I have had physical therapy at other places & was not that convinced that Physical therapy would…read morehelp me recover from my knee surgery. This facility is SO MUCH better than other physical therapy places. All the Dr.'s & the staff are very knowledgable & friendly. They go out of their way to make you feel comfortable & they really help you heal quicker. When my daughter needed PT, I told her to try this place & she was so impressed. She was in so much pain it hurt her to walk. Within 3 visits she could walk again. MY daughter put it very well when she said these Dr's help you get your life back & it actually helped her family, because now she could be the Mom she needed to be. She could take the kids to a park or push them on a swing. I highly recommend Prime. Therapy & pain center & I would not go anywhere else.

I have suffered neck/shoulder pain far longer than I should have. Having to pay out of pocket and…read moredoubts that PT would actually work, I finally overcome those barriers and payed them a visit. Even after the first visit, I noticed decreased pain. After six weeks of therapy, most discomfort is gone and when it does come back, it doesn't linger and leaves fairly quickly. It has been over a couple of decades since feeling this good. I been able to increase the duration and variety of my workouts. My concern now is well the PT hold for the long term? And before I forger, Dr. Mike and staff are great people to work with.

Austin has been wonderful to work with. I appreciate him listening to what I used to be physically…read moreprior to surgery and aiming to get me back to what I used to be. He's young, charismatic, and open to trying a variety of different techniques to meet our goal. He cares and that's enough for me to return since I know he has my best interest in mind.

Very thorough and friendly ask for Deena she Ia the best. I had a stroke and they are great.read more

The staff and treatment at OPTI is outstanding. Gregg Olsen, the owner, is a top level physical…read moretherapist with over three decades of experience working on patients from probably every career field, include professional, collegiate, and high school athletes, law enforcement, fire service, and other physically challenging work environments. Gregg and his staff work tirelessly to understand your injury, limitations, and goals for recovery and work effectively to help you meet those goals. They clearly understand every patient is different and do not offer the common "one size fits all" philosophy of PT, and instead tailor a program suited to the needs and limitations of each and every patient. Patients range from young teenagers to octogenarians and everyone is treated respectfully and with equal importance. In getting to know patients, Gregg and his staff do an excellent job of incorporating humor into the recovery...afterall, "laughter is the best medicine." I have been to OPTI for treatment of several injuries, and each time Gregg and his staff have helped me achieve positive results. The staff provides individual attention to each and every patient, and even when not directly interacting with a patient, are always keeping a watchful eye to ensure assigned exercise are being performed correctly to avoid further injury. I have previously been to another PT business, and while it was helpful, the level of service, attentiveness, willingness to help reach my recovery goals, was not near as evident as the service provided at OPTI. Gregg also willingly provides input in helping you develop a maintenance program after you complete your PT prescription, to help limit future injury. I highly recommend OPTI to anyone in need of PT, and can say without hesitation, you will be receiving treatment from an excellent staff who takes a genuine interest in your ongoing improvement and recovery.

After receiving care from numerous physical therapists prior to 1995, which I thought were good, my…read moredoctor recommended I see Gregg Olsen at OPTI. As a retired police officer, Gregg has helped me through numerous shoulder and knee surgeries over the past 31 years. I have never received better care, or had a more caring and dedicated physical therapist. He and his staff make patients feel like family and everyone cares about your well being. Gregg and his staff don't just give you exercises, they monitor progress, make sure they are being done properly, pay attention to how your body handles things, and are consistently adjusting your program to best work with your body. One of the other things that is a standout is the hands-on soft tissue work included with the therapy session. The quality of care and dedication from Gregg and his staff have been a true blessing.

Service is amazing , Ed is a sweetheart and the girls are so sweet . I loved how they helped me on…read moremy healing journey.

The staff is really amazing and extremely helpful. I have been there a couple of times and every…read moretime i go i seem to be amazed by the doctors knowledgeI would recommend to get your physical therapy

I am so incredibly thankful for Brockton Physical Therapy, but especially for Hailee. Pelvic floor…read moretherapy was something totally new and honestly a little intimidating for me, but Hailee made me feel safe, supported, and truly cared for from day one. Words can't even describe how grateful I am that she was the one guiding me through this journey. She taught me helpful techniques, supported me through the challenges I faced after my hysterectomy, and helped me navigate chronic health issues with so much patience and compassion. I have never felt so genuinely heard and cared for by a provider. Her kindness and expertise made such a huge difference in my healing. All of the staff at Brockton have been wonderful as well, and I'm just so grateful that this is where I ended up for my care. I truly feel blessed to have worked with Hailee and to have had such a positive experience here.

