Not only did they overcharge us, but they also had to come back to turn the water on. I will never call them again, and I suggest that you don't call them either. They came to Chesterton and we had a negative experience and so did the neighbor across the street. read more

Couldn't/Wouldn't give an estimate over the phone. Doesn't charge an hourly service rate like good professionals do... Instead uses a "Flat Rate." and won't disclose what that rate is or based off of. To me, a Flat Rate would be a flat hourly service rate. Apparently they charge per piece of the job regardless of actual time it takes to do it and call that a "Flat Rate." $545 for less than 1.5 hours of labor using $100 or less (my estimate since they wouldn't break down the pricing for me). I won't call them again since in my opinion the cost should have only been $180 labor, $100 (or less) parts, $40 removal fee (they did tell me how much to remove my old unit which I agreed to, shocker) for a grand total of $320, so I was overcharged $225! read more

Although this company was prompt in sending out a tech their prices were ASTRONOMICAL! I would not recommend them, they weren't able to give you any sort of rough estimate over the phone(even though the city gas company informed us exactly what needed to be replaced) this was clearly price gouging at its finest. I would not recommend this company. read more

So, I called Young Plumbing to replace a thermostat in my water heater....the fat employee spent all of 5 minutes looking at it, and then told me I needed a new water heater.......$1800......and guess what.. this water heater is only 3 months old......charged me $40...probably so he could stuff his fat face.....never again!!! read more

If you need any plumbing done, call these guys! I was turned away from a different company, I was told it was too much work, that they could come back next week. Then I called Young Plumbing, Tony came out and not only fixed everything, he made it look easy! He went above and beyond. Thank you Tony, I will be using Young Plumbing again. read more

Young Plumbing come out during the holidays and repairs were completed and reasonable price. These guys are good. Young returned my call and got here fast to do repair work on bath toilet. Young Plumbing come through for me and it was during the holidays. I would like to give them five stars, but I have been waiting for them to come out the finish the other bathroom. To be fair, I just recently called last week and requested a day in advance notice. They're working around my schedule just for everyone who reads this review. Call me back Young Plumbing. read more

We have had Young Plumbing out several times and have always had very good service. A couple of times the fixes were really simple and they have always charged a fair price, and we have not felt like we were over charged. If they can, they will save you money. As in a lot of this type of work, sometimes it just has to be fixed right and costs a little more. I trust these guys to do it right for a fair price. read more

I called Young Plumbing to install my new dishwasher and kitchen faucet. [I had removed the old dishwasher for them]. 2 plumbers arrived and quoted me 2-3 hours for $765. INSANE! I expressed how angry and disappointed I was in this quote. The job took one hour and 10 minutes (I timed it). I also called the main office and they had no interest in my complaint!! I repeatedly asked for a breakdown of the charges but the plumbers did not give me any detailed costs. The price dropped from $760 to $640 to $485 for a job that should have never been more than $250. I have discussed this with many neighbors and friends and all agree this was a total RIP-OFF. I would NEVER EVER use this company again and will continue to discourage anyone from ever calling them. I had removed the old dishwasher read more

If your a senior living on a fixed income DON'T call Young Plumbing!!!. NIPSCO was out fixing a leak outside my home and I asked them to check my basement because my NIPSCO bills recently went up. The man found a couple very small leaks in a 10 foot pipe noting where exactly they were. He shut off my gas until I could get a Plummer out to fix the leaks. I called Young Plumbing in the afternoon on a Thursday they came out heehawed about all the problems my gas pipes held and told me it would cost $1060.00 they wanted another $325.00 to test all my pilots for leaks, I told them I was on a fixed income and that would cost to much and declined the $325. test. It took the men a half hour to replaced a 10 foot black pipe, a coupling and a joiner. Now I know that black pipe is expensive and labor is usually one to two times the cost of material, but $1060!!!!! I would NEVER call this company again. I feel as though they totally took advantage of me. It was not a holiday, not a weekend, nor was it after hours they just knew I needed it fixed to get my gas turned back on and seen a single elderly woman to take advantage of. The man also sat around for around hour complaining about NIPSCO and the way the world is ran. read more

