These guys are great. Punctual, friendly, knowledgeable…read moreand smart. They were helpful with my insurance claim and very willing to answer all questions I had. My roof was completed 2 days after I picked the shingle color. They even fixed my previously dented gutter and painted the vent pipes! Highly recommend

My husband & I are from California. We had a rental in Jacksonville, NC. In September 2018…read moreHurricane Florence hit; our home did not flood but was badly damaged, eg: roof damage, collapsed interior ceilings, etc. The damage to homes caused by Florence was extensive in our area and my husband & I realized supplies and contractors would be in short supply. So, we made the decision to pack up our Ford pickup w/tools and supplies along with our 26' RV trailer in tow, and 2 dogs, we drove from San Diego, CA to Jacksonville, NC in 5 days to meet up with our claims adjustor. We looked like the Beverly Hillbillies. After several days of cleanup and hearing discouraging reports that supplies and contractors were in short supply, our ray of light and hope emerged when we met Carey, the owner of Under One Roof Construction. I had seen him drive up to inspect the roof across the street from us. My husband & I made it a point to talk with him to see if he could help us out. We immediately took a liking to Carey. Knowledgeable. Easy going. Established family business. Carey, gave us a reasonable roof estimate; we gave him the job. Carey brought out his roofing crew, some who had been with him over 10 years; you could tell how they instinctively worked together. They installed a new beautiful roof. He and his crew were very professional. They picked up all their construction mess and used a magnetized roller to pick up any roofing nails in their work area. We were quite impressed w/their roof competency, products, and warranty that we asked Carey if he had a construction crew who could help us with the damaged interior work. Carey, again, came through; he worked us in to his VERY tight schedule. So, we contracted w/him for the interior damage caused by Florence, including interior sheetrock tear down, installing new insulation, rehung new sheetrock on the ceilings, interior priming and painting, etc. Carey and his crews did all the big stuff. We are forever grateful. 3 months of exhaustive labor took its toll on my husband (70 yrs old) and myself (64 yrs old). The events that led up and followed with Carey coming to our aid was literally an answered prayer; a small miracle. In addition to Carey, we recognized several small miracles during our Florence trip including our drive back home when our truck broke down in Anniston, AL a week before Christmas Eve....but that's another adventure, for another day.

George, the owner, is a gentleman, but it ends there. I had all of the windows in the house…read morereplaced. No one worked over 4 hours in a day on the windows. First crew: 2 guys the 1st day, 1 guy the second, then no show, then 2 guys, then 1, etc. They removed / installed the windows and did the outside trim, in between moaning about needing money and mentioning what a big tip they got on their last job. The removal of the old windows was not a "cut out" as I was told, but the claw end of a hammer was used to smash and rip out the old windows & outside trim, in addition to any insulation or celotex that was up next to and any where near the windows, leaving exposed areas. The areas around the outside edges of the new windows, only have caulking and a little, if any, erratic spraying of foam insulation and the rest of the area ripped out is still totally exposed (where their once was insulation and/or celotex). When I questioned why exposed areas, I was told that foam insulation would be added as the outside trim was done. The outside trim was totally lacking in craftsmanship. I base this statement on the original trim that was in place. None of the new trim, from window to window, was consistent and was definitely uneven on the same window (flush at the top, protruding on one side, etc). On one window, all of the trim was actually totally recessed, not even far enough out to come flush with the siding. And caulking was more missing than it was anything else. George came out (with one of his other contractors), reviewed, with the contractor agreeing with me, and agreed to correct the outside trim. The second crew (sent in for trim correction) was 1 man, who worked several hours on one window attempting to correct the outside trim. He did not finish the one window nor did he ever return. On a midday Saturday, I got a call from a gentleman saying he was a contractor for G&S who was going to come out to work on the windows. He never showed up or even extended the courtesy of calling me to say he had changed his mind. Next, a crew consisting of a more than several guys came out. I was feeling great. "Finally, we are going to get this done!" Then one spoke up and asked "Did Ray Charles do these windows?" I was not impressed. Now mind you, several months and many crews later, I am not a happy person and am definitely wondering why I chose who I chose. Any way, these guys worked and announced that they were done. I looked things over quickly, said thank you, all is good, you're done, go on your way. The outside trim on one window is still totally lacking caulk, others are missing caulk in some areas, etc. So why did I say "O.K." Go.? If they could not see what they had not done, how many more crews and MONTHS were going to pass by? I just needed for this whole mess to be over. I will finish caulking and correct what I can, and live with the rest. I have already corrected the inside caulk. My wife thinks the house is warmer. I remind her that there is a lot more sunshine coming in through the windows now. I said, feel the metal around the inside edges of the windows where only caulk and erratic, if any, foam insulation was used on the outside and all celotex and/or insulation was removed. The metal is cold on the inside edges. Caulk is not classified as insulation! On this subject, when I questioned the guy who was installing the windows on insulation, he simply replied " you can't use very much expanding spray insulation or it will bind the windows." My question that remains until this day, "have you never heard of non expanding foam insulation?"

