I had a really nice experience at this place. Friendly workers, clean space and generally pleasant atmosphere. I got a new acrylic set and absolutely love them!! She did a great job with the details I requested and everything she used was clean. I came from out of country and was a little scared as many of the nail places around Kelowna didn't seem to get great reviews, but I was happy with the results from this place. Nails are cute and the price was fair. read more

Exotic Nails & Spa - Nail Salons Near Me - Kelowna, British Columbia

Omg my first time here and it was so lovely the lady doing my nails Jen was so so sweet and checked it to make sure the nails were okay and I liked them, she kept up convo and the overall vibe to the place was great. I loved my nails and will definitely be going back!! read more

Exotic Nails & Spa - Nail Salons Near Me - Kelowna, British Columbia

Came in here for a pedicure today, and was treated by friendly, caring staff. Would highly recommend the paraffin foot treatment!

Well to start us off I had to wait 50 MINUTES after my booked appointment time to get the worst experience ive ever had at a nail place. THEN the nails were WAYYY longer than desired even after asking to get them shortened TWICE. They cost 75 dollars with a tip for BASIC white french tips. LIKE HOLY COW IM NOT MADE OF MONEY. Then by the time they finished it was like 8:45pm (i got there at 6:20pm) and a strange nail tech asked to drive me home like hello stranger danger! read more

I've been getting my nails done regularly for several years now and am always happy with the results! Lisa F read more

Honestly, this is the worst place I have been for a pedicure in Kelowna. Booked an appointment for two people, but we were only given one person for the both of us so it took forever. I don't mind a pedicure taking more than an hour if you get the works...massage, scrub, hot stones etc. The man "helping" us was quite rude, he seemed overly annoyed and that it was an inconvenience to get regular polish, very pushy to go with gel instead. My feet are still very rough... it was the bare minimum for a pedicure as in my nails are trimmed and painted, not worth 50 plus tax and tip. read more

Horrible nails and customer service. I asked the nail tech to make my nails sparkly and non-translucent as I had a Pinterest picture on the desk open to see. He told me it was too late to change it and "next time." They took 2 hours to do and my paint is already chipping. It's been two days. I'm not even bothering to go back and get them fixed as I know they will refuse without pay. I also walked into the salon as a man was on the phone with another nail salon and was fighting with them at the front desk. Horrible place, horrible service. Crystal nails is way way better! read more

My mom came here after having an awful experience at a different spa. It was so bad that she walked out in the middle of her appointment. The lovely people here at Exotic took her in and fixed her nails all up! Thank you so much, you made her horrible day WAY better!! read more

This place rips you off. It says $50 on their website and then they charged me $73 for a simple gel nail. Staff was also really rude

I made my manicure and pedicure appointment for 3PM and the owner had the audacity to blame me for not having enough time to get the acrylic nails I wanted to get! I had to wait over half an hour before I got to sit in a tub of water for my pedicure. I mentioned I needed to be at my event at 5:30 which the owner responded with - you'll be out of here by/before 4:30.. I knew that wasn't going to happen. But being calm and thoughtful I didn't make a big deal nor did I want to them to rush the job a do it poorly. Once they start on my manicure I told them that it's fine I'll just have a Gel manicure because last time it took over 2 hours to get my acrylic nails done and I had less than hour now before I had to go home with less than half an hour to get ready. This MALE OWNER YELLED AT ME and blamed me for not having time to get my nails done because I took too long to pick a colour! He even misplaced the original colours I decided on!!! Very rude selective service and poor management. On their board it shows manicure and pedicure $55 and last time I got gel shellac mani and pedi he told me $65 TODAY my totally was $99.75. TERRIBLE BUSINESS TO SAY THE LEAST read more

I love going here for pedicures. They do a fantastic job and even regular polish lasts for weeks and weeks. Don't go here for a acrylic manicure though. read more

Tyson was absolutely amazing he was friendly and really understood what I needed, I received a pedicure from him and I was liking the foot rub so much he ended up doing an extra 15 more minutes for me. I also received a manicure from Linda and she was excellent. Only negative thing I would have to say is maybe more communication in the salon would be better. Everyone was silently working instead of being interactive with customers. BUT I WOULD GO BACK. THANKS A TON XO! read more

Don't waste your time getting gel nails. They DO NOT USE FORMS. The technician barely roughed up the tips she glued on and within HOURS my nails started lifting. I wasted $70 on these garbage gel nails. I WOULD HIGHLY NOT RECOMMEND. The salon was filthy and they also used dirty non sterile tools on me that came directly from her miscellaneous drawer. Her nail clippers weren't sanitized nor we're he nail files. Extremely disappointed in this place. Would never return. Hopefully my review saves you time and money. I will be returning to the salon today to have them remove this horrible garbage set. read more

Best place to get your nails done! I got a complicated design and it turned out amazing, prices are great too!