Eric and Shane came out today to fix my plugged kitchen sink. They did an awesome job and fair pricing for what work had to be done. The job was completed in a timely manner. Thanks to young Plumbing. Will definitely use them again for future plumbing problems read more

I give them 2 stars for coming to our rescue with short notice. My hot water heater was looked at and was told I needed an replacement costing over $1,000 dollars. The water heater was replaced by them around 13-15 yrs ago. I had another company come out and it was just a wire replacement and a cleaning. This place just want to replace and get paid. Such a rip iff. Don't trust them in your house! read more

We just had Paul come and instal a dishwasher for us he was was very knowledgeable and professional. Will definitely use this company again and recommend them to others. read more

My water heater was leaking. They were the only place that would come on a Sunday. John and Jay put in a new one and I am so thankful for their help. read more

Woke up to a hissing sound from my basement and found an old pipe with a leak spraying all over. Turns out I had one of those "saddle valve" thingys that apparently always turn into a problem eventually. Young came out when it was convenient for me, and in no time I was rid of the saddle valve and had a safe, reliable pipe back in its place. The guys were just great and everything was super clean when they left. I would highly recommend Young Plumbing when you need help with your piping, They are courteous, timely and explained to me just what I needed to have done read more

If you want to get ripped off call young plumbing. Wanted to charge me 4 grand to basically snake my septic. Called rotor router and they did the job for 230$. Would give a 0 star review if possible. Joke of a company. read more

Young Plumbing replaced a hose bib at the rear of my house for the amazing price of $245 for 15 minutes of actual work. I needed it done so I could use my water hose this summer. It was so easy to replace the broken bib. I wish I was able to do it myself. I am a disabled veteran on a fixed income. They did take $20.00 off the original cost because I am a senior citizen. I know they are professional plumbers, but let's be honest too. Sorry, but I cannot recommend Young Plumbing. If you are rich with money to burn, go away and use them. read more

I have used Young Plumbing on several occasions and always had good service. Last week I had them come out due to water coming up through the basement sewer. Tony and Shane responded and discovered the main sewer was blocked. After several attempts and a lot of hard work, Tony was able to break through whatever was blocking the line. He was honest and direct regarding the problem and did get the job done. He is an asset to the Young Plumbing company and I recommend this company. Dennis Z. Crown Point, In. read more

They came out promptly (within hours) for an urgent problem. Pleasant, competent guys, got right down to work. Everything is working well and I'm up and running. - Thanks so much, Tony! read more

Dont waste your time and money. We called out the "professionals" because our rodding attempts only resolved our issue for a week and our sink was clogged again and again after just a few days, I informed them of this and they still charged me 225 for rodding. Said that would fix it and I was adamant that it was not a permanent resolution and needed them to find the issue and fix it. Sure enough 1 week later it was clogged. When I called they stated they wouldn't know if there was a bigger issue unless they rodded first and that was step one for them so they saisI would have to pay for another visit. Very unprofessional please use a company that will look for and resolve the issue not disregard what you are telling them and charge you 225 dollars for you to end up with ZERO resolution. Seriously paid money for absolutely nothing. read more

Dishonest, lazy people. Instead of trying to fix the problem they said it was broken beyond repair and wanted to replace it. Ended up being clogged. We used a degreaser and it started working just fine. read more

I was very happy with Laura receptionist courtesy as well as prompt service by service techs Tony and Shane. Explained things very well. In and out quick to repair. Cleaned after themselves. I would call again. Thanks read more

