Raintree Roofing Company replaced my 30+ year roof today. I first spoke with Mr. Grimes on Monday…read moreand here we are on Friday with a completely new roof. It was installed to my satisfaction. I am so pleased. Five stars and well deserved.

Charlie Grimes was extremely easy to work with when I needed a new roof on my home after a hail…read morestorm. He worked with my insurance company and made the process easy. His crew was prompt and completed the project quickly. He also upgraded the shingles to a grade 4, impact resistant shingle at no extra charge. I will definitely call Raintree Roofing for any future roofing needs.

Roofs by Nicholas exceeded my expectations from start to finish. Their team was professional,…read morecourteous, and incredibly knowledgeable. They walked me through the entire process, answered all my questions, and made sure I felt confident in every decision. If you're looking for a trustworthy, experienced roofing company, I highly recommend Roofs by Nicholas.

The roofing rep and his wife came out to diagnose a leak in our roof. Although I told him that it…read moreonly leaks when it rains, he proceeded to tell me that it was an HVAC issue and that I need to call an HVAC professional to diagnose the issue. This was during the fall when we don't even use our A/C. Fortunately, this was free.

Have a signed contract in hand wanting to give them business and they will not return calls or stop…read moreby to pick it up and get the ball rolling. I guess they have "too much" business or a major lack of time management/customer service skills. Guess I will take my business elsewhere. UPDATE: six months later and I am now receiving private messages from the owner telling me he does not appreciate my honest review. I'm ruining his business and he has a family to feed.... I did not "bash" your business and have not posted anything anywhere with the exception of this site. What I wrote was true. Move on and work on improving your relationships with your current and future clients.

Great experience with Ream Roofing: from initial consultation, to helping with insurance company,…read moreto roof removal, roof replacement and really cleaning up (no flat tires!!). If you want a local professional and quality, timely work call John. Can't believe they got it all done in one day too. Paul C.

We want to thank and compliment you and your crew on a job well done!!…read moreMy husband is an engineer so he knows when something is done right. He is so pleased with how you re-did the patio and shop roofs to be leak proof. Everything looks so professional. Thanks to you also for speaking up for us to the insurance office for the correct shingles. Your crew was courteous, hard working, and cleaned up the area amazingly well! You are all a blessing, and we highly recommend you! Thanks so much!

Charles Terry Construction never got around to doing any work for me. It took 3 business days for…read morethem to get back with me just to get an estimate and then rescheduling the estimate 3 times with short notice rescheduling presumable due to more important appointments. I decided not to get the estimate on the third attempt as I believe this is indicative of how the company will respond when getting the actual work done should I have selected them. Customer service is not high on Charles Terry Construction's list based on my experience.

This week my air conditioner broke and it was unbelievably hot of course. I tried to go through my…read morehome warranty, Choice Home Warranty, and they couldn't find anybody to send out that would work with them. I called HVAC experts and they came out that day. The repairman was at our house until after 9 o'clock at night and he did a wonderful job repairing our system. We also had mold growing in the unit and they cleaned that out and disinfected it with a product that will keep it from growing back. The office staff was amazing to speak with. They were so sweet and professional. The techs that came out were very respectful and answered all my questions and did wonderful work! I would recommend them to anyone who needed air conditioning/heating work! Great company!

was very nice and knowledgeable and was able to tell me what was going on. She changed my air…read morefilter and then she went up in the attic and found something that should've been connected that was disconnected so I'll need to get that fixed but I appreciate her pointing things like that out to me so we can have our running efficiently.

