been coming here for many years best place in Kelowna !! very clean friendly staff and the best…read morepedicure :)

To celebrate my daughter's job, we splurged and got manicures and pedicures. We've been here…read morebefore, and have had okay experiences, however today, it was the worst I have had. Just to note, I'm the type of person that finds the positive in everyone, but the young male (wearing ear buttons/earrings) nail-tech that did my nails, clearly made it aware that he did not want to be there; checking his phone regularly, not talking to me, nor making eye contact, just making rigid, impatient hand gestures. For starters, he filled the foot tub with scalding water, didn't trim my toenails, or fingernails, nor clean under and around each nail bed (I am an avid gardener and painter, so it was strikingly obvious). After the pedicure, he didn't guide me to the manicure tables (many were unoccupied), but proceeded to buff my nails standing close beside the massage chair I was sitting in. I couldn't quite position myself so as not to be uncomfortable (my elbow could only bend so much), while he gestured and expected me to suspend and hold my arm up. THEN he teetered the UV lamp on the side arm...which kept sliding down, so he grabbed my other hand so I could hold the top of it! -and no matter how it was positioned, it shone right into my face. It was so awkward trying to position myself to get each hand inside the lamp. This didn't phase him. In fact, what did phase him though, was the 'massage' chair, and he right away, leaned over me and turned the power button 'off'. Remember, he was continually checking his phone as well. Towards the end, as my hand was in the UV lamp, he walked away. No idea where he went for such a length of time. The UV lamp was not on a timer, so I didn't know how long I should leave my hand in there. Anyway, by the end, I was so frustrated, and thinking this was a total waste of my money, and then noticed a lady who he sat in a few chairs over from me, so I quietly mentioned to her...'don't have him do your nails, it was an awful experience.' She loudly answered me and said "YEAH! THAT"S WHY I AM HERE AGAIN! HE DID MY NAILS YESTERDAY AND IT WAS HORRIBLE!" !!! For the first time ever, I left no tip. He loudly spurted something in Vietnamese to the rest of the staff as he noticed the receipt, which I can only surmise what was said. Shame on him and that establishment. It should be shut down.

I had a really nice experience at this place. Friendly workers, clean space and generally pleasant…read moreatmosphere. I got a new acrylic set and absolutely love them!! She did a great job with the details I requested and everything she used was clean. I came from out of country and was a little scared as many of the nail places around Kelowna didn't seem to get great reviews, but I was happy with the results from this place. Nails are cute and the price was fair.

Omg my first time here and it was so lovely the lady doing my nails Jen was so so sweet and checked…read moreit to make sure the nails were okay and I liked them, she kept up convo and the overall vibe to the place was great. I loved my nails and will definitely be going back!!

Very well priced pedicures in a super clean and comfortable environment. Love the massage chairs!read more

Angie did a beautiful job,I didn't have a appointment but they managed to fit me in while the shop…read morewas busy.friendly,professional and artistic and did a lovely job on acrylics in a hour!wow so fast and they turned out really nice !will definitely go back :)

This place is the worst pedicure Ive ever had. Ive never left a review before but I felt I needed…read moreto with my experience with this place. I got a pedicure 2 days ago and now my toe is infected, I saw they use the same tools on everyone without sanitizing them in between clients, the girl doing my pedicure didnt change her gloves going from the appointment before me, mine and the appointment after mine. That is completely disgusting to me and clearly my toe infection is a result of their unhygenic practices. Also my nails were horribly shaped, some of them are still long and pointy and others are short and round. DO NOT GO HERE

Parts of my nails don't even have shellac polish on them, the edges are rough and i don't feel we…read moregot a great pedicure for the price we paid. I would not recommend and would never go back.

I have been going to Crystal nails for almost 10 years! I love the honesty and hard work that all…read morethe ladies give you. They pay attention to detail and your nails looks fabulous every time! Their prices are fair and the staff is friendly

Kim was amazing! Showed her the photo of what I wanted and it turned out identical. Didn't rush,…read morewas very precise and made sure there were no mistakes. Beyond pleased with the outcome and will be going back to her:)

Awful nails done/ plastic crap, could have done better with Temu nails. DONT go thereread more

From the owner: Femme Fatale Beauty Co. Inc. is a luxury clean-beauty salon in Kelowna specializing in advanced…read morenail artistry, lash extensions, brows, facials, tooth gems, tattoos, and aesthetic services. Our salon is known for combining high-end beauty with strict hygiene standards, professional artistry, and top-of-the-line products trusted throughout the beauty industry. We proudly use industry-leading brands and clean formulations, including HEMA-free gel systems and professional skincare lines, ensuring our services are both high-performance and mindful of client safety. Every service is performed with meticulous attention to detail, proper sanitation protocols, and a commitment to delivering results our clients truly love. At Femme Fatale Beauty Co., we believe beauty should be both elevated and inclusive. Our space was created to be welcoming, comfortable, and a safe place for clients from all walks of life. Whether you're visiting for detailed nail art, luxury lash extensions, professional skincare, or a custom tooth gem or tattoo, our team is dedicated to creating beautiful results in a professional and supportive environment.

My girlfriend was visiting from out of town last week and we decided to go to the Wellness Spa…read morewhere we had been two years ago. Since we had such a nice experience the first time, we expected the same wonderful service and experience the second time and they did not disappoint. Ashley and Raylene (sp?) were professional and kind, and gave us both a wonderful relaxing massage and foot detox. My friend and I were side by side in a very serene and soothing treatment room. This will absolutely be our go-to spa for any future treatments. Highly recommend!

Really great spa - easy to get to, can book online, flexible and friendly service. Had a great hot…read morestone massage. Would encourage anyone to visit here for some R&R in the city.

Love getting microderms from Kristy. Being a dude I was a little apprehensive and honestly didn't…read moreknow what they were but she explained everything very well and felt great after. My wife doesn't have to pick at my blackheads anymore so that made it worth every penny.

From the owner: Gel nails, Eyelash Extensions, waxings South hill designs…read morejewelry