Well every company has good and bad reviews but, I got to tell ya. It's been raining almost everyday for the last three weeks so, every call to a plumber is 911 call. Unfortunately, mine was no different. I must've called 10-15 other plumbing companies and they were at least 2-5 days out. One guy was supposed to come out at 8:15 but, when he didn't call. I decided to call these guys. (The other guy had horrible reviews but, I needed a plumber right away so...) My sump pump had gone out and I had 1-1/2-2 feet of water in my drop down crawl space. I called them and they were out in 45 minutes. Tom was glad to see that it wasn't a bunch of mud and muck. He put his watters on and jumped in down there. He picked up the old pump by the pvc pipe ( he was replacing that pvc anyway) Apparently my brother in law didn't use any pvc cement when he placed the last one because it all came apart. He replaced the pump and put in a check valve ( because my brother in law never put one in either) Not just any check valve either.It's called a magic check valve and has a 1/2 lb spring on it so that it doesn't slam shut and sounds like someone is breaking in your house...... Anyway great job guys! The prompt service said it all to me as I said many companies were far too booked up or didn't respond at all. Thanks for being so responsive in a desperate situation. They are far and few between with plumbers. As again they are all over booked with this rain. Hence, the 5 stars. You guys deserve it. read more

Mike and Tom came to my home to replace my pump reservoir, which had developed a leak after several years. Their work was fine, but my issues began after they finished. My pump/well is under my house, yet at job completion, while Mike and I talked near the well Tom entered my home and spent at least 10 minutes unescorted. When I confronted him, exiting my home, I asked him why it was necessary that he enter my home. His response, "I was looking for you guys". He knew very well where we were but failed to be honest why he was in my home. Bear in mind I am a 69 year old widow, so I am a bit paranoid, but having a workman enter my home, with no just cause, is unacceptable. I called the office to report this intrusion and asked for a Supervisor but was told none was available. I then asked for Tom's name so that I could eventually tell someone at the company that I found his behavior unacceptable. The woman at the office was adamant that "we don't offer the last name of our workers." I eventually called the police to report this intrusion and was assured this type of behavior was not within the norm of regular business practices. Workmen serving the public need to be more sensitive to people's privacy preferences, and companies hiring those workmen need to be proactive. This experience tells me Young Plumbing is used to hearing complaints about Tom, or even Mike, who quite possibly served as a lookout while Tom was in my home. NEVER AGAIN. I URGE YOU TO NOT USE YOUNG IF YOU VALUE YOUR PRIVACY. read more

I called Young Plumbing due to having a backup in my basement. They came within an hour and assessed that it was the sewer injector pump that was the problem. Since my house was fairly new, they told me it should be covered under my warranty and did not want to take my money. I appreciated the advice. I called the plumber in my warranty and also checked my warranty and the injector pump was not even listed as covered. I called Young back and asked if the guys could come back and fix whatever the problem was. They did and it ended up being a blockage in the pipes. They got the blockage cleared, and checked to make sure my pump was working as it should. I would recommend Young to anyone who has a plumbing problem. Thanks. read more

John was the only plumber of 6 I called that answered in my emergency and did the repair quickly and efficiently. Thanks!

Called about our water heater and they sent someone out in 30 mins. replaced the pilot and the device it's self for 625. Kinda pricey but worth it to get our water heater working again. read more

They came to replace a broken valve to my dryer. Instead of replacing the broken valve, they added another valve to it. Charged us $225.00 for a $10 valve. Don't ever call this company for anything but being ripped off. read more

They replaced a 3/4" shut off valve at my parents house who are retired and on a fixed income for $485.00 they were there minutes and the part is no more then $20.00 talk about ripping off senior citizens. Carl P. read more

Young's fIxed a leaking toilet about 18 months ago. Job was done ok, but the quote was extremely high for a basic, quick job. When I questioned it, the plumber immediately took off a percentage, which was a big red flag to me and made me feel like they were seeing what they could get away with. I know now that what I eventually paid was still not a fair price because I have used other plumbing services since then. read more

Just got my new water heater. Very happy with the service. I upgraded to a 50 instead of 40. Waiting now for my hot water. They took the old out (which was pretty beat up and leaking) did not get any water on floor. I would call them again. 4 stars only because of the price but they did try where they could to save me money. I would call them again for service. read more