It was long past time to replace our 35 year old builder grade windows. I started the grueling…read moreprocess of researching replacements. It drove me crazy! I quickly realized I had to narrow the field down. Some companies DEMANDED that my wife and I both be present for meetings. I guess they assumed we could be pressured into signing right then. Those companies were eliminated right away. If I could manage a multi-million dollar business, my wife trusted me to make decisions about our home. I also quickly ruled out the top two name brand companies (Pella and Anderson) who relied on their name to justify outrageous mark ups but provided lousy warranties. Instead I did a nationwide search for top rated and reviewed windows. I also read articles in a number of consumer sites and magazines. Over time, I narrowed it down to just a few companies. One did not sell in our market (Okna) so that was easy. That left Sunrise as my preferred choice. G&S is the local Sunrise dealer so I met with them. What a pleasant experience!!! Randy Sumrow came out and met with me, listened to my needs and helped me define the scope. He later sent me a quote for the project. There was no pressure, no sign now and you'll get something special or a better discount, no "be a showcase or provide leads" special program! Just a fair and honest quote from a local, family owned business who have been doing this for years. I called him several weeks later and placed our order. Today, they completed the installation and I couldn't be any more satisfied!!! The windows are fantastic and the quality and workmanship involved in the installation is exceptional. Our premises were cleaner when the crew was finished then before they arrived. I am more than happy to take a phone call if anyone has questions. The company can provide my number.

Daniel and his crew did a fantastic job on painting our home and garage exterior. We feel his…read morepricing was fair and that he gave more service than what we had expected. We had to work around the rainy weather but Daniel kept in constant contact with us. We liked working with Daniel so much we hired him to come back the next week and work on a bathroom ceiling. We will always call on Daniel for our painting needs.

From the owner: Residential and Commercial Interior and Exterior Painting…read more No payment till 100% Satisfied.

I got a new roof through R Brothers Restoration at my home in Charlotte NC and worked with Zach the…read moreowner and he presented professional regarding the roof but I also had damage to my ceiling and needed to be fixed. The roofing job was actually completed BEFORE the estimated date. I was concerned about so many storms in the area and Zack sent more workers to get my roof done in time. Zack connected me with a painter guy that could fix my ceiling that had some damages but when I met with this guy he looked at the ceiling damages and told me it would be about $600.00 dollars which is more than the estimated cost. I was frustrated because I thought their was some communication between Zack and the painter to fix my ceiling but it wasn't I had to make the calls and communicate back and forth with them both after the work was done on my roof it was like I was alone in trying to get my ceiling damage fixed and now my ceiling needs to be done and the painter stated he did not have time to do the work until August 2021 and IT is still now June 2021. I will have to wait 2 months until I get my ceiling completed. This is a good company just need to COMMUNICATE through the whole process with customers because trying to talk with the guy painter to fix my ceiling was frustrating and now I have to wait until August.

The Project Manager, Preston, continued disrespecting me by showing up at my home after I texted…read morehim that I was unavailable. This disrespect happened numerous times. This guy is pushy and disrespectful.

We needed to replace our loose corroded gutters, and reviewed a few gutter installers in the Indian…read moreTrail, NC area, based on neighbor's recommendations and local reviews. America's Best Gutter responded a day or so later, but Cliff was so pleasant on the phone we wanted to see what he could do. We hadn't planned on adding gutter guards, but he mentioned that the prices were about to go up and gave us a total for everything that was actually better than the next company that was pricing only the gutters. Cliff explained everything, showed us the product we was going to use, and it was clearly as good as or better than the competitors. His pricing was much better than the "big box" stores. It was an easy decision to use America's Best Gutters. They showed up right on time, worked straight through without a break, and left the yard absolutely spotless. The men working on the house were fast and polite, and clearly knew what they were doing. I would strongly recommend America's Best Gutter.

