I've been going to Viva Nails for the Gel application for at least a year now. Mostly my nails were…read morefine, but due to a lack of understanding on their part I don't always get what I have requested....shape design etc. I have never felt comfortable with them speaking among themselves in their own language. I find it to be rude. But....what has really made me unhappy is, when I completed 10 sets of Gel nails I was to receive a free set. An employee had written twice on my card that i had regular manicures, so I was denied my free set. I have only ever had Gel nails done at Viva and tried to explain that it must have been a mistake. However I was still denied my free set. I've told them I'm an unhappy customer, but they don't seem to care. I've made my next appointment elseware.

Philip is absolutely amazing!! He did a beautiful job of my French Manicure. Highly, highly…read morerecommend.

Bianca was Amazing made my hair look refreshed and the exact colour I wanted, well also being super…read moresweet and awesome to talk too ,great experience 10/10 all employees were amazing

Not my favorite hair salon. Although the building was clean and organized the stylest didn't talk…read moreto me at all, was quite rude and she cut my hair uneven.

I have been going to this salon for 4 years now and my hair has never been healthier . The owner…read moreLisa is so passionate and knowledgeable. Such a fun yet relaxed vibe as well. Highly recommend!!!

If you're looking for a cruelty-free hair oasis, you've found it! One of Kelowna's only salons that…read moreI know of (other than Aveda) which is conscious enough to not use animal tested products. The girls are all very talented and their services highly sought-after so you just book in advance! You can feel great knowing that no animals were harmed in the making of the delicious smelling products they will use in your hair.

After calling all other offices and comparing price quotes, reviews and talking with my girlfriend…read moreabout everyone we know and where they went I decided on here. I wanted Juvederm lip fillers and this would be my first time so yes, I was nervous/excited and my gut was in a knot. Kim was my injector and she was very friendly, knowledgeable and professional. It was a surreal experience and the hours leading up seemed to drag by but once I got in there, things moved nicely and before I knew it we were done. We used 1 syringe on my lips and Kim did an amazing job! I want my lips to stay exactly this way but I understand that they may be a bit swollen. My biggest fears were that a) I wouldn't see a change and would therefore have just wasted 500(or so) bucks or b) have them look awful. So I was soo relieved and excited at the end result when I looked in the mirror and they looked awesome(you could say it was a fun and pleasant shock). I asked for a sexy pouty (Kylie Jenner (I know I was embarrassed to ask but still)) look and Kim knew what I was goin for. One of the things I read online was to make sure you get a doctor to do the injections, well I looked into that and the price does go up quite a bit, but honestly I have no negatives to say about my experience at Okanagan Skincare and am very glad I chose them. I'm happy with the result and will be going back when I need a touch up(let's hope it lasts forever though;) Stats: female/26/Juvederm-ultra; 1syringe/$500.00 Update June 21: after my first visit I decided I wanted more so I went a second time and had Kim again. She was as great as ever and my lips looked good right away! Unfortunately though after a week or two I wasn't seeing that much improvement, which was probably just my face shape(lip contouring) or my body metabolizing it quickly. So obviously after shellin out a good chunk of change I was disappointed that I my lips didn't end up the way I wanted them to:(. So, without much expectations for anything I ended up calling them and explaining how I felt. Vivienne was working the phones and was so helpful and understanding, she made me feel at ease and hopeful that something could be done. She booked me in for Tuesday and I just got back from there! You wouldn't believe it! They treated me so nice and gave me a complimentary syringe, which was more than I could have hoped for. So no matter what, I am so pleased about my experience with Okangan Skin centre and really feel well taken care of. Thank you so much!

