Good prices and great service! The cleaning quality is…read moreexcellent. The staff is very friendly and professional.

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

J J absolutely CRUSHED my wedding dress alterations. We brought my dress in on Monday morning…read moreneeding the top to be taken in and the hem to be done. He completed the top part in 30 minutes and then the hemming over 3 days. My wedding is in a month and was not expecting to it to be done so quickly and the quality is unbelievable! HIGHLY recommend J J for all your alteration and dry cleaning needs. Cannot express how happy I am (not attaching a picture as I want my dress to stay a surprise ;p)

I came in to get a new suit hemmed. The process was quick and easy. The changing room was located…read morein the waiting next to the large mirror. He measured and pinned the hem in place. The pants were available in two days. The price was fair. They were hemmed correctly He was very polite.

Amazing service, quality, and value as well as being the kindest people! I would recommend Saber…read morefor any tailoring or dry cleaning needs

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

I dropped off my suit and it cleaned and pressed in a timely manner. It is great to have a local…read moredry cleaner in Concord.

I use this cleaners often for the sake of convenience. If my garment doesn't need a button…read morereplaced or mending or there's no heavy stains to be removed- this is where I go. They are pretty good at just dry cleaning an item. They don't take a long time to clean your item. If you bring your cleaning early in the morning you can often pick it back up the same day after 4pm. You don't have to get out of your car. They will take it from you in your car and give you a delivery slip. You may also pick up your cleaning while remaining in your car and even pay. My items have always been returned to me in a satisfactory manner.

I've been using this alteration shop for several years now. The quality of the work is usually…read moregreat. I've only had one pair of dress pants that the hem came loose. Normally a Hart Schaffner and Marx dress pant won't do that. It was repaired for a fee. I've just had a couple of Paul Fredrick lined to the knee quality dress pants hemmed and will pick up today.

I have all my pants hemmed here, the owner does excellent work and the price is very reasonable…read more I've been going to him for as long as he has been in business and wouldn't think of going anywhere else.

I send Collins Cleaners all my professional clothes. We have been using their home pick up service…read morefor years, with never a problem. The pick ups and drop offs are always timely and friendly and my husbands shirts are like new again. Kathy F.

As a long-time customer of Collins Cleaners at Long Creek, this is the first time I've been…read moreextremely disappointed with the service provided. I took a comforter and pillow shams in for dry cleaning during their $25.99 comforter special, which is typically offered every two to three months. However, after waiting nearly two weeks (May 21 through June 2), my items were returned in what appeared to be the same condition in which they were dropped off. During that 12-day period, I left two voicemail messages for the manager and never received a return call. I also spoke with three different representatives and was repeatedly told either, "It's being cleaned," or, "I will have the manager contact you." Unfortunately, neither resulted in any follow-up or resolution. When I picked up the comforter and pillow shams, they were still folded and packaged exactly as I had brought them in, inside the same plastic storage bag. To make matters worse, the items had an unpleasant odor resembling corn chips, which raised serious concerns about whether they had been cleaned at all. As a loyal customer, this experience was both frustrating and disappointing. Rather than making another call without resolution, I felt compelled to share my experience. The current management team needs to improve its customer service, communication, and quality control processes. Sincerely, An Unsatisfied Customer