Best quality, variet of colors, and priced below the rest. Chip and his crew did a fine job, with…read moreonly one minor mistake. They almost forgot to install the leaf screens. Glad I was there to watch the process, and we caught it before they left. Very quick job, no mess left behind. Would hire again.

Jose the installer was easy to work with! Very happy with the new Siding on my home. Tony the…read moreproject manager was very curtious!

I have waited a few months before posting this review to give me some time to calm down and write…read morerationally. I am only writing this review because I hope I can save someone else all the trouble I went through. I will try to keep this as brief as possible, but I could write for days about my experience. The salesman I originally met with was wonderful. He listened to my needs, and we put together a plan that fit my home base upon my budget. The original scope of work was to fully replace my gutters, fascia, vented soffit (my house is old and lacking on vented soffits), trim boarding, front door, and to add ridge vents to my roof. They offered a decent price that was a bit on the high side, but I figured that was fair because I wouldn't be managing the project through several different contractors. I work long hours in another trade so I knew I wouldn't have time to manage everything. The problems started on the first day of work. They decided to start with the gutters, soffit and trim. The scope of work was full replacement. I was able to get off early that day and made my way home to see their progress. The contract I had signed stated they would have a construction dumpster delivered to the property for waste disposal. When I arrived at home, there was no dumpster. I was confused for a moment but decided to watch them work for a while to understand what was going on. After watching them work for 20 mins, I quickly realized they were not following the scope of work I was sold. Instead of replacing everything, they were wrapping the original materials in metal flashing. They were also tacking vented soffits overtop my original soffit (completely rendering the new vents useless). I called a full stop to all work and got the project manager on the phone. After a lot of excuses about how they only replace rotted boards and this was the scope of work I was sold, I showed them the original emails between the salesman and I that stated everything was to be fully replaced. This changed their tune quickly. I inquired about the tacking of the new soffit over my existing soffit and was told that shouldn't have occurred. Since I had photo evidence of it occurring, I asked where the breakdown in communication was. I never got a satisfactory answer. I will never know whether it was the sub-contractor they hired or the project manager who directed this. At this point, I tried to reach out to their corporate office for assistance and met radio silence for weeks. When the customer service manager did finally call, he listened to my story and said he would get back to me. They never did. No matter how many times I called back. At this point, I should have cancelled the remaining projects but working as much as I do, I hoped it would work out. The work continued. While replacing the gutters and soffit, their subcontractors used ladders without padding and my hardy board siding was severely damaged. Hardy board is difficult/impossible to repair so I was livid. After several more conversations with the project manager, they were going to provide me with a quote to replace my siding. The first quote they sent over was outrageously high. I have a tiny house and the quote was well above the average pricing in my area. Eventually they relented and sent over a more reasonable quote. Still high for my area but not outrageous so I agreed to have them replace my siding. Another mistake on my part but being a first time homeowner, I was navigating uncharted waters. They provided a list of color choices and I was told to pick which suited me best. My first two choices "weren't available" so I had to go with my third choice. Doing my own research later, I found out that my first two choices had a higher material cost and believe that is why they denied them. All told, I was ready to move forward with one instruction, "Do not damage my prized lace leaf japanese maple at the front of my home." I have raised the tree for over a decade and it was my pride and joy. I bet you can see where this is going.... I came home during the siding install and over half of my tree's canopy had been damaged or destroyed. The tree is not large and could have been easily worked around with a little care. The project manager was on site when I discovered the damage, and I was so upset that I couldn't even speak to him. Trees are my vocation so I was quick to remind him the next day that I fully understood the laws around damaging a client's trees. To their credit, he took the situation seriously and discount my work by a hefty amount to cover the costs I would need to spend on tree repair/replacement. While I appreciate the gesture, I still am out the decade I spent caring and raising the tree. This isn't half of the review but they won't let me write any more characters. Find me on Facebook and DM for the full story