The car is great. The service at headers is not great. My title was sent somewhere to an old…read moreaddress. I had to an extra $150 to have it sent to the new address. And when I called to make sure they had the address on file it wasn't updated they said they would put it in my file and hung up on me. They also said that it could be up to eight weeks and there's no time guarantee on when it could be coming. So then I asked could they give me another tag because it was obviously out of date and they said that's illegal soon now I have an illegal car that I have to drive anyway and not because I didn't pay for insurance not because I didn't do everything right but because even when I went to the DMV in Indiana they had no record of this car title being transferred or even where it came from. So now I'm just sitting waiting hoping and wondering if they sent it yet or if I'm going to have to pay another $150. Worst customer service ever.

Bought car almost 2 months ago got paper plate good for 45 days. I called the Thusday before…read moreexpired on Sunday the lady I spoke with was Very rude said Nothing they can do till it expires...wow ok she hangs up with out a thank you for calling have nice day. Now it's Friday she calls tell me title is in mail. Now its Sunday plate expired I call ask for renewal she said no be illegal because title in mail said call back Monday. I check mail no title I call again rude again no can't get renewal title in mail in Fort Wayne. Tuesday no title in mail. I call ask speak to general manager he listens than said hang on going check see what's going on and then the rude lady back on said still in fort Wayne 2 days now and said call back tomorrow speak to manager. So tomorrow be 4 days with expired paper plate and just getting passed around with no results. I would highly recommend to shop around elsewhere just Bad business on their end

Terrible experience. I dropped my vehicle off for a buildout and they proceeded in a direction I…read morenever approved, making decisions without consulting me or communicating what they were doing. I was promised regular updates throughout the process, but when I asked for them, I was told it "wasn't their responsibility." Four months later the build is still not finished. The lack of communication and accountability was unacceptable. I would not recommend this business.

I saw an ad on T.V. from Greg's Automotive in Mishawaka. I'd been there before test driving a…read morevehicle. That was 3 years ago. The stride his company has taken is amazing. Buying the company next door and building a new service area. So, I stopped by a couple of weeks ago and asked about my Mini Cooper. I normally would have to go to Buchanan, MI or Ft Wayne or Indy to have it serviced. Well, fortunately the wonderful service people found a problem which was not relayed to me when I bought it last year. It cost me, but it was worth my peace of mind. They sent me a video of the problem and it worked out great. They definitely know what they are doing. I was impressed. Definitely will go there again.

I waited a couple weeks after buying my car to write a review, so I have a few miles on it already…read moreincluding a drive to Detroit and back from South Bend. I'm in Indiana/Michigan 2-3 months a year and have always rented so I decided to buy a car to keep here. With that in mind, I wasn't buying my "dream car". I was looking for a car that was specifically reliable and versatile. I settled on a rather gorgeous Audi Q5 Quattro. The buying process was very casual and low pressure. We worked with Melissa and she definitely tailored her sales approach with the needs I mentioned earlier. There were a couple cars I looked at that she definitely advised against knowing my needs. She was honest about the condition and history of the cars, producing their reports to me free of charge. There is a QR code on the front of every car so you can stop and at your leisure produce all of the car details including pricing. I really like this as opposed to other car companies that put you in the position of looking at cars that are out of the range you are willing to spend. I was paying cash and had a very specific budget so was able to parse out only what was in that budget before even working with a sales person. The only reason for not getting 5 stars is that the cars weren't cleaned before selling. I found that a little odd that I opened the glove boxes and found old candy wrappers and receipts. The carpets were dirty in the backseat too with what appeared to be chip crumbs. It's nothing to really balk at, I just found it odd. All things considered I would recommend Automax for a low pressure sales experience and cars that all seem to be gently used high quality cars.

I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

Dont waste your time or money. In my opinion, they are very dishonest!…read moreBEWARE !! The vehicle i purchased had major problems that i think Alen knew about. I had to put an additional $3500 into my car to keep it on the road ! Steer clear of Cars2you !