Absolutely Amazing! What a great team of people. I had a total knee replacement and have my…read morephysical therapy twice a week here and I can honestly say I love it! 100 percent recommended! Very knowledgeable and caring, friendly , personable team. Thanks to all you at Brockton Physical Therapy keep up the great work.

If you're looking for rehab, this place is excellent. The only true five star in the region.read more

Everything. From day 1 with my wife to the very last day. All staff was great! Some patients need…read moreto mind their own business but other than that....AWESOME WORK, Valencia Gardens!

West Coast Therapy is fabulous, we have speech therapist for my 17 year old son with autism. We…read moreattend 2 days a week for speech with Maria who is fantastic, as well as the ladies in front office are kind and courtesy to everyone. Absolutely 5 stars. Recommended for all. Respectfully, Michele L. Lee-Hoffman

Double check what you were billed for and that you weren't overcharged. We were overcharged for an…read moreappointment and they never told us anything. It wasn't until someone else called to try to charge things on Medical that they realized there was an overcharge. Did this call us to notify us??? NO! We had to call ourselves to figured out what was going on. We will have never known unless a third party called for an unrelated matter.

I was referred here by my Dr. Two weeks ago and they have been great. I have my own personal…read moretrainer every time I go. Before I came here I could not walk because of my Sciatica. I'm walking now and at about 80%. I havnt been able to work because of it. This place has give me direction during my rehab. I was close to falling back into depression when I first got hurt and had to stay home . Feeling the worst pain I have ever felt in my life.I trust them since they behave like professionals and very pleasent to be around. I get up and go here two to three times a week and makes me feel I'm pro active in my recovery! Thanks Market Place ! One has the vibe here like I'm an athlete rehabbing from a sports injury. Not a old Meat Clerk recovering from sciatica. Also they have all the latest technology.

Absolutely terrible client relation and customer service skills from the front staff. I will never…read morecome here again. The staff is poorly spoken and is not welcoming at all. Front staff needs training in how to treat patients and how to interact effectively. Please train your staff . They do not follow through not call patients back when messages are left. Poor poor and poor

They were there, when I needed them the most…read more.. After suffering a Brain Bleed Stroke I spent 2 months in a Convalescent Hospital. During this period I accidentally tore my rotator cuff (falling out of a hospital bed). I also suffered a pinched nerve in my neck. Once I was home, I spent almost 4 months working with the staff at Rancho Therapy getting the feeling back in my hands, and rehabbing my shoulder (which ultimately saved me from getting Rotator Cuff surgery). I can never thank them enough for believing in me, and for supporting me when I needed it the most!

I was referred for TMJ. The morning of my appointment I show up to the listed address and this…read moreplace is no where to be found. I called the office for help with locating and was told that the Physical Therapist Im scheduled with isn't working that day and only works on specific days Also they don't offer PT services for TMJ. Not only was this a major inconvenience but they had my referral authorization for some time which means they had ample opportunities to cancel or correct the situation prior to the last minute on the morning of. I received a phone call from their office staff after the fact stating " We can schedule an appointment with a different Dr that is willing to try to treat you for TMJ but he's never done it before" "In their school and training they (Drs) are briefly taught on TMJ but he just never treated before." As I already didn't feel comfortable with this establishment, I didn't want to be a tester and more than likely make my Jaw worse. I declined and was then told "No one else treats TMJ! So, when you find out you can call us back". Afterwards I began receiving calls daily. I had to block their phone numbers and then decided to file a grievance. Because on top of the run around, rude arrogant comments and obsessive behavior their disgusting, inappropriate, un-professional assessment is beyond bothersome and offensive. Kissing, Hugging and Sexual activity has absolutely nothing to do with Physical therapy! Especially, when they don't offer treatment for TMJ! The fact this assessment exist specifically for a service not offered is a major concern on so many levels. For everyone's safety I recommend going else where.