They responded promptly (even though not an emergency). The plumber and his apprentice were very courteous, clean, and professional. And ridiculously expensive. $470 for less than 2 hours work, including going for the part. But, that is what they told me it would cost, hence the 3 stars. It would be 5 stars if not for the price. read more

Service and workmanship are good but like another review said they use flat rate. Installer was nice enough to change code to save $50 but replaced a valve and 12" of copper cost $345....parts about $30, took 35 mins. Like the workmanship but way over price. Charged $190 to cut hole in drywall to access a pipe. I've learned you need to find a plumber and electrician to trust and be fair. Still looking. read more

I needed an emergency plumber for a water leak. They came out when requested, gave me a quote and fixed it all within 2 hours. The price was reasonable and the work was perfect. I will always use this company. The reviews that state the company is pricey obviously do not know what licensed plumbers charge. read more

Friendly service, but expensive and not thorough. I had a Tom come out and was very polite and joying. I gave him a list from the NIPSCO technician who had came out to detect where the gas leaks were. Tom read over the list and verbalized that he understood, and quoted me a price of $540 for everything. Tom changed the gas connection behind the stove and a connection leaving the furnace. Time in house, roughly 20 minutes start to finish. Tom left and upon checking what everything looked like, I noticed HALF of the list from the NIPSCO person was not done. I called Young Plumbing, who put me in touch with Tom, and he stated it would be ANOTHER service charge of $40 just to come out, and additional cost for whatever he had to do. Do yourself a favor and shop around. read more

Had them come out to check for an intermittent leak. They insisted there was no leak. Had them change the shower head arm to a knew one that I had bought, less than 5 minutes of work, and was charged 150 dollars for That. Seriously overpriced. Then the next day more water leaks. Had another plumber look and found a leak in the kitchen sink pipes. Don't hire young plumbing, check thumbtack for a plumber, you will get better plumbers, better service, and much better prices. read more

I will never use this company again. I called them because I could not remove a leaking faucet without breaking it. They could also not remove it without breaking it. So I need a new faucet. They pull one out of the box and tell me it's $470 total for it to be installed. I ask if I can go to Home Depot and buy my own. They say yes, if I can be there and back in 30 minutes, which I can't. I'm trying to decide what to do. Then they tell me it's a $325 faucet and the install is the rest of the cost. I don't want to pay another company a service fee to come out and $145 for removal of the old faucet and new one installed seems reasonable, so I agree. Then I see the box for the new faucet with manufacturer, brand, and model number. Look it up online and Home Depot has it for $120 and other places have it for a similar price. So I question the cost, then they say I'm paying for the warranty and they don't know what their boss pays for their products. I already signed the work order so there's no way out. They are a rip off and they are liars. There are plenty of other plumbing companies out there and I suggest you find one of them. read more

We have used Young Plumbing several times in the last few years. We have always been pleased with their prompt service (This last time they were here in 30 minutes), professional service people and fair prices. I highly recommend them. read more

I called several local (Michigan City) plumbers for two days in a row and got no call back. Young Plumbing answered first call without me having to leave a message. They came early the next day and quickly diagnosed the problem, fixed it, and left me with a "good as new" toilet with NO leaks. Tony is a genius. If you call Young Plumbing - ask for Tony. You won't be disappointed. read more

Very prompt, professional, thorough. Would give 5 stars but I think they are pricey. But that is relevant I suppose. $335 to replace a shower valve that took literally 10 min? I will shop next time. If it's a fair price I'll continue to use them based on what I led in with. In NWI, we are starved for good quality contractors. Update. My faucet continues to drip. I will call them and post their response. read more

I had a problem with my water heater the man came out said it was my gas valve. charge would be 380 dollars. to save me some money i had it replaced by a friend an after i spent? the money for the gas valve it was not the valve . so the service man was wrong,,,it took him 5 minutes to make the guess... read more