I only dry clean a couple times per year, but have never had any issues. I have used this dry…read morecleaner nearly a decade. Staff is efficient. Building is clean. I plan to keep using this dry cleaner and would recommend.

Great place, no complaints. Fair pricing and friendly. All clothes cleaned and pressed in house.read more

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

Excellent service and alterations! Will definitely be back for additional hemming services.read more

J J absolutely CRUSHED my wedding dress alterations. We brought my dress in on Monday morning…read moreneeding the top to be taken in and the hem to be done. He completed the top part in 30 minutes and then the hemming over 3 days. My wedding is in a month and was not expecting to it to be done so quickly and the quality is unbelievable! HIGHLY recommend J J for all your alteration and dry cleaning needs. Cannot express how happy I am (not attaching a picture as I want my dress to stay a surprise ;p)

I came in to get a new suit hemmed. The process was quick and easy. The changing room was located…read morein the waiting next to the large mirror. He measured and pinned the hem in place. The pants were available in two days. The price was fair. They were hemmed correctly He was very polite.

Amazing service, quality, and value as well as being the kindest people! I would recommend Saber…read morefor any tailoring or dry cleaning needs

If you can figure out the pricing this place has, your ahead of the game, a tie is as much as a…read morejacket and as much as a pair of pants but two ties are cheaper than a suit which is a jacket and pants. All with 10 signs that says how much per piece is, plus who makes the consumer pay the cost of the credit card transaction. That's called part of the cost of doing buisness. So many more options.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

I dropped off my suit and it cleaned and pressed in a timely manner. It is great to have a local…read moredry cleaner in Concord.

I use this cleaners often for the sake of convenience. If my garment doesn't need a button…read morereplaced or mending or there's no heavy stains to be removed- this is where I go. They are pretty good at just dry cleaning an item. They don't take a long time to clean your item. If you bring your cleaning early in the morning you can often pick it back up the same day after 4pm. You don't have to get out of your car. They will take it from you in your car and give you a delivery slip. You may also pick up your cleaning while remaining in your car and even pay. My items have always been returned to me in a satisfactory manner.

I've been using this alteration shop for several years now. The quality of the work is usually…read moregreat. I've only had one pair of dress pants that the hem came loose. Normally a Hart Schaffner and Marx dress pant won't do that. It was repaired for a fee. I've just had a couple of Paul Fredrick lined to the knee quality dress pants hemmed and will pick up today.

I have all my pants hemmed here, the owner does excellent work and the price is very reasonable…read more I've been going to him for as long as he has been in business and wouldn't think of going anywhere else.

if I could leave no stars, that's what I would give this place. On two separate occasions, I…read morestopped by and I wasn't greeted. The lady just proceeded to do whatever she was doing & then come up getting right to it. "what do you need?" I was so shook by her attitude for the second time, I just left. HIGHLY WOULD NOT RECOMMEND!!!!!

Liked using Collins Cleaners for pick up and delivery service and never had a problem. Was excited…read moreto learn they were going to have a store front in Belmont. However, so disappointed- not only did they lose a barely worn silk shirt, but when I reported it weekly and even emailed it took them 2 months to reply. Kept calling and stopping in, when finally received a call back she tried to tell me about their process and how everyone that involved counted five garments at every step. However this store front has never counted the farmers at drop off or pick up in front of me. They did not own up, replace or reimburse me. Don't use them! Quality and honesty can be found elsewhere! Customers don't matter at Collins Cleaners!

I have been using AJ's Cleaners for about 2 years now. They are by far the best dry cleaners I've…read moreused. In all the time I've been a customer, not once have they lost an article of clothing nor a button gone missing. They offer same service, returning clothes before end of day. It is conveniently located right next to where I work so it is easy enough dropping off or picking up. The new owners are fabulous people. They have a mom and pop sort of vibe. Like a local general store in a small town sort of feel. I actually look forward to visiting and usually stay a little just to chat for a bit. I would recommend AJ's Cleaning to anyone who is in need of an exceptional dry cleaner. Note : They do offer discount on specific days so do keep an eye out for that.

This place looks new and opens early (7am) so I stopped by only to find out there is no attendant…read more This is purely handled via app/touch screen and using a drop box. It was unclear if they actually dry clean or only do laundry. They have bags and small forms to fill out and drop your bag in their box. I called the number listed for help and no one picked up. I got a call back as I left and a person told me the price for a dress could range from $18-$24 and vary based on when it was needed. Sort of a vague answer as to price and when this could be done. I was skeptical, so I never used the service. The three stars are for location, cleanliness, and that I was contacted by the company.