Gel polish chipped and peeled with 2 days. Didn't go back to demand fix as I was on holidays. Pedi was rough. Way over priced! Will NEVER go back EVER! read more

I am a regular customer and Linda is the best in the business. Family endeavour and lovely people. Recently, holiday home for their Happy New Year celebrations necessitated some outside help to come in and unfortunately the "help" did not do a very good job on my nails!! That won't stop me from going back but will wait for Linda or Kevin!!! read more

I love my nails but this was way to over priced I was told it $55 then it got to the price of $70 because of the shape and the length.

Worst pedicure/manicure I've ever received my entire life. The man who did my nails finished my pedicure and my manicure during the time my sister in law had her pedicure. No cuticle oil, no hand scrub, no lotion on the manicure. When questioned about whether I would get hand cream while the technician was finishing my top coat, he said he'd give me a hand massage after my nails were done. Needless to say, he could only rub lotion onto my wrists. My heels are really rough as he used a grater on them but didn't buff them after. Honestly not worth the money. I gave him a tip as I felt obligated but wish I hadn't. read more

I had a fantastic experience here! They took me as they were closing. I love my nails! Very friendly staff also. Will go back for sure. Thank you read more

Nails were ok, but the service was awful. Showed up, then I was either switching chairs or switching nail techs. Near the end, the owner then mentioned that I would have to go to the bank because the debit machine was down. They were closing at 5 and the owner was getting irritated because it was 10 after (which was not my fault), and he then went outside and SPIT ON MY CAR. I couldn't believe it, I will never come here again because of the owner. read more

I have gone here for acrylic nails for many years. The do an amazing job and in 10 years have only had 1 breakage. I get endless compliments about my nails and how natural people think they are. The staff accommodate every need for fills. Only complaint is that they speak poor English. read more

definitely crappy place never will go back they were nkce but they didn't speak up very much on what i wanted and had shown a photo i like my nails but he didn't do my cuticles.. don't think they know what they're doing would go back if they had proper stuff instead of just nail polish from like the dollar store.. ‍ had me switch from the guy to girl but like wtf? whack don't go there it's cheap tho read more

Exotic Nails & Spa - super cute but like didn't have many colors at all and didn't do my cuticles... - Nail Salons Near Me - Kelowna, British Columbia

Went for an eyebrow wax, and left with 1 1/2 eyebrows. Which, I guess, is slightly better than none. However, I went in with 2 and kind of expected to leave with 2. read more

Worst manicure/acrylic nail removal EVER! I had acrylic nails on and wanted them taken off. The woman proceeded to take them off by pushing another acrylic nail under them! Finally after the 4th time of telling her "that hurts" I asked if she couldn't soak them off or file them off! She finally, reluctantly filed them off. Two of my own nails ripped to the skin when she took them off and weeks later my nails are horrible with an infection in one! Will NEVER go back here and the manicure that followed was just putting clear polish on and that was it! read more

whenever i go there they often times glue my nails on and before clipping them they get up and do someone else's nails. they are understaffed and speak little english. i asked a woman to push down my cuticles but said "it was fine" even though they are very over grown. a couple of times i had to take over and shape my nails myself because they weren't doing it to my satisfaction. read more

Definitely would not recommend this place for ANYTHING. A friend had told me that she got her accrylic nails taken off here, and they wrap your nail in acetone and take it off gently. Nope. this man used an electric file which after it got through a bit of the shelac and closer to the nail it got HOT and really fast, and your nail beds are incredibly thin and fragile. I kept wincing in pain as it actually hurt really badly and I tried to withstand it. He kept saying, is it hot?? And I would say yes its very very hot. After he just kept on going and it actually heat up so much on my nail I thought it would burn me, reflexes kicked in and I accidentally pulled my hand away. The man looked up and glared and me and said "Its hot, but it doesn't hurt THAT bad" And i said yes actually it's extremely hot and hurts very badly. He huffed then decided instead he was going to PRY my nails off using a piece of plastic. I was already one hand in and since it hurt less than the hot file I just sat there trying not to wince in pain and let it happen. I also want to add he was very careless with the electric file and after words I had little scratches and knicks cutting through my cuticles and also on the skin around my nails. Now i'm not one to judge if a man puts fake nails on but I just REALLY doubt this guy has ever had to take fake nails off, especially the way he did and I dont think he had any right to tell me "it doesn't hurt" and be glaring at me when i'm in a lot of pain. I have multiple tattoos... I can handle a bit of pain but these people just don't give a shit about you whatsoever. Don't go here. read more