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You Move Me

2.8 (60 reviews)
Open • 8:00 am - 6:00 pm

Services - You Move Me

In-state moving

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The guys that came out to move my things were polite. That is the only nice thing that I have to say about this company. The "manager" Dustin and the owner Konner are EXTREMELY unprofessional. I cannot express how bad the quality of customer service was, so I will just tell my story. ON MY MOVING DAY, the team showed up (late) to my house, and were having trouble navigating our narrow driveway. I went out and inquired as to what the issue was. The team lead explained that if the cedar tree branches that were encroaching about 3 inches into the driveway scratched the advertising wrap on the truck the crew would have to pay for it, so he was calling the owner Konner. He had Konner on speaker phone. His exact words were: IT IS BETTER TO CANCEL THE JOB THAN SCRATCH MY TRUCK. Terrible, terrible customer service. I ended up with broken furniture, which the team lead called Dustin ("manager") about so that I could be compensated. Dustin called me and asked me if I was SURE it wasn't like that before. I can't open 4 of my dresser drawers, I am quite sure that your employee would not have called you to tell you that they broke something unless they actually did. It seems that the people who move the furniture are trained to turn EVERYTHING on it's side: dressers, chest of drawers, TV console (actually left on its side in my living room of my new home), couch, recliner, you name it. It all got turned on its side. This caused a lot of issues in the following days with the contents of drawers, etc, but I am so tired of dealing with their awful customer service that I'm not even going to mention it. If you care about how people treat you, do not use this company.

Drawers falling apart after mishandling

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7 years ago

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1 year ago

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1 year ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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5 years ago

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3 years ago

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6 years ago

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7 years ago

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8 years ago

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Konner B.

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2 years ago

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5 years ago

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9 years ago

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5 years ago

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7 years ago

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9 years ago

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7 years ago

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12 years ago

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Customer Experience Team

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7 years ago

Good experience with the company. I got the Cameron(s) and another guy, they made it a quick and easy job.

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7 years ago

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12 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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5 years ago

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8 years ago

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8 years ago

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9 years ago

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8 years ago

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8 years ago

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7 years ago

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7 years ago

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9 years ago

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9 years ago

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9 years ago

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7 years ago

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7 years ago

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Page 1 of 2

Ask the Community - You Move Me

Review Highlights - You Move Me

“Felix personally came over to my apartment to apologize again.”

Mentioned in 3 reviews

Read more highlights

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Thunder Moving - Got it done in record time!

Thunder Moving

(43 reviews)

I had a very good experience with Thunder Moving…read more I had already gotten quotes from several companies when I messaged Kye on Yelp. I am glad I switched for a few reasons. 1) Some other moving companies charge you from the time their truck leaves their own building to the time they get back to their own building, which makes zero sense. Thunder Moving only charges you for time the guys spend actually moving, down to the minute. 2) Kye responds basically instantly, most of the time within minutes. Communication was flawless, which is of insane importance on days where everything overlaps and needs to happen as smoothly as possible. 3) I told Kye I couldn't match an exact 2:00 PM window because I was closing on my house right at 1:00 PM and didn't know how long it would take. He said it was no problem and that he would let the team know. I happened to close early and messaged Kye and the moving team called me within like 20 minutes. 4) Clayton and Cade were very polite and professional. They had a trustworthy, small business demeanor and at no point did I feel uncomfortable in a series of potentially stressful/vulnerable situations. I immediately told them that I had one item I was worried about, a massive marble table that took me and my friends great effort to move. Clayton and Cade picked it up like a Ritz cracker and said that they could do it no problem. When placing the actual table at the new house, I initially wanted them to put it off-center to fit a side table in the dining room, but Cade said, "Do you want it under the light?" and I thought, "duh, he's right." I'm glad he said something cuz it would be a royal pain in my ass to move it later, even a few feet. Clayton seemed to have the leadership role and asked all the right questions and was very efficient with time and going over paperwork. He started the clock literally the minute they started moving so there was no "bloat" or an inflated price. He even slightly corrected a few minutes we had spent going over some things since the actual moving was done. Overall, he came across very knowledgeable and definitely has leadership potential. Cade was awesome too and super friendly. When I first saw them get out of the truck, I thought "man these guys are string beans," but actually they were super strong. At one point Cade was carrying a million pound object with just his fingers and had a facial expression like he was carrying a piece of paper. From the time the clock started to the time they were done, they were in constant movement. There was no slacking or breaks, not that I would have complained if they needed breaks. I'm just pointing out these two guys were super efficient. They made a plan for every object and communicated well between each other. Anyone who's moved knows that the planning part is the most important when trying to fit weird-shaped things through small doors and they made a great team. It would have taken me and my friends double the amount of time with triple the amount of headache. 5) The ending price was actually cheaper than I expected. There were no hidden fees, literally just the math of the hourly rate times the minutes used. I think maybe there were some minor charges for things like wrap or something, but I either didn't use it or didn't use much. 6) Their Yelp reviews were WAY better than competitors. Even the complaints seem to have the irate customer dying off on responses while Kye is still replying. If you're that mad and have a justifiable reason, I don't see why you wouldn't keep following up both in email and on Yelp. Definitely seems like if Thunder were in the wrong, you wouldn't let them have the last word and just give up. Anyway, obviously I can't speak to their ability to handle disputes, etc. since my experience was seamless, but I've worked in CS/Management for a long time and have dealt with thousands of irate customers. I've never seen a customer who was absolutely in the right just stop responding. If you got the proof, you got the proof, and you aren't going to stop chasing money that you feel is yours. Just my two cents. Anyway, moving is super annoying and I hope I never have to do it again. Even with Thunder doing all the heavy lifting, I'm exhausted and in pain. But if I had to move again I would for sure use Thunder Moving and highly recommend them.

