I had a great experience here. All of the staff was extremely helpful and knowledgeable. Their…read moreprices were unbeatable. I only wish they were located a bit closer to Charlotte. Nonetheless, it was worth the drive to go pick up my items. I will definitely continue buying from them.

Don't bother. Rude people, not knowledgeable about windows at all. Just in it to make a buck. They…read moredon't give a s**" about you.

I've worked with these folks a couple of times. Most recently to replace an exterior door and…read moreframe that were experiencing some rust and rot. The job was done right, on schedule, and the materials used look very good. The tech (Robert) was able to save the exterior trim so everything matches up great. It was all done in a timely fashion and the tech and dispatch folks were both communicative and helpful. Price was very reasonable as well. Definitely recommend, I'll be using them again for any future needs around the house.

Everything that they have done in my house has either come loose or fallen apart because it was…read moredone wrong. Including toilet paper holders, curtain rods and towel holders. Waste of money.

Excellent! Ok he's a little more than others but if you really want to have it done correctly just…read morespend a few dollars more. It is worth it. On time, done correctly Chad.

We called Chad yesterday on Easter weekend because we had a fire alarm beeping. Chad first gave us…read moreinformation on fixing ourselves and when that didn't work he came out. Very courteous, left no mess and was reasonably priced. Now we have 7 new alarms but most of all we got a full nights sleep! We highly recommend. Thanks Chad!

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

Matt went ABOVE and beyond to help with a special project! He was kind, patient and knowledgeable…read more Thanks again!

From the owner: When you call on us at Statesville Glass & Shower Door for your residential or commercial…read moreglass-related projects, you are getting the oldest and finest glass company in the Statesville, North Carolina area. Since 1951, we have held our employees to a high standard of work quality and customer service because we value our customers. From a small custom mirror or picture framing to large storefronts and replacement windows, you can count on quality and an enjoyable experience. We offer free inspections and estimates, so contact us today!

We have used RCI Doors before, very happy with their work. But this last time they were here they…read morechanged the spring in the door. They were here 45 minutes. While we were happy with the work, they charge outrageous prices. The spring was $200.00 and labor 400.00 for 45 minutes work. It took several calls to get the invoice and then another call to get the actually breakdown of the invoice and no one returned our call after we received it and had questions. According to sources this is really high labor for the job that was completed. We will not recommend this company anymore and definitely will not use their services.

Brendon and Rick came in and installed our doors quickly and professionally didn't interrupt…read morebuisness and let us know when they were finished definitely recommend to anyone in need of there service

Needed new windows for a 1970's house we bought over the summer which had what I suspect were the…read moreoriginals throughout. Calvin was quick to come out after we called and explained the types of windows that were available, and outlined how the installation process would go. Their bid was not the least expensive, but was reasonable and we felt confident in the product they offer and the service they would provide. Time-wise it took much longer for the windows to arrive after placing the order, but hey, that's 2021 for you and while I don't think anyone expected it to take as long as it did, there was an understanding up front that due to the WuFlu hysteria, it would be impossible to predict the future. Go in with realistic expectations based on the current state of the world... this isn't the fault of Calvin and company at Energy Masters Direct. Once the windows had arrived and Shannon confirmed the delivery, they scheduled 3 days for installation a couple of weeks out. They showed up on time, and got the job finished in a day and a half. Having a half dozen workers on the job made it go surprisingly quick. Everyone was friendly and respectful. Installation appears neat, the windows look and operate great, and opting for the colored exterior really improved the look of the house vs. what it would have been with the basic white windows. Thanks again, Calvin, Jake, and the rest of the crew!

Terrible!! Literally the worst. Took our deposit money in May of 2024 and never did ANY work…read more Excuse after excuse and now apparently in bankruptcy. Do NOT be scammed by these folks like we were. -1,000,000,000 stars

5 stars for Riley's Windows! I would recommend these guys to anyone. Super efficient. Timely. And…read morejust genuinely nice people. I could not be happier. I had windows of all sizes and shapes and they were able to accommodate the custom fit for each one. My house looks great.

From the owner: Excellent Craftsmanship and products backed with double lifetime warranties! We offer many types…read moreand styles of vinyl replacement windows. Serving: Alexander, Burke, Caldwell, Hickory, Newton, Granite Falls, Lenoir, Conover, Maiden. Morganton, Taylorsville and small cities in between.