Frames, & Accessories - Glass Coating & Tinting - Glass Doors - Shower Doors & Enclosures - Store Fronts - Window Tinting - Glass-Broken - Home Repair & Maintenance - Building Specialties - Windows - Door Repair

I've had several oversized bathroom mirrors cut to size by Permian Glass over the past few months…read moreand have never been disappointed. Every visit has been quick, easy, and professional. On one occasion, we had a minor misunderstanding regarding a mirror size. While I was explaining the situation to the counter staff, Shannon (who I believe is the owner) stepped in. After I briefly explained the issue, he immediately said, "I'll take care of this and get it back to you today." No questions, no hassle, just great customer service. As promised, I had my mirror back the same day. That kind of service is hard to find. The quality of their work is excellent, and everyone there is just great to deal with. I won't do business anywhere else other than Permian Glass. Highly recommend!

First they answer their phones . Staff is above & beyond great service. Work done excellent. Not…read moremore to say except this a great business in Odessa, Why bother with any other when you can get the best (service plus professional and just plain good people). Oh yep first time using them today & will only use in future (oilfield traffic/busted windshields )

I had a situation today dealing with the dust storms in southern Texas and a gravel truck that hit…read moreme 2x not just once about 3 miles from the first hit. When I realized more damage was coming if I didn't even get it handled; I was able to slide in, get back on the road very quickly. Having to travel through vs staying was absolutely perfect. I had my dogs with me and everything happened without a hiccup. The fix is perfect for my needs. At some point way, way down the road I might look into a new windshield at this point I won't unless I have another issue with stray rocks from gravel trucks. What a day of crazy weather and truckers.

Such a terrible experience! I travel a lot with work and have to replace or repair a windshield now…read moreand then so while I was in the area, I stopped in for an estimate. I felt a bad vibe as soon as I walked in. The women upfront were so cold and unfriendly. They acted like me needing a quote was such an inconvenience to them. I explained that I was in a rush but it just seemed to fuel their rude behavior so I just left and I certainly won't be returning. If they had been warmer and more professional about it then I would have been willing to wait. I would have asked for a manager but I could tell that this location is poorly managed. Simply because the projected arrogance stated that they have been getting away with poor customer service for quite awhile now. I'm not requiring some empty apology reply with a useless explanation. If whoever is reading this is truly concerned, then simply address the issue. Customer service is everything. I suggest sending your employees to specialized customer service training or replace them with better and more capable people.