I'm so lucky to have found this place to do my PT from total knee replacement. I found them…read morebecause if so many great reviews on YELP. Every appointment is punctual - staff is friendly and knowledgeable . Love the PT Doctor. I feel like they are not just going thru the motions but want you to heal to your best self. I 100% recommend Prime Therapy and Pain Center .

I have had physical therapy at other places & was not that convinced that Physical therapy would…read morehelp me recover from my knee surgery. This facility is SO MUCH better than other physical therapy places. All the Dr.'s & the staff are very knowledgable & friendly. They go out of their way to make you feel comfortable & they really help you heal quicker. When my daughter needed PT, I told her to try this place & she was so impressed. She was in so much pain it hurt her to walk. Within 3 visits she could walk again. MY daughter put it very well when she said these Dr's help you get your life back & it actually helped her family, because now she could be the Mom she needed to be. She could take the kids to a park or push them on a swing. I highly recommend Prime. Therapy & pain center & I would not go anywhere else.

Austin has been wonderful to work with. I appreciate him listening to what I used to be physically…read moreprior to surgery and aiming to get me back to what I used to be. He's young, charismatic, and open to trying a variety of different techniques to meet our goal. He cares and that's enough for me to return since I know he has my best interest in mind.

Very thorough and friendly ask for Deena she Ia the best. I had a stroke and they are great.read more

The staff and treatment at OPTI is outstanding. Gregg Olsen, the owner, is a top level physical…read moretherapist with over three decades of experience working on patients from probably every career field, include professional, collegiate, and high school athletes, law enforcement, fire service, and other physically challenging work environments. Gregg and his staff work tirelessly to understand your injury, limitations, and goals for recovery and work effectively to help you meet those goals. They clearly understand every patient is different and do not offer the common "one size fits all" philosophy of PT, and instead tailor a program suited to the needs and limitations of each and every patient. Patients range from young teenagers to octogenarians and everyone is treated respectfully and with equal importance. In getting to know patients, Gregg and his staff do an excellent job of incorporating humor into the recovery...afterall, "laughter is the best medicine." I have been to OPTI for treatment of several injuries, and each time Gregg and his staff have helped me achieve positive results. The staff provides individual attention to each and every patient, and even when not directly interacting with a patient, are always keeping a watchful eye to ensure assigned exercise are being performed correctly to avoid further injury. I have previously been to another PT business, and while it was helpful, the level of service, attentiveness, willingness to help reach my recovery goals, was not near as evident as the service provided at OPTI. Gregg also willingly provides input in helping you develop a maintenance program after you complete your PT prescription, to help limit future injury. I highly recommend OPTI to anyone in need of PT, and can say without hesitation, you will be receiving treatment from an excellent staff who takes a genuine interest in your ongoing improvement and recovery.

After receiving care from numerous physical therapists prior to 1995, which I thought were good, my…read moredoctor recommended I see Gregg Olsen at OPTI. As a retired police officer, Gregg has helped me through numerous shoulder and knee surgeries over the past 31 years. I have never received better care, or had a more caring and dedicated physical therapist. He and his staff make patients feel like family and everyone cares about your well being. Gregg and his staff don't just give you exercises, they monitor progress, make sure they are being done properly, pay attention to how your body handles things, and are consistently adjusting your program to best work with your body. One of the other things that is a standout is the hands-on soft tissue work included with the therapy session. The quality of care and dedication from Gregg and his staff have been a true blessing.

Service is amazing , Ed is a sweetheart and the girls are so sweet . I loved how they helped me on…read moremy healing journey.

The staff is really amazing and extremely helpful. I have been there a couple of times and every…read moretime i go i seem to be amazed by the doctors knowledgeI would recommend to get your physical therapy

I got my pre employment physical, it was at 7:30 and the young lady that tested me was so pleasant…read moreand polite, all in all it was a very great experience.

I am so incredibly thankful for Brockton Physical Therapy, but especially for Hailee. Pelvic floor…read moretherapy was something totally new and honestly a little intimidating for me, but Hailee made me feel safe, supported, and truly cared for from day one. Words can't even describe how grateful I am that she was the one guiding me through this journey. She taught me helpful techniques, supported me through the challenges I faced after my hysterectomy, and helped me navigate chronic health issues with so much patience and compassion. I have never felt so genuinely heard and cared for by a provider. Her kindness and expertise made such a huge difference in my healing. All of the staff at Brockton have been wonderful as well, and I'm just so grateful that this is where I ended up for my care. I truly feel blessed to have worked with Hailee and to have had such a positive experience here.