I can attest to all the glowing comments I have heard about Jordan Ford! When my husband and I…read moremoved to South Bend five years ago, we purchased a Ford Edge from Jordan Ford upon the recommendation of family members and friends here, and we were never sorry. Now, after the death of my husband, I decided it was time to downsize and purchase a new vehicle. Because of past experiences, I never thought of looking anyplace other than Jordan. The day I walked in to "look around," I met Dave Rose and the rest is history! I instantly knew I was in good hands. Dave was friendly, professional and very knowledgeable. He answered all my questions without ever making me feel pressured in any way. We went for a test drive, and the next day I took possession of my new Ford Ecosport! My experiences with Paul Hodge in finance and Ayden Richer, the delivery specialist, were very helpful and most pleasant. I would highly recommend Jordan Ford without reservation!

I was on my way into South Bend when my check engine light came on, several hours' drive away from…read morehome. I stopped into Jordan Ford without an appointment, and they very quickly made time to check out the car and give me some likely causes. I felt better getting back on the road and was able to share that information with my shop at home. Thank you Jarrid for fast and friendly service!

Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

I'll just tell you my experience, and you be the Judge. I was looking for a specific car via Auto…read moreTrader, and found one at Image Motors. I submitted a email request for info...No response. Auto Trader Follows up with a "Were you contacted" email, I responded "No" and a 2nd email was sent with no response. I then stopped by the Lot, and spoke to sales Rep "Ethan". reviewed car, made an offer. He Promised to review with Manager and call back, but did not. I called to follow up and received another excuse. Then emailed AGAIN! NO REPLY! Then stopped AGAIN, spoke with Rep. "Jonny", reviewed car, made offer and asked for Carfax and Call-back. He promised to supply but AGAIN did not. After a few days I called Jonny, we discussed Car (AGAIN) agreed on Price, based on my receipt of Carfax. (Verbal Contract) I have since called multiple times left voice mails with no call backs! THIS DEALERSHIP IS OBVIOUSLY FOCUSED ON SOMETHING OTHER THEN SELLING CARS! #MoneyLaundering??

From the owner: Good Credit- Bad Credit - No Credit - We have lenders for every situation! Image Motors has held an…read moreA+ Rating with the Better Business Bureau for over 10 Years and we consistently stand behind the vehicles we sell. We are not looking for the "quick sale" or the "quick dollar"; rather, we choose to create a buying experience that is relaxed, transparent and enjoyable. In other words, an experience that leaves our clients anxious to come back for their next vehicle.

I went to drivetime and got a great deal on a new model vehicle that I wanted…read more. They have great service and did not hassle me. There was no stress involved.. I'm walking out blessed and I can celebrate with my family Thankyou so much

This place is just awesome! By far the best car buying…read moreexperience in my entire life!! They had lots to choose from and then said if we didn't see what we wanted they could let us look at 31 other lots!! Like who else does that?! The employees are super laid back and don't jump on you when you first pull in like, how other car lots all dice for the hood of your car and the last man still hanging on gets to be your salesman. No, this place is different! The financing was super easy and a down payment WAS REQUIRED for our situation and we figured as much but it was so small I almost wondered why they bothered with asking for it. They got us all signed and out the door in no time. The cars are clean, nice and taken well care of. I just can't get over how easy the whole process was. We couldn't be happier!

Bought a vehicle from them took it to mechanic and it was deemed unsafe to drive. It was the…read morevehicle the dealer was driving. Don't buy from here save yourself the time and money.

Bought a vehicle PLUS the bumper to bumper warranty the salesman promoted. I understand the…read morevehicle was sold as-is.. but the dealer wouldnt help with the insurance he sold me.. after 1 day the engine failed. The insurance denied the claim stating that it was a "pre-existing condition" and there are "missing miles" STAY AWAY FROM THIS DEALERSHIP!!

Same issue and all the other reviews!!!! drove the car about 2 weeks and just like the other…read morereviews car broke down, needs a new engine. The owner was "out of town" and won't return calls. HORRIBLE HORRIBLE BUSINESS!