Advertised as a dermatologist clinic, but you'll only talk to Nurses instead of the Dr who…read morespecializes in skin care. My first contact with Okanagan Skin Care Centre was over email, and then booking an appointment with email as well. This is an awesome practice to have for businesses looking to increase traffic or business. Now when I got there, I told the Nurse I wasn't interested in any sort of facial scrubs as they all seem to be like proactive (this is an awesome product, pay us). The nurse agree'd that proactive was overpriced and overvalued for what it actually did - this then segued into the nurses pitch for their own line of facial scrubs, toners, anti-aging, and revitalizing products. When talking to a medical professional, I take them at face value as I trust the education they have. DO NOT TRUST THE PEOPLE HERE, THE NURSES ARE SALES PEOPLE. I was sold a $300 package, which was originally $600-700 but a few products taken away ($60 lotion, really?) to make it cheaper. They tried selling me a tube the size of 2 fingers that cost $160 - I couldn't even listen to what it did as I was hemorrhaging through my wallet at this point. Long story short, someone I thought I could trust ripped me off. I now have 3 bottles of face cleaner that don't come close to what the nurse told me they would do. I've had better success going to a general MD and asking for a prescription of whatever comes to their head first. At least it's covered by health care, proven to work and won't make me feel like I've had money taken from me without anything to show for it. I guess $300 is the price I pay to find out there are untrustworthy people in Health Care. Kimberly - you sold me snake oil with a smile on your face and I'll never forget it.

amazing tanning salon! up to date bulbs, friendly staff and the cuties puppies greeting you!read more

We have been going here for the past few years. My spouse and I found this place with the help of…read moreother reviews and the location is great as we live near by. I'd give 5 stars if it were cheaper. I found the prices to be more expensive than other places but I've had bad experiences with the cheaper places here. They change the bulbs regularly, do a great job at keeping the beds and place clean, very friendly staff and they always squeeze us in quickly when they're busy as we never remember to make appointments. I don't enjoy using tanning beds which narrowed down my options, so having 4 stand up units is a big bonus for me. I find it weird that I'm seeing bad reviews. Maybe I have yet to meet the owner lol

Went for a massage today, and it was supposed to be a couples massage when we arrived. we were…read moreput in two separate rooms. Very disappointing. I specifically called to ask if they offered couples Massage, and they assured me they did. so we paid big bucks, for something we did Not receive. Sincerely disappointed.

Very disappointing. I called and booked an appointment to have my hair and makeup done for my…read moreengagement photos. They failed to tell me when I was booking that they were not doing any makeup services due to covid. The girl on the phone told me I was all booked in for hair and makeup. Four days later, I got a text to confirm my appointment, I confirmed. Then got a call, saying they were not doing makeup at all and they booked me in error. This was the day before my photos. This was 4 days after I booked. It left me no time to find someone else to do my makeup for my photos. I also wasn't apologized to, or even offered anything off my hair appointment for the trouble, was just told to go try Mac or Sephora.

Another amazing hair transformation by Charlotte Roberts This salon has the best vibe. The staff…read moremakes you feel special as soon as you walk in-everything from the consult where they truly listen to the hair wash/massage to the final hair transformation is perfect. if you have never gone there I would highly recommend it. You will be glad you did!

Customer service, not discrediting other employees. Already had 5 hair extensions fall out, bald…read morespots and damaged hair that will take a year to repair. Colouring was not full roots and zero trim, I cut my own hair for $778.00. Was NEVER informed of a pay increase because "I do a better job then the other girl (Hildy). Give them free gifts and they act like a set of Kelowna Mean Girls. Ignored my calls and took the money. Very happy the tip was $0. You owe me half back at least and the previous dresser was amazing! Sad to bad talk other employees. Your experience shows how bad the school you went to was Yelp! them and demand being re taught. As a business owner please inform clients when your raising the prices per technician.

Several months after my initial, disappointing visit, I receive a call from the Owner - she was…read moreconsiderate and understanding and expressed her disappointment regarding my previous experience. She invited me back and offered to do my hair "as a gift" to make up for what had happened. I went back last week and was treated very. The stylist I was with this time did a very good job and everyone was a lot friendlier and more professional. I am impressed that she called me up and sought to make things right and now feel confident that I would go back and see this stylist again. Thank you.

The best stylist you can get in Kelowna. Best for styling to suit your face. Love my colouring too…read more I trust Janinne and her sense of style. Also they have the best selection of jewellery and hair accessories scarves. love love the stuff they bring in!!!