If you're looking for rehab, this place is excellent. The only true five star in the region.read more

Everything. From day 1 with my wife to the very last day. All staff was great! Some patients need…read moreto mind their own business but other than that....AWESOME WORK, Valencia Gardens!

Great front office kind and helpfull, speech fantastic Maria is great very good with special needs…read moreson and occupational Therapy Ted does wonderful with our special needs 17yrs.old son also. Respectfully, Michelelee

Thank you Kimberly for the physical therapy work that you did with our baby's torticollis. We have…read moreseen so much improvement over the past 2-3 months. Kimberly was super wonderful working with our baby and demonstrating exactly what we could do at home and we couldn't be more pleased with the results. Also, scheduling was easy and the staff were always friendly and responsive. Thank you again - we will be forever grateful!

My daughter was referred by Kaiser and it's been a great overall experience!!! Rober, her therapist…read moreis amazing!! He's very thorough in explaining things to her!! I can genuinely see he cares for his patients!! All other therapist she's encountered are also very helpful and friendly!! Sign in process is smooth and quick!! Excited about her recovery here at Market Place Physical Therapy!! Thank You!!!

Terrible and highly unprofessional experience at Marketplace Physical Therapy in Chino Hills…read more I had a 3:00 p.m. appointment and received a message asking me to check in early at 2:35 p.m. I completed the check-in on my phone and received confirmation. When I arrived around 3:10 p.m., the front-desk employee, A.H , was speaking with an elderly patient, so I respectfully waited. I also tried the kiosk, which confirmed that I was already checked in. Meanwhile, a therapy aide called me inside and instructed me to begin warming up. Before I could start, Amaya called me back and demanded to know whether I had checked in. When I explained that I had already checked in electronically and that a staff member had called me inside, she spoke to me in an extremely rude, confrontational, and disrespectful manner. She repeatedly accused me of arriving after the cutoff time and questioned how I went inside "without checking in," even though their own kiosk confirmed my check-in and their employee had called me back. I understand that I arrived approximately 10 minutes after my appointment time, but that does not justify being spoken to aggressively or treated as though I had done something dishonest. The situation could have been handled calmly and professionally. I asked to speak with a manager, but none was available. A PTA named (L)spoke with me, but initially seemed more focused on defending the staff and repeating that I was late than listening to what had actually happened. He eventually apologized. I also requested the name of the aide who called me inside, but the staff refused to provide it. This office needs better communication, customer-service training, and accountability--especially at the front desk. Patients should be treated with basic dignity and respect, even when there is a scheduling disagreement. I am requesting that management investigate this incident and contact me directly.

They were there, when I needed them the most…read more.. After suffering a Brain Bleed Stroke I spent 2 months in a Convalescent Hospital. During this period I accidentally tore my rotator cuff (falling out of a hospital bed). I also suffered a pinched nerve in my neck. Once I was home, I spent almost 4 months working with the staff at Rancho Therapy getting the feeling back in my hands, and rehabbing my shoulder (which ultimately saved me from getting Rotator Cuff surgery). I can never thank them enough for believing in me, and for supporting me when I needed it the most!

I was referred for TMJ. The morning of my appointment I show up to the listed address and this…read moreplace is no where to be found. I called the office for help with locating and was told that the Physical Therapist Im scheduled with isn't working that day and only works on specific days Also they don't offer PT services for TMJ. Not only was this a major inconvenience but they had my referral authorization for some time which means they had ample opportunities to cancel or correct the situation prior to the last minute on the morning of. I received a phone call from their office staff after the fact stating " We can schedule an appointment with a different Dr that is willing to try to treat you for TMJ but he's never done it before" "In their school and training they (Drs) are briefly taught on TMJ but he just never treated before." As I already didn't feel comfortable with this establishment, I didn't want to be a tester and more than likely make my Jaw worse. I declined and was then told "No one else treats TMJ! So, when you find out you can call us back". Afterwards I began receiving calls daily. I had to block their phone numbers and then decided to file a grievance. Because on top of the run around, rude arrogant comments and obsessive behavior their disgusting, inappropriate, un-professional assessment is beyond bothersome and offensive. Kissing, Hugging and Sexual activity has absolutely nothing to do with Physical therapy! Especially, when they don't offer treatment for TMJ! The fact this assessment exist specifically for a service not offered is a major concern on so many levels. For everyone's safety I recommend going else where.