There is no way to sugar coat this unprofessional experience but to honestly say that after paying…read more15k, its been a repeated nightmare of what we have had to go through. First, the installers worked really late, up to 11pm several nights. The installers cracked the ceiling where one of the air returns is and it was never repaired. They showed up at very inconsistent times that caused an inconvenience. Its been 8 months now since the installation and we have had to call 5 or more times. We recently had a major leak that caused a 6x6 area that ruined the kitchen ceiling. Come to find out the installers did not install the unit correctly. The unit was tilted and leaked causing the damage. They also did not install the PVC pipe properly that allows water to flow outside. After bringing this to their attention, they sent an unexperienced tech out that cut a hole on the outside of the house into the siding. It looks terrible. It took them over a month to send someone out to make the repairs after we had to call a lawyer to send a letter to make them accountable just to have them complete the work. We also had to file a home insurance claim that sent out a water restoration company to detect any water damage an that no further water damage was in the ceiling or walls. We found out during this process of the water inspection, he had to enter the attic that most of the tubing was slumped over the rafters that was causing low to no air flow to most of our rooms. To this day, we have poor air flow in half the house. We have over 2000sqft home. And to make things worse, they do not communicate, they promise to show up and keep you waiting. These crews have shown up as late as 10:30pm. We unfortunately referred them to family who has had the same issues of non-communication, no one will return their calls. I know they are busy but this is ridiculous. I would have rather paid 2x more to have had dependable, trustworthy services. Please choose carefully especially for a new installed unit. This all has been an unfortunate experience but definitely a lesson learned.

Not sure who I did business with but the person who installed my unit used this company's name. I…read morewas totally unaware that it was not his business of which I am I'm still confused as who took my money for this unit As I paid him in cash. And the price was great but was changing during installation And my receipt did not reflect the price I paid of which I had to tell him to change it. That should have been a red flag from the start. I Had my unit installed in March 2021. The following month my unit had low quality of air in some rooms and then it completely stopped working. It took several calls for this person to respond and when he did I had to wait days to have it serviced. I figured they were busy, however, the day of my unit being serviced. I got the feeling i Was placed on the back of the list as I was explaining to the service tech of what had happen to my unit not working and had no heat for several days. The tech person became concerned as to why I had not called as soon as it gave out. The tech service men were not the problem it was the person who took my money that provides terrible services and communication with being placed as last due to the outside location I am in. The location or the drive was not a problem when he wanted my service to install the unit but as always you get what you pay for. On January 3rd, I had the same problems low quality of air and again it completely stopped working. I called again to have it checked out. Once again it took several calls as I waited for him to show up the days he stated and failed to come by. I then called the manager of this company to inquire of this person to service my unit due to the ongoing of messages and failing to show up on the days stated. The manager was on top of it. He assured me he would relay the message to get my unit serviced. I truly believe the manager is not aware of what is taking place and how his company is being affected by this person. after, it was serviced a few days later, I received a courtesy Call from the this person who installed my unit and once again the air quality was poor in the same rooms as before. Again, This person stated he was driving by over the weekend to a near by town and would come by to check it out. Once again, No show or courtesy call, kept me waiting as other visits of coming by to check my unit and not show up, I would have rather done business with manager of this company instead. I do not recommend the person who installed My unit. Its better to contact the manager of this company for a new installation or any issues you may have with this person In using this company name. I'm not going to give out his name but I'll let management deal with him.

Excellent work. The whole crew was great. Top notch service and workmanship. They did what they…read moresaid they were gonna do. The best part is, they left my place clean.

BAD COMPANY if you want to get ripped off then use them...charged…read more2200.00 to suppose to clean up existing driveway and do a couple of patches. When we asked them about the area that was the worst how much it would be to clean up that area James said 1200.00. The coating that they put on was so thin it barely covered and if you take a screw driver and go across it you can see the dirt...Don't use this company they are crap....

We had some minor issues with our roof and our solar tube skylight was broken. Jamie with Shephard…read moreRoofing assessed the issues and sent Ernesto and his crew out to make the repairs. They discussed the issues and what they were going to do, they did a good job of the repairs, and they cleaned everything up. It was a pleasure working with Shepard Roofing.

By far the most professional service I have received from a roofing company! The crews where hard…read moreworking and cleaned as they went along! If your in the market for a roof, give these guys a call, they are the best I have used so far!