I was reading all thier reviews on their website and saw allot of 5 star reviews and all I can say…read moreis it must be from all their relatives because I never saw the company do or act in any way but negative. Read all thier reviews because my experience was just like most of the 1 star reviews. Unprofessional, but more importantly they are con men. And no this isn't another Karen they literally ripped me off with one of their standard business practices, the bait and switch. Their employee had my wife sign a phone that was in the middle of a chaotic move. She didn't speak with them I did so she had no idea that the contract was nothing that I had agreed to nor that the ins. They carried was in itself a con (I mean who in their right mind would agree to insurance that paid .60 cents a pound on all their prized possessions?). They not only damaged my stuff they left so many things behind that im still noticing things missing. They are the worst that society has to offer in this day and age. All about their selves and could care less about their customers. So hire them if you want to but remember when u get ripped off for thousands of dollars of your property and most valued possessions dont say you haven't been warned k.

The 2 Move Crew

The 2 Move Crew

(7 reviews)

I had an incredible experience with The 2 Move Crew out of Norman, OK. From the very first call,…read morecommunication was excellent--Dimitri's wife gave me a quick, fair estimate and booked the job, then Dimitri followed up personally the day of the move to confirm details and timing. The crew arrived right on time and immediately put me at ease in what was a very stressful situation. I was moving my mother out of a rental and hadn't finished packing, but they didn't hesitate to jump in and help wherever needed. Dimitri and his team were professional, polite, and extremely accommodating. They worked right alongside me to make sure everything got done on time--even going so far as to help me remove nails from the walls to leave the place in good shape. They brought a large truck, had all the right tools, and charged a very reasonable rate for the level of service they provided. I highly recommend The 2 Move Crew to anyone who wants reliable, respectful, and hardworking movers who truly care about getting the job done right.

My mistake was telling them I didnt care about my furniture. I did this to help them know I did…read morenot need extra charges. I had moving blankets for my furniture and was prepared with tape and extras. Well, they said I didn't need to cover and all would be well. My white sofa was almost ruined. Wooden furniture scratched, dented, missing items. They used me because I was in time bind. I am a single senior woman and I trusted the kind, caring voice who I talked to for 10 minutes on the phone. I asked for my sofa to be cleaned and they refused. 260 dollars for 2 hours, local. no more than 8 min between pick up and drop off. No stairs, no assembly. Just poor and uncaring service. Shame

Ready Set Go Movers - One of Ready Set Go Movers LLC truck

Ready Set Go Movers

(11 reviews)

DO NOT USE: Ready…read moreSet Go Movers LLC Oklahoma moving services Oklahoma City, OK Do not call (405) 436-7149 readysetgomoversllc@gmail.com American Standard Movers Boca Raton, FL Do not call : (888) 511-3280 Email : info@americanstandardmoving.com Please read all. I contracted American Standard Movers to move my daughter and her family (Nataleigh Mechell and Justin Mechell) from Texas City, Texas to Williston ND. They contacted Ready set go movers LLC to perform the move. They were not the only company I contacted. All seemed legit and OK. I paid a percentage when I set up the move to American Standard Movers and percentage when Ready Set Go Movers LLC picked up the shipment and the balance before it was unloaded (seems flaky but that was all the movers I talked to plan). The scheduling with Ready Set Go Movers LLC was a little rough as they said they would be there and were several days late in ND. The problem came when we did an inventory check and were short 60 + boxes. I tried to contact Ready Set Go Movers LLC with no response so I contacted American Standard Movers. After dealing with the sale person for a week I was told "I am a sale person and can't help, call customer service". I called CS at American Standard Movers and they said "We will look into the situation". I started calling and emailing daily with the same response. Finally I talked to a manager (maybe, maybe not) and they said I had to talk to Ready Set Go Movers LLC. After 5 days Ready Set Go Movers LLC found the rest of the shipment in Colorado on 14 Oct. As of 19 Nov there it still sits. They said I have to wait until another truck goes that way, which could be months. My argument is I paid in full and I still do not have my completed delivery. When I tried to work with American Standard Movers they said I needed to contact Ready Set Go Movers LLC. I contracted with American Standard Movers not Ready Set Go Movers LLC and was told today that I signed a contract with Ready Set Go Movers LLC that supersedes the contract with American Standard Movers. This washes their hands from the shipment even though they found Ready Set Go Movers LLC to do the move. What I signed was a very detailed inventory sheet that I did not get a copy of, but I did take pictures of it to sent to my daughter for checking. I have left messages and emails every day to Ready Set Go Movers LLC with no response since almost the beginning of the loss. Timeline: 13 Sept, credit card deposit to American Standard Movers 26 Sept, cashier's check to RSGM (Pickup) 1 Oct, Items still in OK, no truck available 3 Oct, Items left OK 6 Oct, I was told many unloads and loads in different places 9 Oct, delivery to ND, cashier's check to RSGM (before unload) 29 Nov still waiting for the rest of shipment 2 Dec hiring lawyer

0 stars. Stolen belongings and no response since. I had a horrible experience. Belongings were…read morestolen and now they will not respond to us at all.

You Move Me - movers - Updated October 2026

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